Selected this property for one of my business travel to aurangabad as the preferred ones were all sold out for my stay dates.
Honestly didn't have a pleasant experience. Right from the check in to the check out, had a tough time.
Mine was a late evening check in. Had to wait for 30 minutes, after a long & tiring flight, as the room was not blocked. Surprising since mine was an advance booking. Getting really pissed of, I instructed the person at the reception to cancel my booking & refund the booking amount. He responded by upgrading my room (the only good memory I can take from this visit).
Breakfast was average & the service pretty ordinary. Service was with avery strict "no smile" attitude , table were made ready only on request.
The agony continued during the check out, which was an early morning one. Had made a booking for the airport drop at the hotel & with my stay experience here, started reminding the reception staff a day in advance. Again the hotel messed it up as they forgot to book the cab from their travel agent. No where to go due to early hours, had to look for an alternative mode from transport on my own.
Needless to say, quite unpleasant experience overall.
- Official Description (provided by the hotel):
- ABOUT HOTEL: A 4 Star hotel that is centrally air-conditioned with an aesthetically designed decor and is equipped with the latest facilities to cater to the ever-growing demands of business and leisure travelers. The hotel is a member of the Green Hotels Association, USA, striving towards promoting green tourism and conservation of natural sources. The hotel is situated in the heart of the World Heritage city of Aurangabad, which is also one of the top 100 fastest growing cities in the world and is located within one km radius of city center, the airport is about 8 km and the railway station is 3 km. Pune-Aurangabad State Highway (Nagar Road) is just 0.5 km away. ... more less
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