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“Centrally located but lacks quality” 3 of 5 bubbles
Review of Pattom Royal Hotel

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Pattom Royal Hotel
Toronto, Canada
Level Contributor
96 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
“Centrally located but lacks quality”
3 of 5 bubbles Reviewed December 20, 2013

A centrally located hotel, quality is budget but price not low. Rooms are narrow and everywhere a dull and cheap quality finishing. The saving grace is the restaurant for breakfast. Limited menu but service is good. Bathrooms fittings are inferior. Everywhere there can see the cost reduction attitude of the Management. Linen and towels are worn out.
Front office response is good but they have to mange with the limited resources. Wi-fi is there for name sake, signal strength is very slow and depends on the breeze out side. Many time I have to keep open the window and to carry the laptop near the window for a minimum signal strength. That too for a minute or two. As a whole not a value for money grade. Can try for a night if no other same budget hotel is available.

  • Stayed November 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank babujijacob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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42 reviews from our community

Traveler rating
    13
    18
    6
    2
    3
See reviews for
17
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15
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Kochi (Cochin), India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed December 16, 2013

please call the hotel directly before you book thru travel sites. the price is even high than they actually show in the websites. the minimum price is 3000 per room. and they are mentioning that they are not taking any bookings thru cleartrip.com. thats cheating

  • Stayed December 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank ajith k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Al Muharraq, Bahrain
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed October 28, 2013

no words to explain from my side....just check-in and i promise to you you will be in my words, just awesome with all the aspects ......... This hotel is a awesome hotel located on the heart of the city . Hotel have very decent, well behaved receptionist as well as well as staffs and more important is very clean and spacious room. I personally believe its worthy. The hospitality are exceptionally good. I will definitely love to stay again and again..The staff was very friendly and helpful, the lobby was really nice I look forward to my next strip

  • Stayed October 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
6 Thank LijiRachelJohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yatri1989, Manager (Sales & Marketing) at Pattom Royal Hotel, responded to this review, October 29, 2013
Dear Guest,

Greetings from Pattom Royal Hotel!!

Thank you for your review about Pattom Royal Hotel.

We are most delighted to learn that you have had a wonderful experience in our Hotel and found the staff and services outstanding. Your feedback will most certainly add impetus in our quest towards excellence.

We look forward to your continued patronage and assure you of the very best in services, facilities & hospitality in all aspects, which the Pattom Royal Hotel is committed to delivering to all our guests.
Regards,
Aneesh TG
Manager (Sales& Marketing)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kochi (Cochin), India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 28, 2013

Stayed there couple of times, last being during my single day business visit in Aug 13. It is a good option considering the rooms, food and location considering the pricing. Biggest advantage for me was its proximity to my place of work. Will be staying there whenever I visit Trivandrum next.

  • Stayed October 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank VARUN76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yatri1989, Manager (Sales & Marketing) at Pattom Royal Hotel, responded to this review, October 29, 2013
Dear Guest,

Thank you very much for showering praises on our hotel and its services! We are extremely delighted to note that your stay for a night in the month of August, 2013 was wonderful. We are indeed elated with such positive feedback that you have been so generous to offer.

We look forward to your future visits.

Warm Regards,

Aneesh TG
Manager (Sales & Marketing)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed October 27, 2013

I had a pleasant and comfortable stay The hotels location is great and well connected Clean rooms Hygienic Restaurants serving tasty and wide variety of food stayed in this hotel 3 years ago and it was a superb stay.
The staff was very friendly and helpful, the lobby was really nice
I look forward to my next strip
)
Can ´t wait to go back on december 19th and i wish this second trip in this little paradise will be as good as the first one :-)
Best regards

Room Tip: Good location
See more room tips
  • Stayed October 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank meneon63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yatri1989, General Manager at Pattom Royal Hotel, responded to this review, October 27, 2013
Dear Guest,
Greetings from Pattom Royal Hotel !!!!!!!!
We are extremely delighted to know that your stay in the month of August 2013 (you have mentioned 3 year which we believe is wrong ) was indeed wonderful.
We have also noted your requirement of rooms in December and I promise you that we will do our best to make it available in case you are facing some difficulty in booking them.

We look forward to your future visits to the Pattom Royal, Trivandrum!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed October 25, 2013

My experiences from the time of collection from the airport till the drop has been more than satisfactory. Friendly & helpful staff made all of my anxieties disappear quickly. The rooms are pretty clean and fresh. Gym was adequately equipped. Food was not bad either. The location of the place helped with getting where i wanted to go quickly too. The reception staff even helped with getting a rickshaw to the place. As a frequent traveller, this is more than what i can say for other places where i have paid much more. All in all, i had a good time :-).

  • Stayed October 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Rohan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yatri1989, General Manager at Pattom Royal Hotel, responded to this review, October 27, 2013
Dear Guest,
We thank you for choosing to stay at our Hotel and sharing your experience with us on Tripadvisor.

We look forward to your future visits and hopefully will try and exceed your expectations during your next visit.

John Sal Kunneth
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore, Karnataka, India
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed October 17, 2013

Pattom royal - the name says it all
Its in the heart of the city and well maintained hotel
I loved everything about this hotel. Great hotel, Great food and best prices

I recommend this for all business travellers

Room Tip: View is beautiful from the top floors
See more room tips
  • Stayed October 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Kaushik S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yatri1989, Manager (Sales & Marketing) at Pattom Royal Hotel, responded to this review, October 29, 2013
Dear Guest,

We are delighted to receive your review of your wonderful stay with us recently. Thank you for your encouraging feedback and compliments of our Hotel.

It will be our pleasure to extend the wonderful hospitality to you again, should you plan another trip with us in the future.

Yours sincerely,

Aneesh TG
Manager (Sales & Marketing)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pattom Royal Hotel

Property: Pattom Royal Hotel
Address: Pattom-Plamoodu Stretch | between Pattom Junction and Pattom Josco Jewellers, Thiruvananthapuram (Trivandrum) 695004, India
Location: India > Kerala > Thiruvananthapuram District > Thiruvananthapuram (Trivandrum)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#7 Best Value Hotel in Thiruvananthapuram (Trivandrum)
Price Range (Based on Average Rates): $
Number of rooms: 45
Official Description (provided by the hotel):
Pattom Royal Hotel, the 3-star hotel is a true luxury hotel in the heart of Trivandrum. For a long stay or weekend the 45 rooms of this hotel are perfectly suited for rest and relaxation in an exceptionally luxurious setting. All the rooms are sophisticated and elegant and have their own unique and well-coordinated decor. The luxury class hotel offers everything a modern traveller will need for rest or business. ... more   less 
Also Known As:
Pattom Royal Hotel Kerala, India

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