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“Nice misty mornings from the lazy rooms”
Review of The Elephant Court

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The Elephant Court
Ranked #14 of 43 Hotels in Thekkady
New Delhi, India
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice misty mornings from the lazy rooms”
Reviewed February 18, 2014

It was a quite and scenic place...I loved the morning sun and it's shy sun rays making way though the banana leaves next to my room. Although service was not that warm but the beauty of this place mesmerized me and we enjoyed our stay...

Room Tip: Choose the rooms on first floor instead of ground ones especially towards the right side of the pool...
See more room tips
  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelersmate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TECThekkady_Kerala, General Manager at The Elephant Court, responded to this review, February 21, 2014
Dear Guest

Greetings of the day !!!

Thank you for sharing your experience from your recent stay with us at Elephant Court Resortl on Tripadvisor.

I am delighted to read that you had a great time at The Elephant Court. Your comment with regards to the room design and décor has been noted and passed on to the management team.

We look forward to welcoming you back on your return to Elephant Court Resort.

Kind Regards,

Manoj Thomas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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713 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (167)
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English first
New Delhi, India
Level 3 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed February 14, 2014

We stayed in Elephant court on 27th Jan night and had pre booked 2 rooms though a travel agent. The rooms were clean and big, however they could do with better interior décor. They seemed fine as per 1995 standards (the TV was a CRT) but the times have moved on. Especially for a hotel that claim to be 5 star and charges as much that's a serious concern. Even the Bathroom fittings were discolored and seemed rusty.

The restaurant was great and we ordered chicken sandwiches for snacks, which were absolutely awesome. Though we would have loved it more if the pricing (tea and snacks for 3 cost INR1200) was a bit more reasonable. The buffet for dinner and breakfast (part of our package) was great as well.

Another average experience was the SPA. I booked the session for 7:00 PM on phone but when I got there my name was not on the list. In the end the guy on the desk decided to do the massage himself. It did not feel like the message had a procedure and only so much of warm oil rubbing one can like. Again the prices (INR 2000+taxes) were on the high side.

All in all a very average experience compared to the money paid, with a few good bits here and there.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kaushal21fb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TECThekkady_Kerala, General Manager at The Elephant Court, responded to this review, February 21, 2014
Dear Guest,

Thank you for taking the time to share your review on TripAdvisor.
Your feedback is important to ensure that we continually deliver the service at Elephant Court Resort is renowned for and exceed your expectations for future visits. Therefore I have noted your comments and passed on to the training department team to look into it and taking corrective action where required so that we exceed your expectation on your return. Thank you for bringing this incident to my attention.

Once again, thank you for taking the time to post your review on Tripadvisor

Kind Regards,

Manoj Thomas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belgrade, Serbia
Level 4 Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed February 12, 2014

This hotel was a pleasant one night stay in Thekkady. Room was nice, but wooden terrace was spectacular. Still, beware of monkeys who will do anything to still something from You. Food was OK, but I have to admit that Lalit, New Delhi, and Crown Plaza Cochin, have spoiled us. Swimming pool looked nice, but a bit cold. We had a chance to watch a show, which acctualy was a kind of introduction in Katakali, and it was a nice experience.

  • Stayed January 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mladen_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TECThekkady_Kerala, General Manager at The Elephant Court, responded to this review, February 13, 2014
Dear Mr. Mladen_11,

Greetings from Elephant Court !!!

Thank you very much for you very positive comments from your recent stay with us which I have shared with the team. We are very pleased to hear that you enjoyed your stay especially the room and cultural programes, and look forward to welcoming you back soon.

Best Regards,
Manoj Thomas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Avenel, New Jersey
Level 4 Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed February 10, 2014

My wife and I were on a 5 day Kerela trip out of which we stayed one night at elephant court. We were impressed and awed by the warm welcome with garland of flowers, bells and sandal wood tika.

The check in was quick and the room was spacious along with a big balcony. Customer service was excellent and breakfast/dinner buffet had variety of food items.

Room Tip: Try the patio room in which you have your own indoor swimming pool.
See more room tips
  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Prem1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TECThekkady_Kerala, General Manager at The Elephant Court, responded to this review, February 12, 2014
Dear Mr.Peter906,

Greetings from Elephant Court !!!

