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“A perfect experience.” 5 of 5 bubbles
Review of Hotel Treetop

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Hotel Treetop
Ranked #15 of 41 Hotels in Thekkady
Certificate of Excellence
Portsmouth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“A perfect experience.”
5 of 5 bubbles Reviewed February 23, 2012

Set amongst trees, the cottage was attractive, spotlessly clean and well maintained. The staff were friendly and helpful - nothing was too much trouble. The activities organised by by the manager, Mr Jinto Abraham, made our stay run smoothly without any hassles.
The restaurant menu offered a variety of cuisines to suit all tastes.
Mr Jinto Abraham runs the hotel with great efficiency, and is always on hand to ensure that guests have all they need, offering ideas for trips out, organising transport etc.
The hotel is well located for walks through the village, access to Lake Periyer and the Tiger Sanctuary.

Room Tip: The cottages are quiet and well spaced for privacy. The upper floors have beautiful views into the d...
See more room tips
  • Stayed February 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank clack0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jinto_abraham, General Manager at Hotel Treetop, responded to this review, March 20, 2012
Dear Claco,

Thank you very much for that lovely review. I am overwhelmed to hear that my guidance was of use to you. i have only did my duty. wish to see you again with us soon.

Regards

Jinto Abraham
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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353 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
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English first
Manchester
Level Contributor
97 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed February 9, 2012

Stayed here, great rooms and location. Just outside on the main road there's lots of restaurants and the hotel food is also good.
If you are going to visit the lake, make sure you book at least two days in advance as there are limited places

  • Stayed January 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank LostInSpaceMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jinto_abraham, General Manager at Hotel Treetop, responded to this review, February 22, 2012
Dear Sir

Thanks for your review. Hope to see you again with us soon.

Thanks and regards

Jinto Abraham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurugram (Gurgaon), India
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed January 31, 2012

We were extremely impressed by the hassle free check in, the rooms were prepared and kept ready well in advance. The check-in assistance staff was very courteous and informative. The rooms were nestled in the luxury of natural beauty, there were great varieties of tree with their name tags. Every room had its own hammock, play area and sitting area.. the room decor was impressive, providing extreme comfort. The complimentary breakfast was elaborate and delicious. The remarkable trait of the hotel is its location which is at a walking distance from the main market as well as Periyar Tiger Reserve. It was a great place to stay and we will recommend this to friends and other family members

  • Stayed January 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
8 Thank Rajesh K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jinto_abraham, General Manager at Hotel Treetop, responded to this review, February 22, 2012
Dear Rajesh,
Thanks a lot for that short and sweet review. we are indebted to you for being our ambassador. it was a pleasure hosting you in our property.

Thank you once again

Regards

Jinto Abraham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed January 11, 2012

Located at a height, this hotel boasts of a very good view. Nice bungalows and very good service...room was not spacious though (on the ground floor)...but was very clean...

Room Tip: Rooms on the ground floor were smaller...probably the upper floor ones are great....
See more room tips
  • Stayed January 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank iamketan2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jinto_abraham, General Manager at Hotel Treetop, responded to this review, February 22, 2012
Dear Sir,

Nice to hear that you have enjoyed your stay with us. You are right about the bungalow. The bedrooms are comparatively smaller than the cottages. however the bungalow has got a huge sitting and dining room to compensate the smaller bedrooms. cottages has just one bedroom where as bungalow has got 4 bedrooms.
hope to see you again soon.

Regards

Jinto Abraham
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Navi Mumbai, India
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 bubbles Reviewed January 7, 2012

As per our kerala tour package we arrived from munnar to hotel tree top thekkady. Upon arrival we were warmly greeted by manager at the reception. We were provided welcome drinks which were refreshing & good in taste. After drinks we were directed to our booked cottage.

From exterior the cottages looked like old english styled houses and seemed big and spacious but once inside there was one room, one washroom and opposite the washroom there were cupboards. I won't say the rooms were very big but a moderate one. The cottage had matching curtains and large windows. Each cottage had a private sit out provided with relaxing chairs. Surely the cottage gave us the much privacy feeling when compared to other rooms

The hotel property is well maintained with good landscape. I remember every morning for the three days which we stayed there we used to wake up by the loud noise of different kind of birds. It was refreshing while taking a stroll in the morning through the hotel property.
The property had various kinds of trees and each was named by the tag on it.

There is restaurant which serves good food. I remember one day we had Chinese food while the other day we had ordered chettinad chicken. The chicken was too spicy but very tasty. Overall the food was good. During our stay we had complimentary breakfast on all days. The breakfast had a variety of dishes for the tourists.

The service we got was of top notch, the attendants were polite and prompt. On our 1st marriage anniversary which happened during our stay i just asked the receptionist whether he can arrange a flower bouquet and a cake. He told me that he will try as it was evening already. Once requesting i went to local sightseeing. After my return and unaware of that i ordered flowers and cake. Within 10 mins i got a call from the receptionist that should they bring the cake and flowers at our room.I said which flowers and cake then i realized i had ordered the cake and hurriedly said Yes ! Bring It.The cake and flowers which they delivered was fabulous.The cake was too good evenly decorated and flowers were very fresh.The cake was brought in a covered vessel with knife and candles.I just surprised my wife and she too was very happy.
One more instance when i had some urgent official work and i asked them for using their internet for 1 hour which they instantly provided me the access.

