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“Good. Overrated.”

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Lemon Tree Hotel, Aurangabad
Ranked #4 of 58 Hotels in Aurangabad
Certificate of Excellence
Reviewed May 18, 2013

Positives: Very Good, spacious & cozy rooms with a door opening to the pool side. Every room has a TV with DVD player. DVD on demand - Yes. Very good lounge bar & Swimming Pool.

Negatives: I don't know if its a standard thing in Aurangabad Hotels but many including us were fed up with the reception staff as they mismanaged our reservations & inclusions/exclusions of the package. They were UN-deterred by our frustration and seemed like it was a daily routine for them. Don't expect much from the reception staff as they will never get back to you on anything you ask or inquire. Our checkout took 2 hours as they goofed up on bills. They offered complimentary lunch to compensate though.

Food: Overall it was very mediocre. Breakfast buffet was good. Lots of scope to improve on.

Overall a decent stay, Nothing extra-ordinary (as might seem in reviews).

Room Tip: If you can spend more, look for another property in Aurangabad. Else, over here, the low category ro...
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  • Stayed: May 2013, traveled with friends
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Thank RichieAgarwal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheLemonTreeHotels, General Manager at Lemon Tree Hotel, Aurangabad, responded to this reviewResponded June 18, 2013

Response:

Dear Guest,

Thank you for your feedback regarding your visit to Lemon Tree Hotel, Aurangabad. May I apologize for not meeting some of your expectations during your stay.

We have noted your comments and are reviewing the relevant processes. Specifically:

•Service at front desk: we apologize for the service you experienced at the front desk. We have re-briefed our team to engage with all our customers in a friendly and caring manner which is what Lemon Tree stands for.
•Check-in & check-out: you had booked yourself under the hot summer package that entitled you to some special benefits on F&B, but when you arrived our system wasn’t reflecting that so we took some time to ascertain the details and pass on the benefits to you. Our front office staff should have promptly updated the system with the new details but forgot. As a result you faced a delay at the time of check-out. Please accept our complete apology for not being clear about your reservation details. We should have been more alert and proactive in handling the matter appropriately. We have re-briefed our front office staff to strictly adhere to pre defined procedures at all times and be very attentive to guest details. We assure you of a better experience on your next visit.
•Food quality: we are sorry you did not enjoy the food during your stay with us. We are constantly working on improving the quality and variety of our food and experimenting with new menus, based on the feedback given by our guests.

Please give us an opportunity to make amends. Should you accede to my request, please email me at gm.ar@lemontreehotels.com and I will be happy to handle the arrangements personally.

Best regards,

Rupesh Singh
Hotel General Manager
Lemon Tree Hotel, Aurangabad

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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915 - 921 of 1,553 reviews

Reviewed May 17, 2013

Good and well maintained property near the a'port. Best for business travellers. Food is good but pricey. Service in restaurant can be improved. Gym and swimming pool are well laid. Staff is courteous.

  • Stayed: May 2013, traveled on business
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Thank Manish D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 16, 2013

Had a great time at the lemon Tree, Aurangabad. Would like to thank each and evry member of the hotel for making the stay a memorable one. I was staying there as a single lady traveller and must say the hotel took good care of me.
thanks a lot!!

  • Stayed: May 2013, traveled solo
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Thank Arpita M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 15, 2013

While in Aurangabad to see the caves at Ajanta and Ellora, I enjoyed staying at the Lemon Tree, an unexpectedly modern and comfortable hotel in the center of town. The room was spacious, comfortable, and had a sliding glass door that opens out onto the swimming pool area. The common areas were bright and cheerful (I appreciated the small library near the conference and dining rooms downstairs), the lounge was a fun place to hang out and relax over a beer, and the pan-Asian restaurant (Republic of Noodles?) was excellent. Even though this appears to be a business-oriented hotel, it was wonderful for tourists as well -- desk staff was cheerful, knowledgeable, and efficient. Room furnishings and bathroom fixtures were all attractive, clean, and worked well. Grounds were all nicely kept and rooms were quiet (not close to the main road), but the hotel is not in a location which allows for easy exploration on foot of the surrounding neighborhood.

  • Stayed: December 2012, traveled solo
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Thank ehk04107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 15, 2013

Crews are kind and rooms are clean. Free Wifi was good.
Gym is available. Bed Covers are clean and crispy. Cooler was working well.
The Food was good but wish to have more of non-Indian menues.
Overall rating would be Excellent.

  • Stayed: May 2013, traveled as a couple
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Thank Yeonsu J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 14, 2013

pool: great; clean but due to water shortage only 2/3 filled.
gym: great; well equipped.
restaurant: great breakfast and buffet.
rooms: quiet, could hear the birds sing in the yard.
taxi service: great, friendly, good drivers.



  • Stayed: May 2013, traveled on business
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Thank environmentalist_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 5, 2013

Yet another amazing experience with Lemon tree. It was the second time I stayed in a lemon tree property. Earlier it was Delhi and this time it was Aurangabad.
Stay was pleasant, staff most helpful and on feet round the clock to help the guests for any of the needs.
Had to extend the stay for few more hours due to the delay of flight and that too was on a very nominal price instead of being charged for a full day tariff.
Nice food and ambience of the restaurant!
Highly recommended!

  • Stayed: May 2013, traveled with family
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Thank Ashish O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lemon Tree Hotel, Aurangabad

Address: R 7/2, Chikalthana, Airport Road, Aurangabad 431210, India
Location: India > Maharashtra > Aurangabad District > Aurangabad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Aurangabad
#2 Spa Hotel in Aurangabad
#3 Business Hotel in Aurangabad
Price Range: $85 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lemon Tree Hotel, Aurangabad 4*
Number of rooms: 102
Official Description (provided by the hotel):
The hotel offers 102 rooms and suites, business center, banquet and meeting Center, a multi-cuisine coffee shop - Citrus Cafe (18 hours), a hip recreation bar - Slounge, as well as an outdoor pool and fitness center to keep you feeling fresh-as-a-lemon. ... more   less 
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Also Known As:
Lemon Tree Hotel, Aurangabad Hotel Aurangabad
Hotel Lemon Tree
Lemon Tree Aurangabad

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