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“Carmelia Haven was "HEAVEN"”
Review of Carmelia Haven

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Carmelia Haven
Certificate of Excellence
Trivandrum
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Carmelia Haven was "HEAVEN"”
Reviewed August 29, 2010

We had been to carmelia Haven and would like to acknowledge the excellent service they provided . A night in the tree house was a dream come true. We were also taken for a Jeep safari which gave us the Thrill of a lifetime. The scenic beauty of Ramakalmedu would never go away from our hearts.

  • Stayed August 2010, traveled with family
    • Value
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Review collected in partnership with Cleartrip

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Thank Ajithv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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494 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (148)
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English first
Hampshire, UK
Level 5 Contributor
64 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed August 11, 2010

Before I start this review, I must make it clear that all staff were wonderful and provided the very best service they could. This alone however was not enough for us to cut our short stay and move to another resort.

On arrival the resort looks wonderful and you are met by flute player and some wonderful front desk staff. As you go down to the hotel, however, the whole thing literally goes down hill.

I asked for a certain type of room - and although guaranteed in writing - was not available when we got there after a 7 hour drive from TVM
The pool which we were led to be a good one, was quite simply disgusting. The main pool was yellow and had dead bugs in it. Not as many however, as, in the baby pool, hich was like a disused pond. some of the tiles around the pool were broken and could easily have caused an injury. My kids - 5 and 3 love swimmming and so we were all bitterly disapointed. I spoke to the Manager and the Business Development Manager, who were both really nice chaps and tried to assure me that the pool would be back to "normal" the next day. It was clear to me wasnt going to be and required a deep clean. We stayed in a duplex style cottage - problems were - electricity not working on arrival. Then when working - fan was not functioning properly. Chair on the verandah was broken and two of the tables in the room had wobbly legs. One of them went over and nearly fell on my 3 year old. The shower gel/shampoo looked as if it had not been changed since the last guest. At every point the staff tried to rectify the problems, but things were just too far gone. In the evening we were left disappointed and staring at a wall which had damp patches. The food at the hotel was very good however and the staff were acommodating of our needs. The location is lovely - set in a working plantation. When were were there a large group of chaps were booking out and it does seem as if the hotel caters more for large groups during the off season. The next morning we checked out and stayed at the wonderful Elephant Court in Kumily. I did think whether or not to write this review as the staff were great, however I think it is important that prospective visitors/guests know of our experience and can make an informed decision. We certainly will not be going back. A 2* resort at best.

  • Stayed August 2010, traveled with family
    • Value
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Helpful?
Thank HHawks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune, India
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed July 30, 2010

On my tour to Kerala, this was the best hotel I experienced. Huge 55 acer campus, beautiful landscaping and a very good service.
The deluxe huts are unique in design and one should try to book for cave room.
The safari Jeep ride offered by hotel (inclusive in deluxe hut booking) is just awesome!! Hotel staff provides a mini jungle trake as well as a spice garden tour within the hotel campus. I am planning to visit again.

  • Stayed November 2009, traveled as a couple
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Helpful?
Thank MandarE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmedabad
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed July 29, 2010

nice place have a to stay and have a big own spice garden to see the nature,have a own boating facilities and good sight seen.

  • Stayed November 2009, traveled as a couple
    • Value
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Helpful?
Thank chandreshAhmedabad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Graz, Austria
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 30, 2010

a hidden gem about 20 km away from kumili,not easy to find but worth a visit! the hotel ground is a very beautiful,lush green park,they have many different rooms ,even the cheap ones are ok. only the pool area is a bit run down and the food at the restaurant is a mix of everything and nothing, we would stay there again. very quiet

  • Stayed January 2010, traveled with family
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Helpful?
Thank arthurkarner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delhi
2 reviews
Reviewed June 23, 2010

It was a great experience. I thank Cee Bee Cee Travels & Tours (--) for suggesting such a great place for our holidays. It was so refreshing - cleaner air, greener surroundings and wonderful company. Will definitely like to go back, and suggest the place to friends and family.

  • Stayed June 2010, traveled as a couple
    • Value
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Helpful?
Thank Aniel63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
India
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed May 26, 2010

Initially it was difficult to find the hotel as it is located in midst of Forest but once we located the area we found it very beautifully designed and maintained.
Living in Carmelia Havens was like leaving with Nature at its best . They have built different cottages which binds very well with the nature. The service was also very good. This is a very good spot for honeymoon and leisure vacations.

  • Stayed December 2008, traveled as a couple
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Helpful?
Thank Manoj Kumar D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Carmelia Haven

Property: Carmelia Haven
Address: Vandanmedu | Idukki District, Thekkady 685551, India
Location: India > Kerala > Idukki District > Thekkady
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #6 of 93 Specialty Lodging in Thekkady
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Carmelia Haven 3.5*
Number of rooms: 25
Official Description (provided by the hotel):
55 acres of lush green spice-plantation with lots of activities for all age groups. You can have the feel of luxury tree houses or cave-room. Unmatchable ambiance and top-notch hospitality . ... more   less 
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Also Known As:
Carmelia Haven Thekkady, Kerala
Carmelia Haven Hotel Thekkady

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