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“Tranquil until midnight”

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Shalimar Spice Garden - An Amritara Private Hideaway
Ranked #10 of 43 Hotels in Thekkady
Certificate of Excellence
London
Level 4 Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Tranquil until midnight”
Reviewed January 19, 2013

On first impression this hotel has the charm you would expect for a hill site retreat, but there are a number of issues which may spoil your stay. These are:
1. While the staff are friendly when we visited they had lost a couple of key employees, this meant prompt service was lacking,
2. Rooms are basic (and don;t have a TV in the room) and can be cold if you are visiting in December, but there is a fan heater in the room but this is not powerful enough to heat the bathroom,
3. If you are a light sleeper then you will be woken up by drumming which starts at 11:00pm and finishes at 1:00am, then singing which starts at 5:00am.
4. Free wifi only works at reception, we tried to get wifi working in the room but gave up and the staff did have the technical knowledge to fix the problem
4. Visiting in super peak season this hotel is very expensive for the facilities it offers, try booking your trip out side of the super peak season.
Besides the friendly staff, evening meal was very tasty, breakfast was OK but could do with more variety.
The hotel could address all the above problems except for drumming and singing as this emanates from the temple which is less than 1km away for the hotel.

Room Tip: Rooms 16 and 17 are the best rooms in the hotel
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  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nahor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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403 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (104)
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English first
Henley On Thames
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed January 18, 2013

My daughter and I stayed for three nights and loved everything!
We received a lovely welcome after a long drive from Kochin and loved our peaceful room. We enjoyed every meal and were attentively looked after by very helpful staff. The pool was lovely and we thought the Ayurvedic treatments were excellent and also very reasonably priced.
We used the hotel driver Joji to take us to the Connemara Tea Plantation and also to some lovely Spice Gardens where we were shown around by a lovely lady called Sheena. Joji also took us to the Peryar Game Reserve and collected us too, he gave us lots of information on the park and Kumily.
We particularly enjoyed the open fire in the lounge on chilly evenings.
Special thanks to Anish in the restaurant, Shirley who arranged our trips and taxi to Alleppey and was always friendly and smiling, also Thomas on the front desk and Mr Jureesh the Manager.
We much enjoyed our stay and would thoroughly recommend this Hotel!

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nins1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gireesh297636, Manager at Shalimar Spice Garden - An Amritara Private Hideaway, responded to this review, February 7, 2013
Dear Guest,

Thank you for taking the time to write a review. It was wonderful having you with us. We are delighted that your stay at Shalimar Spice Garden met your expectations.

We pride ourselves on excellent service and attention to detail and hope to welcome you back in the near future.

Warm Regards

Gireesh
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stroud, England
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 16, 2013

We had just one night here and wished we were staying longer. We had the best room, with its own private garden, surrounded by spice plants and birds. Dancing in the evening was lovely and the food was well prepared and presented. Too far from town to walk out in the evening, but a lovely location deep in the spice gardens.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jegsweb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gireesh297636, Manager at Shalimar Spice Garden - An Amritara Private Hideaway, responded to this review, January 17, 2013
Dear Guest,

Thank you for taking the time to write a review. It was wonderful having you with us. We are delighted that your stay at Shalimar Spice Garden met your expectations.

We pride ourselves on excellent service and attention to detail and hope to welcome you back in the near future.

Warm Regards

Gireesh
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blackburn, England, United Kingdom
Level 6 Contributor
122 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed January 14, 2013

We had a two night stay here in the middle of December 2012. Location and grounds are stunning and the staff are very polite and the service is friendly and attentive. Rooms - we initially paid for an "Elegant" room which is set up above the reception and public area of the hotel. The room was spacious and tastefully decorated but the bathroom really let the room down. It was dated and on one level so completely flooded every time that you had a shower. There was no light over the mirror to so my wife struggled with lady things like hair & make up etc.
Public and restaurant areas and the pool were lovely and made you feel that you were in a lovely tranquil spot. Restaurant - We ate there on the 1st night of our stay. It was very quiet indeed with only another family present. The service was painfully slow and the food very average indeed. I had a chicken curry and had three pieces of chicken that was on the bone and was literally bone with no meat. Not impressed with the food I made a complaint to the waiter.
We were offered an upgrade the day after and moved to the honeymoon cottage. Now this was fantastic.. A lovely room with great decor and an amazing bathroom too. This I would give 5 stars too. Really enjoyed it in here. With regards to other reviews about the chanting.... Yes there is some very early in the morning but you are in India aren't you - get over it.
One word of note - NO alcohol is served at all here but you can bring your own. Great hotel & location but needs more care and attention to detail with rooms and really needs to bring the food and restaurant service up to a better level.

