Club Mahindra, Thekkady is located in Kuminy, which may be called as Thekkady. This property is within the city limits and not in the Periyar National Park or in the premises of the sanctuary.
The resort stay was a disappointment and definately needs a revamp. I would rate this as one of the bottom performers among the club mahindra properties.
Few Good things of this place are:
- Located close to city, so its very accessible to shops, medicines, hotels and shopping centres
- The resort planning and the way the rooms are buit is quite ok, but maintainance is terrible
- Rooms are spacious
- Swimming pool looks good and clean
Now coming to the long list of improvements (I just cant remember all the pain points, but will try my best to list):
- First is the maintainance, its very bad and need a lot of improvement, the rooms are not properly cleaned, bed and upholstery are very old, the towels given were torn
- Bathroom and its accessories are filthy and dirty, water was leaking from comode (room 803) and never stops leaking inspite of closing the taps, the shower unit is so horrible that it has salt deposits all through it and water does not come, the air vents are filled with dirt and also water flow was not proper
- Only luke warm water comes in the bathroom and not hot. The kitchens does not have geyser, so no hot water there
- House keeping service is snail paced and when they come they dont come with the list of items asked (I asked for spoons, serving bowls, news papers, plates etc), only plates were provided
- Lot of noise in the rooms due to repair work going on
- The quality of Spice Plantation that is arranged by the resort is not of good quality, there are many other good spice garden around Thekkady which the guests can be refered to.
- There are no proper sign-boards to the resort, causes a lot of issues to reach the place
The lighting in the room is very dim, its almost like using bed lamps all the time
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- Also Known As:
- Club Mahindra Tusker Trails Hotel Thekkady
- Club Mahindra Thekkady Kerala