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“Best that Aurangabad has to offer currently”

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WelcomHotel Rama International
Ranked #2 of 58 Hotels in Aurangabad
Certificate of Excellence
Reviewed April 11, 2014

I have been staying at this hotel for almost a year now and continue to prefer this over the handful of other comparable options available in Aurangabad

Pros:
- Good Location in the city (near to airport, malls etc) - but the industrial zones are hour away
- Prompt service with a smile from the front office / reservations staff (Mr. Subhash, Vaishali, Sainath and others in the team)
- The Executive Club Rooms are modern, adequately furnished and well maintained
- The Buffet Dinners are well laid out with good options especially for India food
- Room Service is good though the menu needs to be refreshed

Cons:
- The main gate security check / frisking /baggage check/ bellboy service is a mess with inadequately trained staff not able to handle multiple guests
- The Breakfast service is poor (limited fruits and juice options available, staff not trained enough to service multiple guests especially at peak seasons, buffet options are limited)
- The Wifi remains slow and patchy in different rooms (the biggest complaint for business travelers that I have met)
- The Fitness Center is open for limited hours, especially in the evening and often crowded with outside (non-resident) members
- Disturbing Noise and music during wedding seasons for events hosted in the hotel

I would recommend the hotel to focus on the areas of improvement to remain the preferred choice in the city.
The overall rating is taking into account the context of limited options available in Auranagabad.
Regards
Chattoraj

Room Tip: Rooms on the third floor, right wing are cleaner and quieter
  • Stayed: April 2014, traveled on business
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1  Thank Chattoraj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-Rama, Manager at WelcomHotel Rama International, responded to this reviewResponded April 13, 2014

Dear Mr.Chattoraj ,

We thank you for your valuable feedback.

We look forward to your next visit at WelcomHotel Rama International.

Best Regards,

Manager - WH Rama International

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (627)
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344 - 350 of 627 reviews

Reviewed April 4, 2014

My visit to Welcome Hotel Rama International happens almost once in a month. This is the only hotel which is suitable for me. IT is hardly 10 mins away from the airport. The service provided by the staff is very warm and caring.

  • Stayed: March 2014, traveled on business
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1  Thank Akifpateldb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-Rama, Manager at WelcomHotel Rama International, responded to this reviewResponded April 6, 2014

Dear Guest ,

We thank you for your valuable feedback.

We look forward to your next visit at WelcomHotel Rama International.

Best Regards,

Manager - WH Rama International

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 3, 2014

I and my friend from Japan Tokyo visited the hotel for a 3 day stay in March from 7th to 10th on the recommendation of out travel agent. The hotel lobby was really grand and beautiful and the staff so so good however the room was not up to much considering that it belonged to the WELCOME group and a ITC chain.

We had to request for everything amenities glass in the room etc for two persons the staff were polite and friendly and brought it always but each day we had to keep requesting for the same. I would think that since they knew that it was double occupancy they will do the same but alas!!!

The next problem was the food there was only one restaurant in the entire hotel and the food was really cold the burners were not up to .much for heating they had lights and when I complained a head waiter in black rudely told me as I was in front of an A/C the food was cold. I told him the entire hotel was A/C so that was not an excuse and other diners were also sending back food to reheat. This was a normal thing for all meals I figured. Unfortunately it rained every evening we were there so we were stuck in the hotel and could not go to any other place for food especially dinner. They need to do something about this the waiters one in particular was kind to bring us hot meals when he saw us so it made us feel a bit nice.

When we left we were aske dot write a positive feedback for the hotel in Trip Advisor!!!

Room Tip: No idea we were on the 2nd floor but rooms were not noisy.
  • Stayed: March 2014, traveled with friends
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1  Thank Anita H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-Rama, Manager at WelcomHotel Rama International, responded to this reviewResponded April 6, 2014

Greetings from WelcomHotel Rama International !!

We thank you for sharing your experience with us.

We apologize for not having met your expectations on the point highlighted and assure you that we have already initiated corrective steps to ensure these are not repeated.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to WelcomHotel Rama International, Aurangabad. Yours is a relationship we cherish.

Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 1, 2014

This was my 3rd stay in this hotel and every time it was very pleasant. Very friendly staffs specially in reception makes a good impression to all travelers. Rooms are well maintained and comfortable. Food are good in last two occasion but in this visit some ongoing mango festival was a nightmare for us. All foods ware coming with mango flavors throughout the day.

  • Stayed: May 2013, traveled on business
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4  Thank KuntalGanguly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-Rama, Manager at WelcomHotel Rama International, responded to this reviewResponded April 3, 2014

Dear Guest ,

We thank you for your valuable feedback.

We look forward to your next visit at WelcomHotel Rama International.

Best Regards,

Manager - WH Rama International

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 1, 2014

I am currently staying in this hotel with my family, and this has happened first time with us that we are away from our home and not feeling any homesick, the whole credit goes to the whole team of staff at the hotel I remember few name i.e. Kishor ji and his whole team at Madhuban Restaurant, Vaibhav, Varun and Others at Front Desk, Zaheer at Housekeeping and will again say the whole staff at this hotel is really very good. The food quality and the cleanliness is also very good. Thanks to all of you Friends (Because they compelled me to call friends with their love and care)

Dr. Deepak Arora

  • Stayed: April 2014, traveled with family
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1  Thank DrDeepakArora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-Rama, Manager at WelcomHotel Rama International, responded to this reviewResponded April 3, 2014

Dear Guest ,

We thank you for your valuable feedback.

We look forward to your next visit at WelcomHotel Rama International.

Best Regards,

Manager - WH Rama International

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 1, 2014

During our recent visit to Aurangabad(28th March 2014 to 31st March 2014), we stayed in Rama International Hotel.We would highly recommend staying in this hotel. It is utterly peaceful and quite location. The rooms are clean and well maintained. The staff are very helpful. It has all the amenities like gym,swimming pool,business centre,good restaurants. They cater good food.We had a pleasant and comfortable stay.Wish we had stayed a
bit longer....Will definitely visit again:)

Room Tip: we stayed in the pool facing room in the third floor.
  • Stayed: March 2014, traveled as a couple
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1  Thank pebha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-Rama, Manager at WelcomHotel Rama International, responded to this reviewResponded April 1, 2014

Dear Guest ,

We thank you for your valuable feedback.

We look forward to your next visit at WelcomHotel Rama International.

Best Regards,

Manager - WH Rama International

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 30, 2014

Had purchased ITC gift vouchers which i tried to use recently. Found the front desk utterly non-cooperative with take it or leave kinds attitude. Were not at all keen for giving the complimentary stay and despite being eligible for rack rate quoted spot rates. Tried to solve matters with Mr Kanekar (Manager) who had informed to book immediately and despite reminder found him to be least bothered and after about 45 min left in disgust with no response from him or from the reception staff.
The property may be great but the service experience not customer friendly. Hope nobody should go through similar experience. The voucher idea is not a good one as the management takes you for a free ride.

Stayed: March 2014, traveled with family
2  Thank Rhishi T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-Rama, Manager at WelcomHotel Rama International, responded to this reviewResponded April 1, 2014

Dear Sir,

Greetings from WelcomHotel Rama International !!

We thank you for sharing your experience with us.

We apologize for not having met your expectations on the point highlighted and assure you that we have already initiated corrective steps to ensure these are not repeated.

Meanwhile, May we request you to please inbox us your contact number or message on 8007218585 and we shall call you back.

Thanking you once again for your valuable feedback. Yours is a relationship we cherish.

Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about WelcomHotel Rama International

Address: R-3 Chikalthana, Aurangabad 431003, India
Location: India > Maharashtra > Aurangabad District > Aurangabad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#1 Business Hotel in Aurangabad
#3 Family Hotel in Aurangabad
Price Range: $94 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — WelcomHotel Rama International 3.5*
Number of rooms: 132
Reservation Options:
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Also Known As:
Welcomgroup Rama International Aurangabad
Welcomgroup Rama International Hotel Aurangabad

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