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“Poor ambience of rooms”

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Lemon Tree Hotel, Aurangabad
Ranked #5 of 57 Hotels in Aurangabad
Certificate of Excellence
Delhi
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Poor ambience of rooms”
Reviewed February 28, 2013

The rooms are not worth the price asked for and the ambience of the rooms was as if of a zero star hotel.The size of rooms is too small.The brand of the hotel is just a mismatch with the type of rooms offered.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank Ashish T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (325)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Stockholm, Sweden
Level Contributor
71 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed February 28, 2013

You know that you have entered the Lemon Tree Hotel when you walk in due to the smell of lemons. The rooms were clean, the pool nice and the staff hospitable.

However the restaurant was not so great. The food is rather pricy and though good not worth the money. We asked when they started to serve food as we had arrived early, and they assured us that that was not a problem only that some dishes were not served before 6. All our food arrived after 6, so we had to wait nearly an hour to get any food. Had we known we would have gone somewhere else.

We had to leave early and a complementary breakfast to take with us waited for us upon departure. A very nice gesture and a very nice breakfast as well.

So all in all nice stay, but go elsewhere for dinner.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Malin J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheLemonTreeHotels, General Manager at Lemon Tree Hotel, Aurangabad, responded to this review, March 22, 2013
Dear Guest,

Thank you for your feedback regarding your visit to Lemon Tree Hotel, Aurangabad. May I apologize for not meeting some of your expectations during your stay.

We have noted your comments and are reviewing the relevant processes. Specifically:

•Food pricing: this is an upscale hotel and is in line with international 4 star hotels. We have been careful to benchmark competitors in our segment in order to set a very competitive price for food and for rooms. We do hope you do find Lemon Tree to be value-for-money on your next visit.
•Speed of service: We apologize for your experience on this visit and assure you of timely service when you visit next.

Please give us an opportunity to make amends. Should you accede to my request, please email me at gm.ar@lemontreehotels.com and I will be happy to handle the arrangements personally.

Best regards,

Rupesh Singh
Hotel General Manager
Lemon Tree Hotel, Aurangabad
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 28, 2013

I arrived early around 5am, they let me check-in early and even requested for late check-out at 1pm...for FREE! The staff are really nice and the place is awesome. Big clean room. Food is great too. Im easy to pleased, by the way. Too bad I didn't bring a swimsuit, the pool looks really nice. Since I changed my mind going to Ajanta the following day, I stayed at the hotel bumming around while waiting for my train departure at 11pm. While I was sitting on the couch at the lobby around 4pm, one of the receptionist offered me a room where I can take a nap, rest and freshen up while waiting. And this is all again for free! So it's like a 2 nights worth but I only paid for 1. Wonderful stay!

  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank zherealle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed February 27, 2013

This hotel comes under the category of 4 star, but it has all the facilities of a 5 star, I have seen 5 star hotels with less facilities, this hotel is a really nice property, totally worth staying, full value for money, one should definetaly try to stay it this property.

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VIKASCHAWLA1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
Level Contributor
74 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed February 26, 2013

Hotel has comforts like pool side, exercise area, SPA, Garden, etc. The breakfast is complimentary which doesn't have enough veg options and lots of food is repititive. Today we had 5 dishes of Pineapple (Crazy!). Cook was horrible most of the food did not taste good. Dinner was also not good Buffet taste was bad although it had options. Hotels reception staff is the worst ever i had seen with staff accusing other guest for misplacing the keys (which he didn't give the guest in the first place). My suggestion esp. business travelers book ITC Welcome which is 1 minute walk from Lemon tree and it will only cost INR 500-1000 more.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank brvcool2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune, India
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 22, 2013

It was a pleasant stay.. rooms are comfortable and big, even with the extra bed in. Food was gr8 and the staff cordial and ever accomodating. The only thing the hotel should look at is sensitising the staff to the fact that women do travel on their own and pay their own bills :) though we were three ladies, our bills and correspondence was constantly addressed to some MR...

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank abirapune
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
Reviewed February 22, 2013

I have stayed with my family in this hotel in Jan 2013 and would like to recommend to all. The location is convenient. The reception staff is very courteous and service prompt. The hotel is clean and well maintained, the restaurant Citrus is fine and food is excellent with excellent staff over here, If anyone needs money's worth this is the place.Thanks a Lot to all Reception, House keeping and restaurant Staff for giving us the fabulous service.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ramkrishnamo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lemon Tree Hotel, Aurangabad

Property: Lemon Tree Hotel, Aurangabad
Address: R 7/2, Chikalthana, Airport Road, Aurangabad 431210, India
Location: India > Bihar > Aurangabad District > Aurangabad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Aurangabad
#2 Family Hotel in Aurangabad
#3 Business Hotel in Aurangabad
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Lemon Tree Hotel, Aurangabad 3.5*
Number of rooms: 102
Official Description (provided by the hotel):
The hotel offers 102 rooms and suites, business center, banquet and meeting Center, a multi-cuisine coffee shop - Citrus Cafe (18 hours), a hip recreation bar - Slounge, as well as an outdoor pool and fitness center to keep you feeling fresh-as-a-lemon. ... more   less 
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Also Known As:
Lemon Tree Hotel, Aurangabad Hotel Aurangabad
Hotel Lemon Tree
Lemon Tree Aurangabad

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