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Biverah Hotel & Suites
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Reviews (156)
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Reviewed January 7, 2014

I've had a meal each at the Wok n' Roll Restaurant and the Buffet Lunch served on the first floor.

Wok n' Roll: The service is prompt and the food was great - in fact, it was one of the very few places in Trivandrum that served Chinese food with celery, spring onions and leeks which are a hallmark of good Indo-Chinese food. Most places just dump a heap of capsicum and tomato sauce and pass it off as Chinese.

Buffet Lunch: For the price, the variety and spread was reasonably big, loved the sausage-and-potato soup that I had on that day and the rice payasam was lip-smacking. The only complaint I had was that my Malayali tastebuds craved for something notoriously spicy but the food was unsurprisingly - but pleasantly - bland (which is understandable since there is a wider palate that they need to cater to, but a spicy dish here and there would have been great).

I would definitely visit again - especially for good Indo-Chinese food.

  • Stayed: January 2014, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Thank LittleCaramia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiverahHotel, General Manager at Biverah Hotel & Suites, responded to this reviewResponded January 13, 2014

Dear Madam.

Thank you for patronizing Biverah Hotel & Suites.

Warm greetings from Team Biverah, We take this opportunity to thank you for the time to pen down your thoughts. We are thankful to know that our team had met your expectations in terms of food quality, service delivery and accommodation provided during your recent visit with us.

As a team we are commit to provide the best service to all our guests & your valuable feedback and review would surely be a motivation for us to monitor continue improvements for the days ahead.

Looking forward to welcome you back again in the near future.


Thanking you once again.

Warm regards
Team Biverah Hotel & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 1, 2014

People at the check in counter are pathetic. It was noisy with guests and their children running around and disturbing guests even at 1:30am . Buffet breakfast was pathetic, I don't mean the quality of food but the time taken for them to refill the items which are consumed in no time by some of the guests. May be I made a mistake in choosing this hotels. I spent the three previous nights at SP grand days tvm. Had to check into biverah as room was not available for 28th december night. Anyway, I see that many guests are very happy with the hotel. Nevertheless I like express my views. I am nor trying to run down the hotel,s reputation but just stating my views.

  • Stayed: December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank dauntale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiverahHotel, General Manager at Biverah Hotel & Suites, responded to this reviewResponded January 3, 2014

Dear Sir,

Greetings from Team Biverah Hotel & Suites, Trivandrum ...!!

We thank you for taking time off to pen down your experience and review on the overall service during your stay with us.

First of all, on behalf of the entire Biverah Team, Our sincere apologies for the inconveniences experienced.

We had conducted an investigation based on your feedback and have initiated corrective actions to bring in the desired efficiency levels and ensure that there is no recurrence of the same here after.

Your valuable feedback and review are treated positively and would surely be a motivation for us to monitor continue improvements, few things based on your review;


Front desk team had been briefed to initiate corrective actions based on your feedback and we with due consideration we will monitor on the same.

It was very unfortunate we regret for the inconvenience caused by kids moving around the corridor during late night; the same been informed the concerned family and we had personally briefed and apologies for incident to you while check out time.

On our daily breakfast part is of standard menu cater for all our guest and made based on occupancy level meeting all guest requirement and quality service delivery. Due to the sudden demand and the dishs prepared is freshly for all orders there been time span occurred in refilling the buffet; adequate measure been taken care to handle such situations for all times.

It is through valuable feedback by yours we strive to improve our services and we assure that as a team will take care of each and every point which you have explained clearly, and will not leave any loose ends in providing the best services to all our valuable guests.

Once again as a team we regret for the inconvenience you have faced, may we request you to treat this as an isolated incident and not a reflection of our normal services.

We would like to request your presence to accommodate our request of having you with us on your next visit to city; more that words we can demonstrate you how your feedback has resulted in immediate corrective actions and re-establish our credibility with you.

Looking forward to serving you again in the near future.

Please feel free to revert back to us for any other assistance.

Thanking you.

Warm regards
Team Biverah Hotel & Suites.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 31, 2013

We stayed for 4 nights in December 2013 and had good time staying in this hotel. Very Neat and Comfortable Rooms and it is well located within the city. The double bed was spacious and the services were prompt. Complimentary Breakfast is good. Restuarant rates are on the higher side.

Room Tip: Double Bed rooms are Spacious
  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank KKRISHNANR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiverahHotel, General Manager at Biverah Hotel & Suites, responded to this reviewResponded January 2, 2014

Dear Sir,

Thank you for patronizing Biverah Hotel & Suites for your accommodation arrangements.

We are grateful to know your feedback and take this opportunity to thank you for the valuable opinion. Highly honored on your review on our hospitality and indeed great pleasure in associating with you and look ahead to serve you again.

Welcome your sense of belonging and valuing our genuine hospitality. Assuring you our best service of all times.

Thanking you once again.

Warm regards
Team Biverah Hotel & Suites

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 15, 2013

I stayed here for a business trip, though planned a luxury hotel with time standards are trailing, Rooms are small, with basic amenities, expensive wifi, Front desk people needs a bit of finishing and soft skills, for a star rated hotel, though its value for money as budget hotel, an average hotel with average services..

  • Stayed: December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip
Thank Dhiroj Kumar B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiverahHotel, General Manager at Biverah Hotel & Suites, responded to this reviewResponded December 16, 2013

Dear Sir.

Greetings from Team Biverah Hotel & Suites, Trivandrum ...!!

We thank you for taking time off to pen down your detailed review on the overall service, during your stay with us. We are pleased to read your feedback and experience along with your recommendations. Your reference to the points mentioned has well noted. Same been briefed to the concerned departments to initiate corrective actions based on your feedback and planned on training secessions for our staffs on customer relations.

We take your feedback and reviews seriously to improve ourselves and to ensure you the comfort that our team effort serves best to meet your requirements.

It will be a privilege to have you visit us again and assuring you our best of service and comfort as always.

Thanking you once again.

Warm regards
Team Biverah Hotel & Suites.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 27, 2013

The food quality was one of the best in Thiruvanathapuram. I liked each item I tried for buffet lunch. I don't count the number of items but whatever items I had was excellent. I surely recommend this restaurant.

  • Stayed: November 2013, traveled on business
    • Value
    • Location
    • Cleanliness
    • Service
Thank Jagadeesh_A2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiverahHotel, General Manager at Biverah Hotel & Suites, responded to this reviewResponded November 30, 2013

Dear Sir.

Thank you for patronizing Biverah Hotel & Suites.

We take this opportunity to thank you for dining at our Multi Cuisine Restaurant –Diners’ Summit. Thank you for taking time off to pen down your thoughts. We are thankful to know that we had met your expectations in terms of quality of food and beverage and services during your recent visit to our outlet.

We commit to provide a satisfactory service to all our guests Your valuable feedback and review would surely be a motivation for us to monitor continue improvements.

Looking forward to serve you again in the near future.


Thanking you once again.

Warm regards
Team Biverah Hotel & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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