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“Enjoyed Staying - Nishit M”
Review of The Elephant Court

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The Elephant Court
Ranked #14 of 43 Hotels in Thekkady
Mumbai, Maharashtra, India
2 reviews
“Enjoyed Staying - Nishit M”
Reviewed June 11, 2012

We had gone in the month of May and were 2 couples with 3 kids below 5 yrs from Mumbai for 3 nights & 4 days. After reaching hotel we came to know that there was no AC in the rooms. We had a word with their marketing officer Mr Gibin who was based in Cochin and told him our concerns that afternoon are very hot and have to keep children in the rooms as one of them was sick. He understood our concern and upgraded us to Honeymoon Suite rooms. The children enjoyed the jacuzi in the rooms and also the swimming pool. They had a gala time.

Room Tip: All the rooms are excellent, Patio rooms dont have AC, Honeymoon Suites have AC and Jacuzzi
See more room tips
  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NishitM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sajan_Cochin, Head of Sales at The Elephant Court, responded to this review, December 13, 2014
Dear Patron.

Greetings from The Elephant Court , Thekkady !

My apologies for the late reply. I have just joined the team and we have started to reply to all reviews. We respect guest comments and we have high regard for the valuable feedback from our guests.

We are delighted to see your review on Tripadvisor. We are glad to learn that you enjoyed our hospitality and had a memorable experience while holidaying in Thekkady.

Your appreciation has been conveyed to our team and your concerns have been addressed by taking corrective measures.

Once again , many thanks for choosing The Elephant Court to be your host.

Look forward to your next visit.

Warm regards

Sajan Joseph
sales@theelephantcourt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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711 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (167)
Date | Rating
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English first
Coventry, United Kingdom
Level Contributor
792 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 323 helpful votes
Reviewed May 30, 2012

We stayed for one night on a tour of the south of India so it worked for us.It seemed to take a while to check in but the greeting was goodThe only downside was a collection of birds in an aviary
Which we could see from our seats in reception some of the birds were dead!!!Why keep birds in captivity at a hotel?Loved the large room and the loungers on the very large balconies where we spent sometime relaxing.During the afternoon we had very heavy monsoon rain at the water poured down the steps around into the pool!!!!My friend did see a snake in the grounds.We met the manager who was over from Halifax!!We had our evening meal in the hotel and ordered al carte and all the group were happy !We had another monsoon shower after our meal the waiters gave us umbrellas but they had holes in them!!We enjoyed breakfast lots of choice.

Stayed October 2011, traveled with friends
Helpful?
2 Thank Mary38677
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sajan_Cochin, Head of Sales at The Elephant Court, responded to this review, December 13, 2014
Dear Patron.

Greetings from The Elephant Court , Thekkady !

First of all , my sincere apologies for the very late reply. I have just joined the team recently and I have just started to reply to the reviews and feedbacks.

Many thanks for sharing your review on Tripadvisor and giving us your feedback . My sincere apologies for the difficulties and in convenience caused during your stay.

We have completely transformed from those days and a new team is in place.

Once again many thanks for choosing The Elephant Court to be your host.

Hope you will give us a chance to make up for the past , during your next visit to Thekkady . Look forward to your next visit.

Warm regards

Sajan Joseph
sales@theelephantcourt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ernakulam
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 30, 2012

I was gone here as part of a business training. The property is situated near by the thekkady forest. It was a great experience with elephant court, especially on food categories. They have a wide rage of well preparing variety dishes on veg & non-veg. Their rooms are very good and the out side view is excellent. I strongly recommend this property for who need a different and better experience.

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Akhil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sajan_Cochin, Head of Sales at The Elephant Court, responded to this review, December 13, 2014
Dear Patron.

Greetings from The Elephant Court , Thekkady !

My apologies for the late reply. I have just joined the team and we have started to reply to all reviews. We respect guest comments and we have high regard for the valuable feedback from our guests.

We are delighted to see your review on Tripadvisor. We are glad to learn that you enjoyed our hospitality and had a memorable experience while holidaying in Thekkady.

Your appreciation has been conveyed to our team and your concerns have been addressed by taking corrective measures.

Once again , many thanks for choosing The Elephant Court to be your host.

Look forward to your next visit.

Warm regards

Sajan Joseph
sales@theelephantcourt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 27, 2012

The ambience of the hotel is attractive n the rooms are descent but b'coz there is no ventilation u feel suffocated so AC is a must. Also the breakfast served is way below average specially when the milk given for cornflakes is more water then milk n the poori bhaji's bhaji was more watery then the semi solid bhaji also tea n coffee were bad. Inshort it's better to give less quantity but not to add water in all n call yourself a 5 star property. Pathetic food.

Room Tip: AC in all rooms or at least a window for gud ventilation. Breakfast n overall food quality really ne...
See more room tips
  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Saibaba_24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sajan_Cochin, Head of Sales at The Elephant Court, responded to this review, December 13, 2014
Dear Patron.

