I highly recommend this place! It's a medium sized hotel but what really sets it apart is the service and attention from the staff. I only stayed 2 nights but I can't tell you the number of times a member of staff asked me if I was enjoying my stay. A further example of their attention is the 2nd time I walked into the hotel, one of the bellboys got into the elevator and took me to my room and turned all the lights on. You might expect this when you first check in but not thereafter.
Another nice touch was the newspaper service.Most hotels deliver the paper each morning and leave them on the floor outside your door. The staff at Residency Tower put the paper into a plastic bag and hung it on the door. It was a small gesture but very often it's the little things that make a big difference.
The service wasn't all immaculate though. Once I ordered room service and it appears somone forgot to bring my food up. I called after about 30 mins to enquire and then my dish promptly appeared but the food had already gotten cold. So I sent it back but they only warmed some of it so I had to send it back again. The food itself was good, though the portions were smallish.
The hotel provides free wifi access in all the rooms. It wasn't ultra quick but it did the job.
Breakfast in the hotel is a pretty decent affair. YOu've got the typical mix of Indian food and western stuff. Omelettes can be made to order and there is a selection of fresh fruit. There's also the standard tea and coffee, toast and cereals.
The hotel is pretty centrally located in Trivandrum. If you are visiting this city, I strongly recommend you stay there.
- Official Description (provided by the hotel):
- The Residency Tower is 4 Star Classified Business Hotel. It has all facilities apt for a business traveler.There are 63 well appointed rooms.The facility Includes Centrally Air conditioned rooms, Electronic safes, Satellite LCD Television,Direct Dial, Running Hot & Cold water, 24 Hr Room Service, Wi fi , Swimming Pool , Fitness center, Business Center, Doctor on Call, Board Room, Banquet Hall & meeting rooms, Multi cuisine restaurant, Specialty North Indian Restaurant etc. ... more less
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- Also Known As:
- Residency Hotel Thiruvananthapuram Trivandrum
- The Residency Tower Kerala, India