Room Tip: We got upgraded free to the Honeymoon cottage - Very nice !!!
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TheSmashedGourmet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gireesh297636, Manager at Shalimar Spice Garden - An Amritara Private Hideaway, responded to this review, January 16, 2013
Dear Guest, Thank you for taking the time to write a review on Trip Advisor. It was wonderful having you with us. We are delighted that you enjoyed our location, staff and Honemoon Cottage. In the same time, we have noted that you are quiet disappointed with the bath room & some lighting issues in Elegant Room (where you initially stayed). Please note that we couldn’t complete the bathroom up-gradation (mainly glass partition) in some of the Elegant Rooms, because of the high occupancy and the same we are planning to complete before June,2013 (when we have less occupancy). Also we have noted your concern about the chicken curry, but the traditional chicken curries are with bone (Normally we always ask the guest about the preference, bone OR boneless – if that not happened, our sincere apology).


Once again, thank you for your helpful suggestion.

We look forward to welcoming you next time and we assure you the best of service.


Warm Regards

Gireesh | Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong
2 reviews
Reviewed January 7, 2013

Recently stayed in. Very small place and when busy kitchen could not cope. Had a Superior room here. Very small room and bedding and room smelt terribly of mould. Bathroom very old and all on one level with no bath and as the shower had no curtain, the room flooded every time we used it. Setting for Hotel was stunning but we suffered from drumming and chanting from the local temple at 4.30 am every day for a couple of hours. Left very disappointed with our stay. We visited 6 hotels on this trip and this was the worst. Staff were really wonderful and tried very hard to please.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1963london
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gireesh297636, Manager at Shalimar Spice Garden - An Amritara Private Hideaway, responded to this review, January 16, 2013
Dear Guest, Thank you for taking the time to write a review on Trip Advisor. It was wonderful having you with us. First of all, we apologies for the inconvenience caused to you during your stay. We have noted points and we are planning to upgrade the bath room in Elegant Rooms (the standard room, which you stayed)before June 2013 . We already completed the up-gradation in other higher categories, but we couldn’t complete some of the Elegant Rooms, due to the high occupancy. Regarding the sound from the local temple, it is actually the temple festival, which happens only once in a year.

Regards

Gireesh
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norwich
Level 4 Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed January 7, 2013

We cannot praise the staff enough and the personal attention is very important to them. Smiles and spice in abundance.
Shirley made us feel at home and part of the family. We had a personal tour of the gardens with a great explanation of all that grew in such abundance.
We shared New Year's Eve celebrations, complete with a visit from their elephant, tribal dancing and a generous buffet.
We were horrified by the behaviour of a "European" family who insulted the staff and embarrassed us. They may have had a grievance but were very rude and hostile to gentle and generous people.
Hopefully many more people will find peace and tranquility in this lovely corner of S. India.

Room Tip: If you can't manage steps, ask for a room near reception. Not suitable for disabled.
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RuthPearson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gireesh297636, Manager at Shalimar Spice Garden - An Amritara Private Hideaway, responded to this review, January 8, 2013
Dear Guest,

Thank you for taking the time to write a review. It was wonderful having you with us. We are delighted that your stay at Shalimar Spice Garden met your expectations.

We pride ourselves on excellent service and attention to detail and hope to welcome you back in the near future.

Warm Regards

Gireesh
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Level 1 Contributor
4 reviews
Reviewed January 6, 2013

My husband and I recently spent time at the shalimar and can thoroughly recommend it to those seeking a peaceful setting in the spice garden of India. Smiling faces and magnificent foliage surround you with a good size pool, excellent restaurant and individual accommodation. Highest recommendation.

Room Tip: Lots of steps to rooms so if this is a problem make sure you mention it when booking
See more room tips
  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank helena r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gireesh297636, Manager at Shalimar Spice Garden - An Amritara Private Hideaway, responded to this review, January 8, 2013
Dear Guest,

Thank you for taking the time to write a review. It was wonderful having you with us. We are delighted that your stay at Shalimar Spice Garden met your expectations.

We pride ourselves on excellent service and attention to detail and hope to welcome you back in the near future.

Warm Regards

Gireesh
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Shalimar Spice Garden - An Amritara Private Hideaway

Property: Shalimar Spice Garden - An Amritara Private Hideaway
Address: Murikkady | Periyar, Thekkady 685535, India
Location: India > Kerala > Idukki District > Thekkady
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Top resorts Hotel in Thekkady
#4 Family Hotel in Thekkady
#4 Romantic Hotel in Thekkady
#7 Spa Hotel in Thekkady
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Shalimar Spice Garden - An Amritara Private Hideaway 3.5*
Number of rooms: 20
Official Description (provided by the hotel):
The bridge to Shalimar, over a mountain stream meandering through the resort, transcends you to another world, seemingly untouched by man. Shalimar Spice Garden is a celebration of scents and colours. Pepper vines snake through your room balconies, butterflies dance to the sound of silence and orchids smile into your windows every morning. This Sublime Journey through waterfalls, tea estates, spice & vegetable plantations, and Periyar Wildlife Sanctuary only enhances the invitation to live the Shalimar experience. ... more   less 
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Also Known As:
Shalimar Spice Garden Hotel Kumily
Shalimar Spice Garden Thekkady
Shalimar Spice Garden - An Amritara Private Hideaway Thekkady, Kerala

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