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“A great stay.” 4 of 5 bubbles
Review of Keys Hotel The Aures

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Keys Hotel The Aures
Ranked #10 of 56 Hotels in Aurangabad
Abu Dhabi, Abu Dhabi, United Arab Emirates
1 review
“A great stay.”
4 of 5 bubbles Reviewed August 19, 2013

Our family of four checked into the Deluxe Suite of Keys The Aures Aurangabad on evening of 9th August 2013. Our reception at the desk was very professional. As promised, we were immediately provided with extra bedding in the suite. Being Eid, the dinner buffet was a Hydrabadi spread, which was well prepared. We had opted for room tariff with breakfast, which again was well represented & prepared. The eggs prepared at the a la carte egg station were worth the wait. We checked out on the morning of 10th August but kept our luggage in the hotel's security for collection in the evening. Everything went as planned. Overall, a great stay. Special thanks to Mr. Parvindar Singh, Manager Front office, who despite having finished his duty in the evening, went out of his way and also used his personal mobile to help us with our onward journey.

Room Tip: The Deluxe Suite is quieter as it is located towards the rear of the hotel. Road works on the main...
See more room tips
  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kamal090813
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
goutam2013, General Manager at Keys Hotel The Aures, responded to this review, August 19, 2013
Dear Mr Kamal,

Greetings from Keys Hotel The Aures,

It is an absolute pleasure to have you stay with us and we thank you for taking time and sharing your delightful feedback with the TripAdvisor community.

I am pleased to note that the services extended by my team was to your comfort. Your kind words of appreciation has been shared with the entire team who are thrilled to note that you took back fond memories of your experience with us. Our team is our greatest strength and your wonderful review which is truly a source of inspiration that will motivate us to continue striving for excellence.

We deem it a privilege to have served you and are humbled by your recommendation. We await the opportunity of extending another "better yet experience" and assure you of making Keys Hotel The Aures, your home whenever you visit the Historical city.

Cheers
Goutam DasGupta
General Manager
Keys Hotel The Aures, Aurangabad
goutam.dasgupta@keyshotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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379 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • Italian first
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English first
Chennai
1 review
5 of 5 bubbles Reviewed August 15, 2013

We had a 1 day stay at Keys hotel and I was impressed with the hospitaility of the hotel staff. Rooms are very clean and comfortable. The buffet was good and the reataurant staff were very helpful in preparing food for my 1.5 year kid without charging anything extra.

Special mention about Kishore Jadhav, at the recpetion, who helped us arrange a local tour at affordable rates.

Please go and visit the place. You will never regret for any of the services.

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jagdish K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
goutam2013, General Manager at Keys Hotel The Aures, responded to this review, August 16, 2013
Dear Mr Jagdish,

Greetings from Keys Hotel The Aures,


It was a pleasure having you stay with us and we appreciate you sparing time and sharing your experience with TripAdvisor .

We were pleased for your Appreciative comments about our Hotel and Glad to know that you have left with a positive note.

I have personally shared your appreciation of the efforts put in by the team to exceed your expectations. They are all happy to know that their efforts have been so well appreciated.

We await the opportunity to serve you and assure you that all efforts will be directed towards making Keys Hotels The Aures your home whenever you visit the Historical city.

We thank you immensely once again for your kind words of appreciation.

Cheers
Goutam DasGupta
General Manager
Keys Hotels The Aures, Aurangabad
goutam.dasgupta@keyshotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed August 13, 2013

Rooms: Very good and clean.
Buffet dinner was the only option, but the food was good.
No complimentary breakfast, so overall cost expensive.
Reception: Not so great. Kept asking business card though we told that it was a personal trip.

  • Stayed August 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Cleartrip

Helpful?
Thank Biswadeep D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
goutam2013, General Manager at Keys Hotel The Aures, responded to this review, August 15, 2013
Dear Mr Biswadeep,

Greetings from Keys Hotel The Aures,


At the outset, I would like to acknowledge receipt of your detailed feedback on TripAdvisor.

