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“Experience in South Park” 4 of 5 bubbles
Review of Fortune Hotel The South Park

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Fortune Hotel The South Park
Certificate of Excellence
Delhi
1 review
“Experience in South Park”
4 of 5 bubbles Reviewed July 25, 2012

I experienced good hospitality in hotel. Although i checked in late night but staff was very supportive and active during checked in process. I spent minimum time at reception to complete formilities. After checed in room it ws 1130 in night then i asked for dinner through room service and checked for Mutton Biryani as per menu list available in my room. Unfortunately mutton Biryani was not available in dinner so i asked for Chiken Biryani and it was provided within 15 minutes in my room. Food was presentable andhave good taste and in good quantity not very spicy, i liked much. Bathroom was very impressive and had toilatory all herbal. They have also provided tooth paste whichwas very much required as i had missied in my travel bag. Morning I use hotel car for some official meeting outside. Car was availble immediately after request and on resonable cost. driver was soft spoken and well aware of routes where i have to go.I had my foriegn college also in another room both were travelling together. In lunch he was looking for sea good which in found in buffet lunch. . During check out GM also meet at Reception and asked our experience and offer any help and also invited for next visit in the hotel..So overall experience was good. I recommed this hotel for good hospitalty and also it is well located in Trivandrum city.

Room Tip: Corner suites are large and sunny
See more room tips
  • Stayed July 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Amitbablu12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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332 reviews from our community

Traveler rating
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    64
    11
    13
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • Any
English first
Larnaka City, Cyprus
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed June 29, 2012

We stayed here after a long flight to India. The staff were excellent and made sure everything we required was on hand. The bar area seems to be popular with locals so can get quite lively. Rooms are ok but getting a little dated, on the whole the hotel needs an up date. Breakfast was middle of the road for India. Location is excellent for getting around the city, but you do get a high level of general noise and traffic noise. Good for a stop over or business stay.

  • Stayed December 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Fortune Hotel The South Park, responded to this review, July 2, 2012
Dear Mr.Mark,

Namaste..

Many thanks for your valuable feedback.
Our sincere thanks for considering our Hotel during your visit to Trivandrum.Please note that we are in the process of renovating our Hotel and assuring you that we would be able to give you a very contemporary product .
Look forward to your patronage and support.

Kind Regards,
S.Ajit Kumar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kerala, india
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed June 20, 2012 via mobile

I stay here when I'm in the city due it's proximity to all government offices. Rooms are good but the service is not at par to the class of the hotel. Personnel are not properly trained. Many a staff esp in the dining area are indifferent. Lot of scope for improvement. Good room and good food but service has to be professionalised.

  • Stayed June 2012
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Mujeeb123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Fortune Hotel The South Park, responded to this review, July 2, 2012
Dear Mr.Mujeeb,

Many thanks for your valuable feedback.
Our sincere thanks for considering our Hotel during your visit to Trivandrum. Would like to assure you that all positive measures would be taken to give in depth training to staff and would be able to give you a better experience on your next visit.
Look forward to your support and patronage.

Kind Regards,
S.Ajit Kumar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kozhikode, India
Level Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed June 11, 2012

I prefer to stay in this place due to it's proximity to offices. I have noticed a discernable improvement in standards of the rooms. I hope they get to improve the lobby and other common areas. The Regency restaurant requires an attached wash room. Special thanks to the staff who are helpful in all aspects.

  • Stayed June 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank manhew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed May 23, 2012

Our stay at The South Park was wonderfully relaxed. Everything went without a hitch with the support of a team of friendly staff, Ms. Winona in particular. All-in-all it was a stress-free experience.
Thank you very much.

Henning & Veera Seifert

  • Stayed April 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Veera S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed May 9, 2012

This hotel has a nice exterior and lobby. But thats about it. The AC is weak and makes noises (felt stuffy the entire night), you get a lot of road noise, beds are uncomfortable, food is below average. We stayed here since we landed very late in the city and needed a room for a night. We moved out the next morning.

  • Stayed May 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank GeethsVinod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore
Level Contributor
48 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 bubbles Reviewed May 3, 2012

The Pluses:
Spacious Rooms.
Excellent Breakfast.
Good Location
Courteous and helpful staff.
Quick Service.
The minuses:
The hotel is being renovated at a very slow pace and we got a room without a health faucet.
There are all sorts of unpleasant smells that waft into the rooms.
Once the hotel is renovated it will have a lot to offer.

Room Tip: Check the room for amenities before you move in.
See more room tips
  • Stayed April 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MotheroftwoBangalore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FHTSP, General Manager at Fortune Hotel The South Park, responded to this review, May 9, 2012
At the outset, my sincere thanks for your valuable feedback. Please note that the rooms are being
renovated and would be more contemporary after renovation.

Also, would like to assure you that the renovation would be completed within a time frame.

Look forward to having you with us on your next visit to Trivandrum.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fortune Hotel The South Park

Property: Fortune Hotel The South Park
Address: MG Road | Palayam, Thiruvananthapuram (Trivandrum) 695034, India
Location: India > Kerala > Thiruvananthapuram District > Thiruvananthapuram (Trivandrum)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Business Hotel in Thiruvananthapuram (Trivandrum)
#6 Luxury Hotel in Thiruvananthapuram (Trivandrum)
Price Range (Based on Average Rates): $
Hotel Class:4 star — Fortune Hotel The South Park 4*
Number of rooms: 76
Official Description (provided by the hotel):
Fortune Hotel The South Park is a Fortune Hotel owned by Kerala Hotels Pvt.Ltd. and operated by Fortune Park Hotels Limited. Fortune Hotel The South Park is located in the heart of Trivandrum on M.G Road and the preferred choice for the Business Traveller. ... more   less 
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Also Known As:
South Park Thiruvananthapuram Trivandrum
Fortune Hotel The South Park Kerala, India

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