I had visited the restaurant on 2nd floor more than a couple times yet the service has not improved. The waiters are behaving as if we have come to have food for free. Neither they bother to take our orders unless we call them nor they provide water or sauce unless we remind them 2-3 times. I was also there yesterday with my family and was a horrible experience. A lady waitress comes at her own time and takes orders at her own time. But the funniest part was a group of foreigners coming and a man comes with full in-shirt and tie to take their order with a better service offered to us. This is how they treat Indians!!!! but as for the food, its awesome !!! but the service is what makes people stay away from this restaurant!! i will for sure stay away in future and will recommend the same to my friends too !! TERRIBLE :( :( Stay Away !!!!
- Official Description (provided by the hotel):
- The Ruby Arena is a premium four star business class hotel right in the heart of the health zone of the Trivandrum city. Be it a leisure trip or a business meeting, Ruby Arena makes sure that your stay here is as pleasant as at your sweet home. ... more less
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- Also Known As:
- The Ruby Arena Kerala, India