While I regret the inconvenience you have experienced, may I request you to treat this as an isolated incident and not a reflection of our normal services.

At Keys The Aures it is our constant endeavor to provide you with high standards of personalized service and efficiency.

Mr Biswadeep Just to keep you inform we do serve Ala Carte Menu apart from Buffet Dinner and As your Booking was through Clear Trip you were on EP plan . I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.Do let me know when you are visiting again by mail.

Cheers
Goutam DasGupta
General Manager
Keys Hotel The Aures,
Aurangabad
goutam.dasgupta@keyshotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed August 11, 2013

I stayed here during the Eid weekend enroute a tour of Ajanta Ellora Aurangabad. We were a group of 4 couples and a gaggle of five kids aged 7 to 10 years. This is a no frills 3 star deluxe property catering primarily to business travelers but is trying hard to satisfy leisure travelers & families too.

Pros:
Just 2 kms from railway station on the main station road. But no noise pollution from vehicles driving by. Comfortable, clean & functional rooms with LCD tv, shower bath, basic toiletries, minifridge & reasonably priced snack packs in the room. VFM buffet breakfast spreads and excellent lunch / dinner buffet. Staff in the restaurant Blue Cilantro were very sincere, inspite of being a bit understaffed, probably due to the Eid weekend during my visit. They also have an evening lounge called Harrys bar which we did not try but it does have very good reviews on this site.

Things to watch out for:
a) Some rooms have twin beds (as opposed to double beds) & smoking option (suitable for biz travelers) hence families with small kids should pre check the rooms (and ask for extra mattress without cost if double bed is not given).
b) Avoid the online travel portals (they offer room rates without breakfast) and book directly on the Keys website; you will get better rates here as well as complimentary breakfast.
c) Parking space is limited to max 8 to 10 cars in the compound. But there is a huge open space just outside the backside gate which can handle extra vehicles parked overnite.

Cons:
Housekeeping staff is lethargic and slow to respond to calls for extra towels or toiletries.
Same goes for junior staff @ the front desk. My group did an early check in @ 5 am and similar check out & the lone chap at the reception (same person) was slow, uninterested & made silly mistakes. I got the impression that they were undertrained in general.
However, the senior staff at the reception was excellent. Special mention of Ms. ShrutKirti a.k.a Shruti and the reservations supervisor Mr. Syed who heard our grievances patiently and took quick corrective action.
Absence of a swimming pool or minor games room (table tennis table, etc) for children. They are advised to put up a small games room at minor cost so as to become more child friendly.

Final verdict: My family will definitely recommend this hotel to acquaintances. And we will come back too!!!

Room Tip: Higher floor rooms facing the main road offer a commanding view of the city skyline.
See more room tips
  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Santosh N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
goutam2013, General Manager at Keys Hotel The Aures, responded to this review, August 11, 2013
Dear Mr Santosh,

Greetings from Keys Hotel The Aures,

We are delighted to hear that you were satisfied with your experience at Keys Aures Aurangabad , and we like to thank you for recommending us through this portal

It is only with support and patronage from guest like yourself that we create memorable experiences to all.
We are also concerned regarding the observations mentioned during your stay, which are being taken up with the concerned departments and personnel in order to take corrective measures for the future.

At Keys Hotels is our constant endeavor with high standards of service and efficiency.

We look forward to your continued support, and welcoming you back on your future visits to Aurangabad.

Cheers,

Goutam DasGupta,
General Manager,
Keys Hotel The Aures,
goutam.dasgupta@keyshotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed August 10, 2013

Everything about this hotel was exceptional. Quality, service, food and the price! The room was spacious with a beautiful full wall window view of the city. Good carpeted floors, dining space and centrally air-conditioned. Exactly how it should be in a 4 star hotel.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Namita09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
goutam2013, General Manager at Keys Hotel The Aures, responded to this review, August 11, 2013
Dear Ms Namita,

Greetings from Keys Hotel The Aures,


It was a pleasure to be of service to you and each one of us at Keys is delighted to read your heartwarming feedback. Thank you for taking time and sharing your experience with TripAdvisor community.

