To start with some positive points. The rooms were excellent, clean and nicely decorated. The views from the hotel are amazing : palm trees everywhere you look, and the sea at the horizon.
The kids loved the swimming pool.
Staff was friendly and helpful. Breakfast was excellent with a nice selection of international and Indian items. And every morning the chef even came to say hello to all the guests.
From the hotel you can walk to the beach through nice green surroundings.
Less positive was that we had an issue on check-in : Taj confirmed a quadruple room for 4 persons with us, but in the end didn't even seem to have quadruple rooms. Only after some discussion, and after the GM was called in, we were offered an extra bed for our 2 kids (which worked out well after all).
Food service was slow (we waited one hour for lunch, and even got the wrong thing then : fair enough, the cheff and restaurant staff sincerly apologized for it in a correct way).
Wifi is expensive (but that's often the case in similar hotels in India)
Summarized, we had some minor issues which you should not have in a Taj Hotel, but all in all we had a great stay and loved Varkala.
- Official Description (provided by the hotel):
- It is set amidst tall, swaying palms and is 60 ft high on a cliff, Varkala is located 55 kms (1 hr 15 m drive) from Thiruvananthapuram International Airport. The railway station is a 5 minute drive from the hotel. The hotel offers a choice of 30 elegant rooms including 2 suites. A multi-cuisine restaurant and 2 bars, meeting room, Ayurvedic center, WiFi and indoor/outdoor sports facilities makes the hotel an ideal getaway for the discerning leisure traveler. ... more less
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- Also Known As:
- The Gateway Hotel Janardhanapuram Varkala Kerala