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“good ambiance but poor food and bad service”
Review of Greenwoods Resort

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Greenwoods Resort
Ranked #5 of 43 Hotels in Thekkady
Certificate of Excellence
Shillong, India
Level 3 Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“good ambiance but poor food and bad service”
Reviewed January 30, 2013

i had stayed in this hotel in january 2011 the hotel is well laid out nice neat rooms plenty of open area to relax and room as well as for child to play around. there was also a small area to sit on top of a tree in a small hut stay was good. but the food was very bad on top of that when we complained no body was bothered about it. The management should seriously do something to improve the food quality and attitude of the staff

  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank suraj b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jiju J, Manager at Greenwoods Resort, responded to this review, February 2, 2013
Dear Guest,

Greetings from Green Woods!!!

Let me take this opportunity to thank you for your valuable time spend in writing the feedback in Trip Advisor. Though your stay was way back,we have done all necessary steps to ensure all the complaints are handled in greater detail,Please accept our sincere apologies for the inconvenience you may have experienced in respect to your stay. As a testament to our strive for perfection, we have taken steps to ensure that this will never happen again by the green woods.Thanking you once again for having chosen green woods in Thekkady for your stay.

warm regards
Jiju James
Manager Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
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Lincoln, United Kingdom
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 21, 2013

My wife, a friend and myself stayed here in November before moving on to Tamil Nadu. The rooms are very good, the restaurant excellent, the pool is just right and the staff are very helpful. It is near to the Periyar Lake which is worth the early start for a boat trip.

  • Stayed November 2012, traveled with friends
    • Value
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Helpful?
2 Thank Colin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jiju J, Manager at Greenwoods Resort, responded to this review, January 21, 2013
Greetings from Green Woods!!!

Dear Guest,

We are happy to know that you had a wonderful stay and glad to see your great review about the Green Woods.We look forward to see you again.Once again thanking you for choosing Greenwoods resort for your stay in Thekkady.


Warm Regards
Jiju James
Manager Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 4 Contributor
37 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed January 20, 2013

Very good service with some of the best food we had in Kerala. The property is well maintained. They claim to be nature conscious and being an eco-resort but looking at their service i seriously doubt this claim, it seems more like a ploy to attract customers. We stayed for 2 nights at 2 different rooms - Kinanya & Vanya. Kinanya was great whereas Vanya is highly overrated. The swimming pool on account of being surrounded by bushes is at times dirty with insects and leaves.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank ashishlath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jiju J, Manager at Greenwoods Resort, responded to this review, January 21, 2013
Greetings from Green Woods!!!


Dear Guest,

I would like to take this opportunity to thank you for allocating your valuable time, It is very important for us that our guests’ experiences are shared. We take the privilege of having you stayed with us and received a wonderful experience to carry back home..Our guest’s inspiration is always the lighting torch for us to walk much ahead.Thanking you once again for choosing Green Woods for your stay.


Warm Regards
Jiju James
Manager Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cochin
Level 4 Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed January 17, 2013

Visited Thekkaday on December 2012 and stayed in Green Woods. Very nice resort with a good natural aroma. Very clean and spacious rooms. The food is not so tasty and not worth for the high cost.

The room service is not so good, they will tel the food will take more than 1 hr to reach your room as the kitchen is busy, but just order it it wil reach within 15mins.

The resort is very near to the town so the day time is very noisy with loud horn of buses and trucks.

Please note that try to avoid the place Thekkady if you just want a site seeing and no adventures things like trekking , bamboos boat rafting, deep forest trekking etc. These all services are payed, and too good if you go for it.

Boating in Thekkady lake is good, but its very difficult to get tickets.

Room Tip: book rooms away from road side, otherwise it will be always noisy...
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank SreeNair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jiju J, Manager at Greenwoods Resort, responded to this review, January 21, 2013
Greetings from GreenWoods!!!!

Dear Guest,

Thank you for choosing Green Woods for your stay in Thekkady. We have read your comments about the resort and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority we take utmost importance to the feed back and do necessary steps to correct the areas that needs attention.we promise you for a greater stay on your next visit.

