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“Simply wonderful”

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Keys Select Hotel Thiruvananthapuram
Certificate of Excellence
Reviewed February 10, 2013

This is the second time I am staying in this hotel and I would rate this as the best one I have ever stayed in Thiruvananthapuram.

The rooms are very spacious and maintained in a perfect manner. It has all the facilities a business traveler would look up for. The support staff behaviour is excellent and they respond swiftly to our calls.

The Restaurant lies close the lobby and the spread at the buffet breakfast was excellent. A lot of items to choose from and the taste was simple superb. For dinner you have choice for going for buffet or a la carte and one will not be disappointed by either.

Back in the room and if you are bored with changing channels of the TV, you have an alternative of DVD player too and you can view your favorite CDs if you have them with you.And all these facilities comes at a very competitive price and this hotel is really a value for money.

Don't miss stay here if you happened to be to Thiruvananthapuram.

  • Stayed: November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank prijith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mitesh N, Manager at Keys Select Hotel Thiruvananthapuram, responded to this reviewResponded February 18, 2013

Dear Guest,

Greetings from Keys Hotel Trivandrum!!

I am pleased to know that you were satisfied with your experience of our services and facilities.
We are ecstatic and full of gratitude to learn that you have rated Keys Trivandrum so highly and this motivates the entire team here to work even more hard and chip in that little bit extra to exceed our guest’s expectations

At Keys Hotel Trivandrum, it is our constant endeavor to provide you with high standards of personalized service and efficiency.

I look forward to meeting you during your next visit to Trivandrum, and would be delighted to assist you with any requirements.

Best Regards,
Mitesh Narula

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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564 - 570 of 673 reviews

Reviewed February 4, 2013

Positives First:
1. Staff Attitude is excellent. Especially restaurant guys.
2. Food is pretty good.
3. Location is good. Very near to important places in trivandrum.

Negatives:
1. Poor design of rooms. Washrooms are very congested.
2. Housekeeping dept is too slow in delivering things to your room. Slow means real slow. Sometimes, u have to go down to the reception and repeat your request despite of calling them several times.
3. Beds are not comfortable.

Totally, not bad for a person who chose a budget hotel to stay for one or two days, but really not for a honeymoon couple.

Room Tip: Ask for a room with no glass partition in the washroom. The glass partition between the bath area an...
See more room tips
  • Stayed: September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ram3324
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arjun A, Front Office Manager at Keys Select Hotel Thiruvananthapuram, responded to this reviewResponded February 5, 2013

Dear Sir,

Thank you for taking time off to pen down your comments on your stay at our property. We appreciate and value the same.

At the same time we would extend our sincere apology on behalf of my team as unable reach up to your expectation at some levels. And assure you we shall definitely strive to reach up to your expectation on all grounds.

Yours Truly
Arjun A B

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Reviewed February 2, 2013

Great staff! Great room! Great hotel! Enjoyed my stay there so much. It's really value for money! Staff were all friendly and helpful. They all helped make my trip so much easier! Great location too. Very pleased with Keys. Thumbs-up!

  • Stayed: August 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ultimately C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arjun A, Front Office Manager at Keys Select Hotel Thiruvananthapuram, responded to this reviewResponded February 5, 2013

Dear Sir,

Thank you for taking time off to pen down your thoughts on your stay at Keys Hotel, Trivandrum. We appreciate and value the same and we are glad to know that we were able to live up to your expectation and put you at ease.

Also would like to assure you the best of our services at all times.

Yours Truly
Arjun A B

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 29, 2013

I had been to this hotel for a business trip. It was absolutely amazing experience. Everyone from receptionist to room boys to restaurant staff was so caring and professional. Rooms were so good with a great ambiance and view. Such a calm place, I would certainly love to get back to this place again and again.

  • Stayed: December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank muralee s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arjun A, Front Office Manager at Keys Select Hotel Thiruvananthapuram, responded to this reviewResponded February 5, 2013

Dear Guest,

Greetings!!

We are pleased to know that you were satisfied with your experience of our services and facilities.

We are ecstatic to see that you have rated Keys Trivandrum so highly and this motivates the entire team here to work even more hard and to pitch up with more enthusiasm to exceed our guest’s expectations.

