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“Good rooms; poor service”
Review of Hotel Shalom

Hotel Shalom
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Hotel Shalom
Ranked #9 of 21 Chiplun B&B and Inns
Thane
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Good rooms; poor service”
Reviewed November 13, 2011

I stayed there with my family (total 5 of us) for 2 nights. Booked 2 delux rooms. Use this hotel only for night if on the way to Ratnagire or goa. Rooms are decent but service is pathetic
Pros:
1) Rooms were decent. Especially 1 of the rooms (302) was good for the price we had to pay - Rs 1200 + 10% tax. The other room was so so.
2) Non veg thali was decent - both chicken and fish
3) Hot water in morning through taps
4) Rooms were clean enough

Cons
1) Worst was general service. The staff at reception are pathetic. They response is always in a confused state. I asked for vehicle for me to travel to velneshwar. Till the end they were saying they will do it, but kept giving me excuses. Finally in late evening i booked on my own and they never bother to ask me. Similar experience for couple of other things we asked
2) The telephone line were always down and hence had to climb down 2 floors to give any room service order
2) Service in the room is poor. TV/satellite channels keeps going off and have to be configure by calling the reception. The AC kept going down and agin u have to climb down to reception to ask to start from main switch
4) They charged us full day even for few hours when actually hotel was quiet empty

Room Tip: room 302 is good, 303 is not the best
See more room tips
  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NitinKadam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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14 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Mumbai (Bombay), India
Level Contributor
41 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed September 22, 2011

When driving to Goa, start in the evening at about 5pm, reach Chiplun at 10pm....and halt at Shalom, Chiplun.

Its an average place with absolutely average rooms. The hotel is a bit cluttered, but decent. Very averagely priced, totally paisa vasool for a stopover enroute Goa.

Room Tip: all are the same.
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  • Stayed May 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sakshimalik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune, India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 20, 2011

We stayed in this hotel for a day for stopover on our way to Pune from Ratnagiri. The hotel is conveniently located on NH-17 so you avoid going into Chiplun town. However, there are many hotels in the stretch. The staff was decent and room was nice. We took a Deluxe room (which is basic room) and being a corner room was bigger, clean and we liked it for the price. The hotel has only AC rooms. The linen was good and had comfortable sleep. The room service was good, they have a decent restaurant as well. Few small nitpicks, phone was not working, there is no lift for a 3 floor hotel. Overall it was decent experience.

Room Tip: Take corner deluxe room which is bigger
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  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank roopeshkPune_India
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 8, 2011

@reception d manager offers u an executive suite tht has nothng in d room..room wasn't ready but was most expensive..no door bell 4 d room..very dim lights..overall a bad experience!!!!

  • Stayed May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank happybhutani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Shalom

Property: Hotel Shalom
Address: Mumbai-Goa Highway,, Chiplun 415605, India
Location: India > Maharashtra > Ratnagiri District > Chiplun
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #9 of 21 B&Bs / Inns in Chiplun
Price Range (Based on Average Rates): $
Number of rooms: 20
Official Description (provided by the hotel):
Newly Managed By Ruchi CaterersMumbai ... more   less 

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