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“God's own Country inside this Hotel”
5 of 5 bubbles Review of The Elephant Court

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The Elephant Court
Ranked #13 of 42 Hotels in Thekkady
Mumbai
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“God's own Country inside this Hotel”
5 of 5 bubbles Reviewed May 21, 2013

Travelled on May 2013. At the hotel reception we were welcomed in traditional Kerala style with a small garland, a tikka & a refreshing drink. Their reception was in Kerala traditional style with huge lamps, lovely flower decorations, and other décor items typical of Kerala. Post clicking some snaps at the reception; we checked into our beautiful rooms with great view from our patio. This was the only hotel in our trip where we felt we were actually in Kerala. The place is astounding with huge pool complex at the center of it.

Food is excellent but expensive as well. From the reception to the room, the staff provides personalized services and ensures we are taken care of.

Hesitantly we checked out of the hotel after 2 nights of stay towards our next destination – Madurai Meenakshi Temple.

The Good – This was the best hotel we stayed at on our Kerala Trip, with its splendid grandeur in traditional Kerala style. The best 5-start hotel at Thekkady. The Patio room was quite big for the 3 of us; kept very clean. Food is expensive nonetheless it is good.
The staff were very helpful, giving us personalized service and made us feel at home.

The Bad – Poor WIFI only at the lobby. Keep the patio door closed late evenings to avoid the insects being attracted to the room lights. I would prefer to keep it open and let the cool breeze flow in.

The Ugly – None.

Room Tip: Take the Patio room close to the pool
See more room tips
  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kumar R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TECThekkady_Kerala, General Manager at The Elephant Court, responded to this review, May 23, 2013
Dear Guest,

Greetings from Elephant Court !!!!!!!!

Thank you for posting your review on Trip Advisor.

We are truly delighted to hear that you had enjoyed your overall stay with us and were pleased with the service and facilities available at the resort. It was indeed our pleasure to have you as our guest and hope that we will have the opportunity to welcome you back in the near future.

Our IT team is in a move to fix wi fi availability in whole property. I will forward the message to our House Keeping department to take necessary steps to control the insects inside the rooms.

Your kind comments are truly appreciated and we look forward to welcoming you back.

Kind regards
Manoj Thomas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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711 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (167)
Date | Rating
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English first
Kochi
Level Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed May 21, 2013

It was a very nice and ambient time for us to visit , luckily it rained heavily and we really enjoyed the rains sitting in the comfort of our well maintained stocked and spacious patio room. Only regret that i felt was that the property size was inadequate ,such that just lazing around the resort was not entertaining. However the service and the food were awesome and we would love to go back just for that.

Room Tip: The Patio rooms were economic and very large and comfortable.
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tatukochi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TECThekkady_Kerala, General Manager at The Elephant Court, responded to this review, May 23, 2013
Dear Mr. Tatu,

Greetings from Elephant Court !!!!!

We thank you for posting a review and for bringing your concern to our attention.
It is a pleasure to read from your review you had enjoyed your recent stay with us.Your kind comments are truly appreciated and we look forward to welcoming you back.

Kind regards,
Manoj Thomas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tiruchirappalli, India
1 review
4 of 5 bubbles Reviewed May 20, 2013

Hotel is excellent in looks and ambience. Food taste can improve still. PATIO rooms lack privacy as the bed is well visible from outside as just a mat is placed over the glass pane in the entrance of the room and there's lot of gap. Check room no: 123 where we stayed. This is very important when couples stay. Definitely needs modification. Shuttle rackets need replacement. Overall experience is good.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MOHAN K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TECThekkady_Kerala, General Manager at The Elephant Court, responded to this review, May 23, 2013
Dear Mr. Mohan,
Greetings from Elephant Court !!!!!!

Thank you for choosing Elephant Court and for taking the time to write your feedback in TripAdvisor.
I would like to sincerely apologize for the inconvenience caused during your recent stay with us. The matter is refered to our Chief Engineer to take necessarily action immediately. Our yearly maintenance work is going on which includes all exterior & interior modification and also sports equipment up gradation.
Sorry for all in convince caused and looking forward to welcome you on your next visit.

Kind Regards,
Manoj Thomas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
1 review
5 of 5 bubbles Reviewed May 20, 2013

food , service, ambience excellent.
At least one english news channel should be introduced by hotel in the TV alongwith room delivery of news paper in english/local language
View from the room was good which was overlooking swimming pool through a huge balcony providing magnificent view.
A trip to remember particularly the state like kerala, God's own country

Room Tip: on interaction with other residents i found that most rooms are very good from location point of vie...
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank a k j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TECThekkady_Kerala, General Manager at The Elephant Court, responded to this review, May 20, 2013
Dear Guest,

Greetings from Elephant Court !!!!!!

Thank you for choosing Elephant Court and for taking the time to write your feedback in TripAdvisor. I am pleased to read that you had a good time at our hotel. On behalf of my team, I would like to thank you for your nice comments about the food, service & ambiance of the property. We are in a move to switch all our room TV channels to digital network system. News papers will be available in the rooms on request. Sorry for all in convince caused and looking forward to welcome you on your next visit.