About local sightseeing or trekking in jungles you can very well ask the receptionist. They provide pamphlet for things to do, places to visit in thekkady and even do bookings for safari and trekking.

As the hotel is centrally located there were many handicraft shops and spices shop nearby. Periyar lake is also 10 mins from the hotel.

Do visit
a) Kalaripayettu: An ancient martial arts show every evening for 1 hour
b) Kathakali:
c) Elephant ride and elephant bathing: A very unique experience in bathing elephants with our own hands.
d) Shopping at local spice market: Buy fresh spices which are readily available in packets.
e) Periyar Lake: Awesome 2 hours journey to watch natural wildlife. Take a morning boat which starts at 7am. Carry a good camera with you.

Overall a nice memorable stay in thekkady.

Room Tip: Don't know about the other rooms but definitely cottage is good for stay.
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  • Stayed March 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank sliver18th
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jinto_abraham, General Manager at Hotel Treetop, responded to this review, February 22, 2012
Dear Sir,

This is a heartening review. i have in fact taken a print out and pasted it in our staff notice board. you have specifically mentioned almost all the department. and all of us want to just say thanks a lot and wish to see you soon again.

Thanks & Regards

Jinto Abraham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shah Alam, Malaysia
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed December 28, 2011

Stayed here on 6th and 7th Dec. Really a good place to stay. The rooms are excellent. Very clean and neat. I still can remember the refreshing smell we encountered when we entered the room. The only minus point i can say is the water heater which can be improved. Other than that i think Treetop will always be my recommendation for the surrounding and the comfortable stay.

Room Tip: Try the Briyani at the restaurant. It is full of spices and one of the best we had in Kerala.
See more room tips
  • Stayed December 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Thanish R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jinto_abraham, General Manager at Hotel Treetop, responded to this review, February 22, 2012
Dear Thansir,

Thanks for your review. nice to hear that you had a great time with us. We are indeed working towards the betterment of our hot water system. We will be soon finding out a solution.
Hope to see you again soon.

Thanks and regards,

Jinto Abraham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune, Maharashtra, India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed December 17, 2011

We had booked Treetop as part of a full Kerala package during early December and decided to upgrade our room to a cottage. Even though the room was nice and cozy, the service of the staff was shoddy. 40 minutes.. mind you... is the time they take for room service... be it tea/coffee or full meal. So, if you need some nice little bed tea, make sure you wake up 40 minutes earlier. That too they will charge 25% extra for this great service. Surprising isn't it.

Secondly, there was no hot water in the cold mornings. When we called the housekeep, we were told to take out a couple of buckets of water, after which hot water will start coming in. We drained no less than 6 buckets, before realizing their bluff and had to compromise with cold water.

We had already seen a few reviews on TripAdvisor criticizing the lack of hot water and slow service in the hotel. Regret not paying attention to them before making the bookings. These guys never learn.

  • Stayed December 2011, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Astha5784
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jinto_abraham, General Manager at Hotel Treetop, responded to this review, February 22, 2012
Dear Astha,
my apologies for all the troubles. it is agonizing to hear that you had a miserable experience with us. i am not sure what went wrong with the hot water. we have a huge capacity of hot water. in the mornings, if you are the first person to use hot water it will take a bit longer as the hot water has to come all the way from the tank till your room which is a bit away (approx 200 ft). we are however fixing geysers in the far away rooms to resolve this issue. (2) Room service taking 40 minutes is definitely a ridiculous issue and i have given special directions so that, such events never happen again. the reason why we charge 25% extra is to discourage room service orders as it is extremely difficult to maintain quality of food in a terrain like this. the resort is spread in 3.5 acers so delivering a food hot to the guest who is 200 ft away, in a cold climate is a very tedious task. we however provide hotwater kettle with tea coffee amenities to the room on request.
once again my apologies. hope you will find an admirable situation on your next visit.

Regards

Jinto Abraham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Treetop

Property: Hotel Treetop
Address: Lake Road, Thekkady 685536, India
Location: India > Kerala > Idukki District > Thekkady
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #15 of 41 Hotels in Thekkady
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Treetop 3*
Number of rooms: 24
Official Description (provided by the hotel):
Nestling in the natural beauty of the wilds Hotel Treetop is Thekkady's leading resort on the edge of Periyar Tiger Reserve. The perfect place to explore the magical sensation of the evergreen rain forest that straddles the tiny state of Kerala. The well spaced neatly laid out Gabled cottages and rooms with tiled roofs and un-plastered granite-stone exteriors are reminiscent of the colonial bungalows and blend into the landscaped hinterland harmoniously. The gourmet restaurant is stylishly laid out and spacious. Barbecues and Tandoor in the open alongside the campfire place in winter is another option. ... more   less 
Also Known As:
Hotel Treetop Thekkady, Kerala

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