We had booking for 1 night 2 rooms for 5 people with 1 extra bad. When we was doing check in hotel people stared argument that only two people can stay in each room or we have to pay extra for a person which we had already paid to our travel agent and they had did all booking for us.
This hotel people made us set in the lobby for half an hour with out giving room, after talking with our travel agent they agree to give us room, this soiled our mood.
Now this is in night when I asked for extra bad they told me we have to pay extra which we had already paid to our travel agent. here once again hotel people wasted our 1 hour that also late night they even did not had any respect for their gust, service was not good at all, staff people had no manners how to talk, nothing was good and this spoiled our trip and every thing was horrible….. My humble request to those who are planning to stay here plz think once you take decision coz u may spoiled your own trip like I did …. One more thing this all was very embracing
- Official Description (provided by the hotel):
- Hotel Sandra Palace, Thekkady is a Business cum Leisure hotel, situated at the entrance of Thekkady. It is a budgeted modern hotel with all the facilities available in it. It is very ideally located near to all shopping centers, market, cultural activity centers, and bus station. ... more less
- Also Known As:
- Hotel Sandra Palace Thekkady, Kerala