Greetings from The Elephant Court , Thekkady !

First of all , my sincere apologies for the very late reply. I have just joined the team recently and I have just started to reply to the reviews and feedbacks.

Many thanks for sharing your review on Tripadvisor and giving us your feedback . My sincere apologies for the difficulties and in convenience caused during your stay.

We have completely transformed from those days and a new team is in place.

Once again many thanks for choosing The Elephant Court to be your host.

Hope you will give us a chance to make up for the past , during your next visit to Thekkady . Look forward to your next visit.

Warm regards

Sajan Joseph
sales@theelephantcourt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thiruvananthapuram (Trivandrum), India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 17, 2012

Appreciate the entire team of the hospitality extended during my stay. Clean & Spacious room with delicious food.Had a great experience and I am happy to refer this property.The staff were all supportive. Infact, I had a good time in my business trip.

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul1311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sajan_Cochin, Head of Sales at The Elephant Court, responded to this review, December 13, 2014
Dear Patron.

Greetings from The Elephant Court , Thekkady !

My apologies for the late reply. I have just joined the team and we have started to reply to all reviews. We respect guest comments and we have high regard for the valuable feedback from our guests.

We are delighted to see your review on Tripadvisor. We are glad to learn that you enjoyed our hospitality and had a memorable experience while holidaying in Thekkady.

Your appreciation has been conveyed to our team and your concerns have been addressed by taking corrective measures.

Once again , many thanks for choosing The Elephant Court to be your host.

Look forward to your next visit.

Warm regards

Sajan Joseph
sales@theelephantcourt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 14, 2012 via mobile

Situated in remote area. Value for food is zero. Few rotis and dal comes to rs 1000. No AC in a 5 star hotel room. No wheel-chair avaliable for senior citizens. No proper plug points for charging phones. Who gave them the extra 3 stars?
VERY VERY BAD EXPERIENCE.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank aisha06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sajan_Cochin, Head of Sales at The Elephant Court, responded to this review, December 13, 2014
Dear Patron.

Greetings from The Elephant Court , Thekkady !

First of all , my sincere apologies for the very late reply. I have just joined the team recently and I have just started to reply to the reviews and feedbacks.

Many thanks for sharing your review on Tripadvisor and giving us your feedback . My sincere apologies for the difficulties and in convenience caused during your stay.

We have completely transformed from those days and a new team is in place.

Once again many thanks for choosing The Elephant Court to be your host.

Hope you will give us a chance to make up for the past , during your next visit to Thekkady . Look forward to your next visit.

Warm regards

Sajan Joseph
sales@theelephantcourt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed May 8, 2012

Stayed on 22nd December 2011. Very expensive. Claims to be a 5 Star hotel and charged 5 Star rates. Almost INR 8000 (USD160) a night.

Ambience: Average

Rooms: Clean, big but average nothing worth mentioning. Patio rooms had big sit outs.

Bathrooms: Nothing great

Restaurant only one. Decent food not very great. Serves only beer. I think doesnt have a liquor license.

Staff sold me Periyar Wildlife Sanctuary tickets at a premium price saying this is the rate by KTDC.

Very small parking.

Monkeys are a problem. Never leave your kids alone or with any eatable in hand.

Small unusable swimming pool.

View from resort: Nothing great

Decent collection of pet birds. Keeps kids busy for a while.

Overall a very small resort with hardly any activities and expensive by Indian 5 Star standards.

Room Tip: Take a room not tp away from the reception
See more room tips
  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Tanashk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sajan_Cochin, Head of Sales at The Elephant Court, responded to this review, December 13, 2014
Dear Patron.

Greetings from The Elephant Court , Thekkady !

First of all , my sincere apologies for the very late reply. I have just joined the team recently and I have just started to reply to the reviews and feedbacks.

Many thanks for sharing your review on Tripadvisor and giving us your feedback . My sincere apologies for the difficulties and in convenience caused during your stay.

We have completely transformed from those days and a new team is in place.

Once again many thanks for choosing The Elephant Court to be your host.

Hope you will give us a chance to make up for the past , during your next visit to Thekkady . Look forward to your next visit.

Warm regards

Sajan Joseph
sales@theelephantcourt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Elephant Court

Property: The Elephant Court
Address: Amalambika Road, Thekkady 685 536, India
Location: India > Kerala > Idukki District > Thekkady
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Thekkady
#6 Luxury Hotel in Thekkady
#9 Spa Hotel in Thekkady
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Elephant Court 4*
Number of rooms: 65
Official Description (provided by the hotel):
"The Elephant Court" is the one and only classified 5 star resort and is largest and most luxurious resort at Thekkady and Periyar Wildlife Sanctuary. The resort is conveniently located near the Periyar Tiger Reserve and all major tourist attractions. ... more   less 
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Also Known As:
The Elephant Court Hotel Thekkady
Elephant Court Hotel Thekkady
Elephant Court Thekkady
The Elephant Court Thekkady, Kerala

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