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The Elephant Court
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All reviewspatio roomswimming poolwarm welcomewelcome drinkbuffet spreadexcellent propertyroom servicerestaurant staffnice balconyrooms are spaciouskerala tripnice experiencegreat hospitalityfront officeelephant ridespecial thanksnational park
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656 - 661 of 806 reviews
Reviewed January 1, 2011

We stayed at Elephant Court for 3 nights between 22 & 25th Dec. Overall it was a great experience. The staff were unfailing courteous and helpful, right from the airport pickup by their driver Gio to the reception/guest relations staff (Jilou) and their management (JP and Unni).

Due to the road conditions, its a long 5 hour drive from the airport to the hotel and we were all very tired by the time we reached but they made the checkin as painless as possible.

During the three days they helped plan a kid friendly sightseeing trip and helped patiently with numerious queries from us.

Overall we'd definitely recommend Elephant Court as the place to stay if in Thekkady.

Stayed: December 2010, traveled with family
Thank satbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sajan_Cochin, Head of Sales at The Elephant Court, responded to this reviewResponded December 13, 2014

Dear Patron.

Greetings from The Elephant Court , Thekkady !

My apologies for the late reply. I have just joined the team and we have started to reply to all reviews. We respect guest comments and we have high regard for the valuable feedback from our guests.

We are delighted to see your review on Tripadvisor. We are glad to learn that you enjoyed our hospitality and had a memorable experience while holidaying in Thekkady.

Your appreciation has been conveyed to our team and your concerns have been addressed by taking corrective measures.

Once again many thanks for choosing The Elephant Court to be your host.

Look forward to your next visit.

Warm regards

Sajan Joseph
sales@theelephantcourt.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 16, 2010

Being an Indian and staying in the US for last 30 years my expectations were bit higher and different. In a nutshell this was an excellent place to stay. My wife, and I had a good time at this hotel. Staff was courteous, location was well maintained, rooms were clean and met my expectations. I would certainly recommend this location while you are in Thekkady.
By the way that safari boat tour may not be worth it unless you just like boat tours alone - there are no tigers or wild life readily seen.
Also thanks to Jolly for all her help - keep up the good work.

  • Stayed: November 2010, traveled as a couple
    • Value
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Thank Whatsupdeepak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sajan_Cochin, Head of Sales at The Elephant Court, responded to this reviewResponded December 12, 2014

Dear Patron.

Greetings from The Elephant Court , Thekkady !

My apologies for the late reply. I have just joined the team and we have started to reply to all reviews. We respect guest comments and we have high regard for the valuable feedback from our guests.

We are delighted to see your review on Tripadvisor. We are glad to learn that you enjoyed our hospitality and had a memorable experience while holidaying in Thekkady.

Your appreciation has been conveyed to our team and your concerns have been addressed by taking corrective measures.

Once again many thanks for choosing The Elephant Court to be your host.

Look forward to your next visit.

Warm regards

Sajan Joseph
sales@theelephantcourt.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 12, 2010

lovely welcome, charming, reception staff showed us to our room, well appointed and nice views. Room 101. Decided to lunch, picked a table for two, overlooing the courtyard. Lunch great, the two staff who looked after us were very good. Returned for an evening meal, all tables had been moved to accomodate coach party from France and other parties, The only table left was the one we had at lunch, now isolated from everyone else, no choice we had to sit. Service and table laying took ages,we ordered a bottle of house wine (which was overpriced and not worth the 3000 rupees) Plates were not removed so they had to be pushed to one side and pilled up, that service was left for big parties who were having a great time with staff incluidng restaraunt manager fussing over them as if they were giving massive tips, we asked to sign, that again was hard work, I walked out and left it to my husband, the same applied for breaky, they assumed we wanted the table again, so we sat at another, The restaraunt staff let the other staff down..... p.s. poultry is kept in cages, nice touch but birds were not given water, so had to do that, shame the restaraunt staff could not have done so instead of suckering up to coach party. The masasge, however was amazing, and if we went back, we would just eat somewhere else.

  • Stayed: December 2010, traveled as a couple
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Thank DaiDragun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TECThekkady_Kerala, General Manager at The Elephant Court, responded to this reviewResponded December 21, 2010

We regret this bad experience. However we would like to mention that our staff do not differentiate our guests based on nationalities and as you have mentioned that you were treated well during lunch, this is proof of our service. As you know we are the largest luxury resort in Thekkady, we have to serve not only our inhouse guests but the walk ins to our dining and hence there may have been instances of delay.
We apologise for this inconvenience and look forward to serving you again so that we could reverse your opinion

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 8, 2010

elephant court is a good hotel,but needs a lot of professional managing. rooms are good but located on a hill slop and most of the rooms can be accessed by climbing several steps. if it is raining one must be very careful not to slip. restaurant is good, no bar but they serve beer and wine at exorbitant prices.
the restuarant is good . swimming pool ,kids pool etc are well maintained.
hotel will not help you to get tickets for boating in the periyar sanctuary. bettter to book it in advance through the ktdc.

  • Stayed: November 2010
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Thank tourdesigners
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sajan_Cochin, Head of Sales at The Elephant Court, responded to this reviewResponded December 12, 2014

Dear Patron.

Greetings from The Elephant Court , Thekkady !

My apologies for the late reply. I have just joined the team and we have started to reply to all reviews. We respect guest comments and we have high regard for the valuable feedback from our guests.

We have gone through your review on Tripadvisor. We are glad to learn that you enjoyed our hospitality and had a memorable experience while holidaying in Thekkady.

Your appreciation has been conveyed to our team and your concerns have been addressed by taking corrective measures.

Once again many thanks for choosing The Elephant Court to be your host.

Look forward to your next visit.

Warm regards

Sajan Joseph
sales@theelephantcourt.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 7, 2010

I am a person who love to travel and my trips are most frequent to Thekkady, One of the lovely destinations in Kerala. I was at Elephant court for one day and the hospitality and the facilities here are amazing. The staff here are always with a pleasent smile. The service and the food quality is uffff.... superb.The ayurvedic spa treatment is wonderful. I enjoyed stay here and would love to come here again. certainly i ll recomment this resort to all ma friends.

  • Stayed: December 2010, traveled solo
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1  Thank Vaika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sajan_Cochin, Head of Sales at The Elephant Court, responded to this reviewResponded December 12, 2014

Dear Patron.

Greetings from The Elephant Court , Thekkady !

My apologies for the late reply. I have just joined the team and we have started to reply to all reviews. We respect guest comments and we have high regard for the valuable feedback from our guests.

We are delighted to see your review on Tripadvisor. We are glad to learn that you enjoyed our hospitality and had a memorable experience while holidaying in Thekkady.

Your appreciation has been conveyed to our team and your concerns have been addressed by taking corrective measures.

Once again many thanks for choosing The Elephant Court to be your host.

Look forward to your next visit.

Warm regards

Sajan Joseph
sales@theelephantcourt.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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