Thank you very much for you very positive comments from your recent stay with us which I have shared with the team. We are very pleased to hear that you enjoyed your stay and look forward to welcoming you back soon.

Best Regards,
Manoj Thomas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 4 Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed February 7, 2014

We stayed in this lovely place for one night. We were greeted at the entrance with beautiful smelling mogra garlands. The people at the reception were very friendly and helpful.

The staff in the reception were kind and friendly too. Especially Mathew who served us with a smile every time.

The location of the rooms is fantastic, the rooms are surrounded by trees and gives it an excellent ambience.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Avanic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TECThekkady_Kerala, General Manager at The Elephant Court, responded to this review, February 8, 2014
Dear Mr/s Avanic,

Greetings from the The Elephant Court,Thekkady!!!

Thank you for your feedback. The feedback from guests like you that help us improve our service standards.

We do appreciate your generous comments about the rooms ,ambiance and level of service exhibited by our Great staffs. It is always most gratifying when our guests recognize the efforts that our staffs put into guest service and we will share your comments with all our staffs especially Mathew at Front Office!
We look forward to welcoming you back.


Yours sincerely,

Manoj Thomas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 30, 2014

We stayed at this lovely hotel in January 2014 and were impressed by the staff and restaurants. However when we went to our room at around 11pm, we found the bed sheets soiled from the previous change over. This was quickly attended to.

Our worst nightmare was answered when at around 2.15am, an awful stinking odour penetrated our bedroom from the bathroom. When we rang house keeping, they came to check it out and would not even go beyond the front door. They quickly moved us in our pyjamas to another room.The following morning we found out that due to their regular maintenance, they had opened their drains under our room.

The operations manager needs a kick up his back side as he has no skill to resolve such issues. They could not care less that visitors travel from far off places to enjoy the place and the area and pay a small fortune to stay at this place.

If you want a free whiff of the smell, save your money and book a $20 hotel why pay $250.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank excelint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TECThekkady_Kerala, General Manager at The Elephant Court, responded to this review, February 7, 2014
Dear Guest,

Thank you for your detailed review of your stay at The Elephant Court, Thekkady.

However, we are sorry that you had to experience some issues and have personally discussed the issues with our Operation Manager. We always see if there are things we can do better and if there is a way to improve our services, so thank you for pointing out several areas of possible improvements.

I do hope that you will let us prove to you our redoubled efforts at The Elephant Court, Thekkady and thank you once again for being our guest.

Best Regards,
Manoj Thomas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level 5 Contributor
88 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed January 30, 2014

After a wonderful journey from Madurai through stunning countryside we stayed here and had lovely characterful and enormous rooms. Everything was clean and the evening meal and breakfast were both good. The staff were helpful and I just wish we could have stayed a bit longer, maybe another time. An elephant even arrived just to complete the picture.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jvm25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TECThekkady_Kerala, General Manager at The Elephant Court, responded to this review, February 7, 2014
Dear jvm25,

Greetings from Elephant Court !!!

Thank you very much for you very positive comments from your recent stay with us which I have shared with the team. We are very pleased to hear that you enjoyed your stay and look forward to welcoming you back soon.

Best Regards,
Manoj Thomas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Elephant Court

Property: The Elephant Court
Address: Amalambika Road, Thekkady 685 536, India
Location: India > Kerala > Idukki District > Thekkady
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Thekkady
#4 Top resorts Hotel in Thekkady
#6 Luxury Hotel in Thekkady
#9 Spa Hotel in Thekkady
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Elephant Court 4*
Number of rooms: 65
Official Description (provided by the hotel):
"The Elephant Court" is the one and only classified 5 star resort and is largest and most luxurious resort at Thekkady and Periyar Wildlife Sanctuary. The resort is conveniently located near the Periyar Tiger Reserve and all major tourist attractions. ... more   less 
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Also Known As:
The Elephant Court Hotel Thekkady
Elephant Court Hotel Thekkady
Elephant Court Thekkady
The Elephant Court Thekkady, Kerala

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