At Keys Trivandrum, it is our constant endeavor to provide you with high standards of personalized service and efficiency.

Looking forward to welcome you again to Trivandrum.

Warm Regards,
Arjun A B

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 29, 2013

This is very nice hotel in midst of trivandrum. Rooms are really nice with good bathrooms

The reason being my preference for this property is not just the convenient location, but the entire gamut of facilities the Hotel provides at an affordable rate.Be it the rooms, the utilities, the service and the upkeep of the place, the Hotel takes care to make the guests comfotable. Yes, the food is amazing here.Staff are cordial and caring.

The hotel has nice rooms that are comfortable and clean and so is the bed linens were clean.

The staff were very helpful, although at times we found communication a struggle at times. The Housekeeping staff were excellent throughout my stay.

  • Stayed: January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank renjukoshy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arjun A, Front Office Manager at Keys Select Hotel Thiruvananthapuram, responded to this reviewResponded February 5, 2013

Dear Sir,

Greetings from Keys,Thiruvananthapuram!

It was indeed a pleasure to have you stay with us. We thank you and value your feedback to help us succeed in our endeavor of making your stay a refreshing one. We will continue to live up to your expectation’s on your next visit. Please do connect with us whenever you are coming back to Thiruvananthapuram.

We look forward to having you back and assure you of the best of our services at all times.

Cheers!
Arjun A B

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 28, 2013

Its become a key to my home ,like that shelter i got from this hotel.
Realy happy with all the facilities were they provieded to my family.
I would like mention specifically about House keeping and all other department individually were they are very viligant to treat us this leads me to come back again.
Keep up this team spirit!!

Room Tip: Take this hotel for best value of your money
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  • Stayed: January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Vijin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mitesh N, Manager at Keys Select Hotel Thiruvananthapuram, responded to this reviewResponded February 4, 2013

Dear Guest,

Greetings!!

I am pleased to know that you were satisfied with your experience of our services and facilities.

We are ecstatic to see that you have rated Keys Trivandrum so highly and this motivates the entire team here to work even more hard and chip in that little bit extra to exceed our guest’s expectations
At Keys Trivandrum, it is our constant endeavor to provide you with high standards of personalized service and efficiency.

Looking forward to serve you again on your next visit to Trivandrum.

Best Regards,
Mitesh Narula

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 24, 2013

felt better than before, staff remember you when you touch the reception time of check in was little gushing with a group but i got the key while i was relaxing in lobby,swift staff in the restaurant make you happy very good food with multicuisine spread ,call the chef on to the table for special requirement he made my dinner fabulous friendly communicating staff will like to stay in here even in all the next visits to trivandrum

  • Stayed: January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank rare10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mitesh N, Manager at Keys Select Hotel Thiruvananthapuram, responded to this reviewResponded January 30, 2013

Dear Guest,

Greetings!!

We thank you for again taking time out and appreciating our service, we are glad that you were happy with your visit this time around as well, this motivates the entire team here to work even more harder and chip in a that little bit extra to exceed our guest’s expectations.

It is our constant endeavor to provide you with high standards of personalized service and efficiency.

We look forward to welcome you again on your next visit to Trivandrum.

Best Regards,
Mitesh Narula

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Keys Select Hotel Thiruvananthapuram

Address: Opposite Fire Brigade | Housing Board Junction, Thiruvananthapuram (Trivandrum) 695001, India
Location: India > Kerala > Thiruvananthapuram District > Thiruvananthapuram (Trivandrum)
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Thiruvananthapuram (Trivandrum)
#10 Best Value Hotel in Thiruvananthapuram (Trivandrum)
Price Range: $52 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Keys Select Hotel Thiruvananthapuram 3.5*
Number of rooms: 101
Official Description (provided by the hotel):
Keys Hotel is located centrally in Trivandrum which makes it accessible from all parts of the city. Keys Thiruvananthapuram provides all amenities as per international standards. Hotel is largely automated and provides cheerful and stylish stay to all its guests. Breakfast and high speed WiFi are complimentary for all. ... more   less 
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Also Known As:
Keys Select Hotel Thiruvananthapuram Kerala, India

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