Warm Regards
Jiju James
Manager Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delhi
Level 4 Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed January 11, 2013

My family travelled to this property and stayed here only for one night. We stayed in a cottage. The room was of a very good size and the staff was very friendly.

The buffet lunch and dinner were nothing to rave about. Check out the buffet but don't hesitate to order ala carte instead. Even the room service drinks we ordered were not very good. Breakfast was a good spread.

The property is big and you can take a walk around. There is also an ayurveda centre.

They have a coffee shop in a tree house but that is currently under repair.

Room Tip: Choose a cottage. All sight seeing plan in advance as you might miss out due to the number of tou...
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  • Stayed January 2013, traveled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GhazalS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jiju J, Manager at Greenwoods Resort, responded to this review, January 13, 2013
Dear Guest,
Greetings from Green Woods!!!

Thank you for your feedback on your recent stay. It is vital that we receive both positive and negative reviews in order to maintain our high levels of service.We have taken all the measures to curb the food complaints that is mentioned by your goodself.It is our pleasure to have you stay with us.We thank you for you consideration in choosing Green Woods for your stay in Thekkady.


Warm Regards

Jiju James
Manager Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 26, 2012

We had the pool suites and normal suites which was amazing! I highly recommend the pool suite the water was warm even though the weather was cool.

Service was excellant but we had no choices for dinner, only buffet was served and could not order ala carte.
It is very clean and green.

Unfortunately the tree house was under construction and the kids could not go up to play.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank xrene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jiju J, Manager at Greenwoods Resort, responded to this review, December 27, 2012
Greetings!!!

Dear Guest,

Its been a great pleasure to hear that you had a wonderful stay .we thank you for your consideration in staying with the Greenwoods in Thekkady.It was the tree top coffee shop that was taken for the annual maintenance.Always there is a next time.For sure you will have more memories to carry away.Once again thanking you for your patience in writing a review on us.

Warm Regards
Jiju James
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ahmedabad
Level 5 Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed December 17, 2012

We were driving from Munnar and everyone was quite tired, when we arrive at the gate we were looking at each other like "No way this place", but on the contrary it below past our expectation. Its the best place to be, cause even when you are surrounded and right in the Market you can neither hear or see any of that. The resort is having nice huts amist all tall trees, excellent rooms, nice bathrooms and must say but the service and staff were beyond expectation.

The food quality is also quite good, in the mornings the live counter was really a nice treat. The place is nice and sweet just 5 mins from the main market & 10 mins from wild life park.

The property is really very clean, has a massage centre too and a nice one the only issue is that you need to book in advance and they don't work upto late night so you'll have to spare time in the day.

Room Tip: All rooms are equally good
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  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MayankInd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jiju J, Manager at Greenwoods Resort, responded to this review, December 18, 2012
We treat it as a matter of honor to have the opportunity to have you stay with us. Its a great feel to know that our guests had returned back with memories. We have been trying to put so much effort in getting this piece of land (The Green Woods) in this busy town as serene as it is.

In this effort all our guests are also an associate. Thank you for your valuable time spent to write the feed back and considering the Green woods for your stay in Thekkady.


Warm Regards
Jiju James
Manager Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Greenwoods Resort

Property: Greenwoods Resort
Address: Thekkady 685509, India
Location: India > Kerala > Idukki District > Thekkady
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#1 Family Hotel in Thekkady
#3 Romantic Hotel in Thekkady
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Greenwoods Resort 3.5*
Number of rooms: 36
Official Description (provided by the hotel):
Lush green forests, cool breeze and abundant wildlife beckon you to the Green Woods Resort, Thekkady. Treat your aesthetic senses with the breathtaking beauty of Thekkady, while your mind takes a break from the mundane. Green Woods is located on a quaint hill, surrounded by spice plantation, besides being just a stone's throw away from the Periyar Tiger Reserve. Drive up the winding road, straight into the heart of Green Woods, and remember to leave your watch behind because time simply stops here.Luxury Private pool suites are one of the best options for a honeymooner. ... more   less 
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Also Known As:
Green Woods Hotel Thekkady
Greenwoods Resort Thekkady, Kerala

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