Sincerely,

Manoj Thomas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed May 15, 2013

I stayed here for one day, when I was in Thekaddy. This hotel was one of the best experience for me during my visit to Kerala. Firstly we did not book but walked in to the reception. Right from the moment we stepped out from the car, both the receptionist and the guest relation manager (Deepthi) walked out from their desks to greet us. While we had some difficulty explaining our requirement to the reception (the guy manning the desk didn't know what to do when we asked for a discount) but the manager ( I didn't catch his name) quickly stepped in and offered a very good deal for us. While checking in, Deepthi was chatting away about our trip which made us feel at ease. Everyone were courteous and helpful. The rooms ( the patio) were big and spacious and I loved the patio although our view was blocked by the roof of another room. The rooms have no aircond (except the honeymoon suite) but the weather was okay and I didn't miss the aircond at all. The hotel food is alright, no complains. When we were checking out, Deepthi sent us up to our car and waved us goodbye. It was a very personalized service and I liked that. I was there during low occupancy season so the staff were pretty relaxed. My husband still raves about this hotel to everyone. If I ever visit Thekaddy again, I'll definitely stay here.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Suba82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TECThekkady_Kerala, General Manager at The Elephant Court, responded to this review, May 20, 2013
Dear Mrs. Suba,

Greetings from Elephant Court !!!!!!!
Thank you for staying at Elephant Court and for your recent review on TripAdvisor. It was our great pleasure to look after you and serve you according to our high standards.
I will be sharing your nice comments with Ms. Deepthi and the Managers at our resort, as these serve as an encouragement and a reward for a ‘job well-done’.
We are looking forward to welcome you and your friends back at our resort soon.

Kind Regards,
Manoj Thomas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad, India
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed May 13, 2013

Ours was one night stay, The Room given to us was stinking as there was no cross ventilation. The staff did try to clean twice but it was so stinking that my wife slept out. The towels in the room were not clean and we used our own towels. Rest of the things like arrival, swimming pool etc are good.

Room Tip: dont select rooms which does not have cross ventilation
See more room tips
  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sudheer B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TECThekkady_Kerala, General Manager at The Elephant Court, responded to this review, May 14, 2013
Dear Guest,

Greetings from Elephant Court !!!

Thank you for taking time to share your review on TripAdvisor.
We were disappointed to know that we did not meet your expectations in certain areas. We will consult our Engineer to sort out the cross ventilation in the bathrooms and also we are changing all room linen immediately.
Once again thank you very much for a very detailed and valuable review and I do hope that this incident will not deter you from visiting us in future.

Kind Regards,
Manoj Thomas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mumbai india
1 review
4 of 5 bubbles Reviewed May 1, 2013

What a beautiful vacation it was! I and my husband went to this place for our honeymoon just after our marriage. We chose this place because it seemed to be away from the hyped tourist locations and we needed some isolation to enjoy ourselves.Antilog Vacations planned our itinerary online & ws a gud travel agent to deal with This hotel gave us exactly what we desired and our wishes came true. We were happy to go there and the memory took a kick start right from the entrance of the place.

Located in a secluded corner of Kumily, Elephant Court offers pristine beauty of nature accompanied \ with absolute calm. We loved the ambience of the place and just wanted the time to stop at that right moment. We were met at the entrance by a sweet lady draped in a beautiful sari and she put garlands around our necks and also offered us some refreshing welcome drinks. Than we made a short tour of the hotel property escorted by the lady. She showed us the rooms and other services availed.

Then we proceeded towards the reception which was occupied by another humble lady and she allotted us a cottage which we found extremely cozy and comfortable. All the equipments and accessories were nice. The bed, pillows, bed sheet, mattress and other furnishings… all was made to give a nice relaxing experience. Some personal touches like rose petals over our bed made the days really worthwhile . The bathrooms were also neat and clean with a large amount of toiletries and hot water was readily available. The cottages also have balconies that are big in size.

The local markets in close vicinity of the hotel area were good and handy to access. The area itself felt so fresh and energizing that one could simply stroll while contemplating the beauty of the surroundings. We were so engrossed in each other that we couldn’t explore the place much but it does have much more like the swimming pool n all. Do come and enjoy the service with the heavenly nature!

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank munjeet007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sajan_Cochin, Head of Sales at The Elephant Court, responded to this review, December 13, 2014
Dear Patron.

Greetings from The Elephant Court , Thekkady !

My apologies for the late reply. I have just joined the team and we have started to reply to all reviews. We respect guest comments and we have high regard for the valuable feedback from our guests.

We are delighted to see your review on Tripadvisor. We are glad to learn that you enjoyed our hospitality and had a memorable experience while holidaying in Thekkady.

Your appreciation has been conveyed to our team and your concerns have been addressed by taking corrective measures.

Once again , many thanks for choosing The Elephant Court to be your host.

Look forward to your next visit.

Warm regards

Sajan Joseph
sales@theelephantcourt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Elephant Court

Property: The Elephant Court
Address: Amalambika Road, Thekkady 685 536, India
Location: India > Kerala > Idukki District > Thekkady
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Thekkady
#6 Luxury Hotel in Thekkady
#8 Spa Hotel in Thekkady
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Elephant Court 4*
Number of rooms: 65
Official Description (provided by the hotel):
"The Elephant Court" is the one and only classified 5 star resort and is largest and most luxurious resort at Thekkady and Periyar Wildlife Sanctuary. The resort is conveniently located near the Periyar Tiger Reserve and all major tourist attractions. ... more   less 
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Also Known As:
The Elephant Court Hotel Thekkady
Elephant Court Hotel Thekkady
Elephant Court Thekkady
The Elephant Court Thekkady, Kerala

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