We are glad to note that you took back fond memories of your visit and deeply humbled by your kind words of appreciation. Our team is our strength and it is feedback from esteemed guests like yourself that inspires us to scale higher in our service standards.

The team and I eagerly await the opportunity and pleasure of serving you again at Keys.

Cheers

Goutam DasGupta,
General Manager,
Keys Hotel The Aures,
goutam.dasgupta@keyshotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aurangabad, India
Level Contributor
2 reviews
5 of 5 bubbles Reviewed August 7, 2013

keys the aures is very very good n memorable hotel for me .... as i got married here staff + food + rooms are awsume ... i had been der for 3 days... even my freindz n family had a great tym in this hotel.... hopitality is nice... specialy mr panda.. he is nice person...n the sheff ( i forget the name ) they personly took care of everythng for rooms n food... memorable hotel.... value for money

  • Stayed September 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank lovelymayur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
goutam2013, General Manager at Keys Hotel The Aures, responded to this review, August 7, 2013
Dear Mr Mayur,

Greetings from Keys Hotels The Aures,

First of all I appreciate you for taking out time & putting your valuable reviews on TripAdvisor. I am Glad that you & your Family Friends had a nice Stay at our Hotel during the Marriage.I have personally shared your appreciation with the the team member F&B Manager Mr Panda and Chef Mr Shakeel.
We at Keys Hotel The Aures are committed to providing you with the highest level of service simply because , you as our valued guest deserve the very best!!

Do Visit us Again with your Family.

Cheers
Goutam DasGupta
General Manager
Keys Hotel The Aures
goutam.dasgupta@keyshotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune, India
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed August 6, 2013

We stayed the last day of our Ajanta - ellora trip. It was like a breather after staying in mtdc lodges. The rooms were no less than 5 star , only bathtubs and some other unnecessary stuffs which they provide in 5 star was absent. Food was amazing, close to station , nice staff , very courteous , always ready. I would defnitely recommend.

Room Tip: all rooms are good , avoid smoking rooms
See more room tips
  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank abhirup_banerjee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
goutam2013, General Manager at Keys Hotel The Aures, responded to this review, August 6, 2013
Dear Mr Abhirup,

Greetings from Keys Hotel The Aures,

We Thank you for taking the time to share the experience with Trip Advisor Community about your recent visit.
We are happy to learn that we made you feel comfortable, as it is our constant endeavor to create memorable experiences for all who stay with us.
I have personally shared your appreciation of the efforts put in by the team to exceed your expectations. They are all happy to know that their efforts have been so well appreciated.

I do hope that you have the occasion to visit us again and we assure you of our best service and attention at all times.

Cheers
Goutam DasGupta
General Manager
Keys Hotels The Aures
goutam.dasgupta@keyshotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Keys Hotel The Aures

Property: Keys Hotel The Aures
Address: Padampura Circle, Aurangabad 431005, India (Formerly Pride Biznotel The Aures)
Location: India > Maharashtra > Aurangabad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #10 of 56 Hotels in Aurangabad
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Keys Hotel The Aures 3.5*
Number of rooms: 62
Official Description (provided by the hotel):
ABOUT HOTEL: A 4 Star hotel that is centrally air-conditioned with an aesthetically designed decor and is equipped with the latest facilities to cater to the ever-growing demands of business and leisure travelers. The hotel is a member of the Green Hotels Association, USA, striving towards promoting green tourism and conservation of natural sources. The hotel is situated in the heart of the World Heritage city of Aurangabad, which is also one of the top 100 fastest growing cities in the world and is located within one km radius of city center, the airport is about 8 km and the railway station is 3 km. Pune-Aurangabad State Highway (Nagar Road) is just 0.5 km away. ... more   less 
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