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Keys Select Hotel Thiruvananthapuram
Certificate of Excellence
Reviewed June 22, 2014

I stayed in Keys hotel for business purpose. Its a very good decent place to stay in. the rooms are spacious, well kept and nicely decorated. The house keeping stuffs and others are well behaved. The restaurant serves good food though its a bit spicy. They can work on that. Overall its a very good experience. Plus they have secured rooms for ladies which is indeed very good. I would definitely like to come back and stay here.

Room Tip: Women traveller can choose secured room. Its indeed secure.
See more room tips
  • Stayed: June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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Thank Arunima2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KeysTVM, General Manager at Keys Select Hotel Thiruvananthapuram, responded to this reviewResponded June 23, 2014

Hi,

I am pleased to know that you were satisfied with your experience of our services and facilities, and we like to thank you for recommending us through this portal.

At Keys Hotel , it is our constant effort to provide a high level of service and make your stay hassle free.Your kind words of appreciation have been shared with the team who are delighted to note that their efforts have been recognized. Our greatest strength is our team and your recognition is what motivates us further to excel

We look forward to welcome you back during your next visit to Trivandrum

Cheers!

Kiron Nair
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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460 - 466 of 665 reviews

Reviewed June 20, 2014

it was a nice experience in keys trivandrum.located in the heart point of trivandrum city, everyone can easily access. The Main thing here i saw the real world class hospitality staffs were so friendly & helpful especially in front office & the restaurant.Neat & spacious rooms,food in the restaurant was so nice & tasty. high speed wifi , good play area & gym overall a nice experience....!!! .

  • Stayed: January 2014, traveled on business
    • Value
    • Location
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3  Thank Vetrim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KeysTVM, General Manager at Keys Select Hotel Thiruvananthapuram, responded to this reviewResponded June 23, 2014

Hi,

I am pleased to know that you were satisfied with your experience of our services and facilities, and we like to thank you for recommending us through this portal.

At Keys Hotel , it is our constant effort to provide a high level of service and make your stay hassle free.Your kind words of appreciation have been shared with the team who are delighted to note that their efforts have been recognized. Our greatest strength is our team and your recognition is what motivates us further to excel

We look forward to welcome you back during your next visit to Trivandrum

Cheers!

Kiron Nair
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 18, 2014

Centrally located ; 20 mins from airport, just few km from the rly stn & main market places. Rooms are well designed , spacious & well maintained. They serve wide range of varieties (food) in breakfast & dinner buffet. Easy to access local conveyance just on the front road. Highly recommended.

  • Stayed: May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank catchme_deb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KeysTVM, General Manager at Keys Select Hotel Thiruvananthapuram, responded to this reviewResponded June 19, 2014

Hi Guest

We are delighted to hear that you were satisfied with your experience at Keys Trivandrum.

It is only with support and patronage from guest like yourself that we are able to create memorable experiences.

At Keys Hotels it is our constant endeavour to maintain high standards of service and efficiency.
The concept in itself is deeply thought and designed as per the price point that we sell in.

We look forward to your continued support, and welcoming you back on your next visit to Trivandrum

Cheers!!

Kiron Nair
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 13, 2014

I stayed in Keys hotel last month. It's a basic no frills hotel. Two things stood out: one I couldnt get any food from the restaturant since 'it closes at 3 pm'. The hotel management ought to know people reach at all times and should act accordingly. There was a problem with my booking too (subsequently resolved) because the mail sent for booking wasnt understood properly by them.
The food was expensive to boot. Service in the restaurant could improve. There are virtually no toiletries in the bathroom. All the bathroom had was a liquid toilet soap dispenser which would not work and I had to take out the lid and pour it on myself. My colleague Prof Thomas staying in another room the same time couldnt even find the liquid soap in the bathroom!.
Average hotel: ideally would not like to stay again..
A Mukherjee

  • Stayed: May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
1  Thank Arin62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KeysTVM, General Manager at Keys Select Hotel Thiruvananthapuram, responded to this reviewResponded June 19, 2014

Hi,

I am indeed disturbed to learn about your experience at Keys Hotel Trivandrum. I would like to inform you that we have conducted a point wise investigation based on your feedback and have initiated corrective actions to bring in the desired efficiency levels and ensure that there is no recurrence of the same.

It is through valuable feedback like yours that we strive to improve our services and may I assure you that I am personally taking care of the point which you have explained so clearly.

While once again regretting on behalf of all at Keys Trivandrum for the inconvenience you have faced, may I request you to treat this as an isolated incident and not a reflection of our normal services.

Regards,

Kiron Nair
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 10, 2014

I have been staying at this hotel for the past year during my business visits to Trivandrum & have found it a satisfying experience. Rooms are clean, well maintained with most requirements provided for. (A bar of bathing soap & some shampoo are inexpensive items & could be provided in the room.) My stay here has always been a pleasant one. The hotel is centrally located which saves travel time. Good wi-fi connectivity is also provided.
Areas of improvement would be the dinner buffet offering which I felt if quite overpriced for what is being offered.

  • Stayed: June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Randal_Nunes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KeysTVM, General Manager at Keys Select Hotel Thiruvananthapuram, responded to this reviewResponded June 14, 2014

Hi,

We are delighted to hear that you were satisfied with your experience at Keys Trivandrum.

It is only with support and patronage from guest like yourself that we are able to create memorable experiences.

At Keys Hotels it is our constant endeavour to maintain high standards of service and efficiency.
The concept in itself is deeply thought and designed as per the price point that we sell in.

We look forward to your continued support, and welcoming you back on your next visit to Trivandrum

Cheers!!

Kiron Nair
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 9, 2014

It is very much approachable from Rly Station & Airport. Rooms are good but not spacious. Breakfast and Dinner buffet have got good options. I stayed for 3-4 times, and my over all experience was satisfactory.

  • Stayed: July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank RRArya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KeysTVM, General Manager at Keys Select Hotel Thiruvananthapuram, responded to this reviewResponded June 14, 2014

Hi,

We are delighted to hear that you were satisfied with your experience at Keys Trivandrum.

It is only with support and patronage from guest like yourself that we are able to create memorable experiences.

At Keys Hotels it is our constant endeavour to maintain high standards of service and efficiency.
The concept in itself is deeply thought and designed as per the price point that we sell in.

We look forward to your continued support, and welcoming you back on your next visit to Trivandrum

Cheers!!

Kiron Nair
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 9, 2014

We arrived very early from Goa, and were delighted to be able to check in and catch a few hours sleep.

The room was clean with everything that you would expect from a city centre hotel. Good choice for breakfast even though I begrudged having to pay extra for mineral water (which I didn't discover till the bill arrived).

The bar is non-existent, but reception did tell us where we could find one.

We had a little misunderstanding about the early checkin which they wanted to charge us for (nothing was said when we checked in, when we emailed and the room didn't have any extra servicing).. But that was soon sorted out professionally and politely to our satisfaction - thank you.

Stayed: January 2014, traveled as a couple
Thank SuetheDragon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KeysTVM, General Manager at Keys Select Hotel Thiruvananthapuram, responded to this reviewResponded June 14, 2014

Hi,

We are delighted to hear that you were satisfied with your experience at Keys Trivandrum.

It is only with support and patronage from guest like yourself that we are able to create memorable experiences.

At Keys Hotels it is our constant endeavour to maintain high standards of service and efficiency.
The concept in itself is deeply thought and designed as per the price point that we sell in.

We look forward to your continued support, and welcoming you back on your next visit to Trivandrum

Cheers!!

Kiron Nair
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Keys Select Hotel Thiruvananthapuram

Address: Opposite Fire Brigade | Housing Board Junction, Thiruvananthapuram (Trivandrum) 695001, India
Location: India > Kerala > Thiruvananthapuram District > Thiruvananthapuram (Trivandrum)
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Thiruvananthapuram (Trivandrum)
#5 Best Value Hotel in Thiruvananthapuram (Trivandrum)
Price Range: $42 - $84 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Keys Select Hotel Thiruvananthapuram 3.5*
Number of rooms: 101
Official Description (provided by the hotel):
Keys Hotel is located centrally in Trivandrum which makes it accessible from all parts of the city. Keys Thiruvananthapuram provides all amenities as per international standards. Hotel is largely automated and provides cheerful and stylish stay to all its guests. Breakfast and high speed WiFi are complimentary for all. ... more   less 
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Also Known As:
Keys Select Hotel Thiruvananthapuram Kerala, India

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