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“A delightful Kozhikodan experience” 3 of 5 bubbles
Review of Westway Hotel Calicut

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Westway Hotel Calicut
Ranked #12 of 37 Hotels in Kozhikode
Chennai (Madras), India
Level Contributor
108 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
“A delightful Kozhikodan experience”
3 of 5 bubbles Reviewed March 30, 2013

I have been to Hotel Westways multiple times earlier (even in it's former avatar as ITC Fortune). Therefore when I was booked into the hotel for a business trip, I knew what to expect.

However, this time round I was pleasantly surprised by the distinct improvement in the quality of service and the rooms.

Let's go for a detailed analysis:
1. Check-in and Check-out: The experience was smooth and took on average 4 mins. I normally ask the reception to keep my bills ready when ever I check out. Even after this, I see them running around when I get there ready to sprint to the next meeting or to catch a flight. However, at Westway they always prepared the bill on time. This is something I greatly appreciated.

2. Rooms: I always had very clean rooms while at Westway. However, once I did notice thick layers of dust in a room. This was the exception rather than the norm.
I did not however like the cable/set top box service in the rooms.
Sleep quality: I rate this as excellent as the rooms are silent.

3. Service: I liked the service I got at Westway.
Room Service - Was quick and very good
Laundry - I liked that they had my clothes ready for me by 9am inspite of handing them over at 10:30 pm
Travel Desk: They helped out with some commonly known places but were not able to help too much when it came to places and activities that were a bit off the tourist circuit.
Restaurants: Impressive service levels particularly at breakfast

4. Facilities: This is where Westway suffers the most
There is a small swimming pool and a gym but both, I felt, were not that great and just didnt serve the purpose.

5. Food
Hmm...Westway always served me great kerala cuisine. I felt that the vast majority of dishes over there were made true to the original and avoided the "over-spiced" route that other hotels seemed to take. Strongly recommend the Kerala fish curries there. Some desserts - sorry, I didn't make a proper note and so can't name them accurately - were very good. These are continental desserts.

6. Location
A bit difficult to comment about the suitability of the location, however, for those with business in and around the old city area and/or along the road to the west, this is a very good location to be in. Not to mention those who want to go on to Kannur.

I would recommend Westway for those you want a no-nonsense stay in Kozhikode particularly while on business. The great breakfast, silent rooms, excellent room service and smooth checkin & checkout make it a good place to be in.

If Westway improves the pool and the gym I would move the rating up a notch.

  • Stayed September 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank ArunKrishnaPillai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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89 reviews from our community

Traveler rating
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    3
    7
See reviews for
11
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Mumbai, Maharashtra, India
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed March 10, 2013

Not at all value for the tarriff they charge. The food is not good at all. Although breakfast is good. You can order idli/puri-sabzi/dosa+ Juice(Pineapple Juice only)+ tea+ Bread butter. The room is ok. Staff is not at all trained. I would suggest staying at Yuvarani which is only a tad costly but better service

  • Stayed December 2012, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Pranav_Surana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Kozhikode hotels

Syosset, New York
Level Contributor
129 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed March 7, 2013

I stayed here a few days in January 2013. The property is not well maintained and service is below average. Food quality is poor. Event at the discounted rate I felt it was not worth it. Unfortunately our choices are limited in Kozhikode.

  • Stayed January 2013, traveled solo
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank ZachariahN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune
Level Contributor
28 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed February 25, 2013

Stayed here because we had a conference here. This was a fortune property but did not really feel like one. Good for maybe any other chain but not a fortune hotel. The rooms were good, the toiletries decent but a bit old. Food at lunch buffet was fine.

We had a small incident with the staff that spoiled it for all of us. The arrangements for our conference had come short coming which we pointed out. It was delaying the program and after a couple of interactions with a few staffers there, it was apparent there had been some miscommunication. However the way the guy incharge of banquets reacted was utterly unprofessional. Left a bad taste for everyone and things escalated to an extent that people swore not to stay with them anymore.

Apart from this, the stay was overall good

  • Stayed February 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Mehul_Bonde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed February 9, 2013

I travel to Calicut often for my official business and I always prefer to stay in Westway Hotel. Its a decent calm and worth the price hotel. Its in a calm location away from the busy traffic of the city center. I would suggest this hotel for people who travel on business to stay in the hotel.

  • Stayed February 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank PranavB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
taunton
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed January 30, 2013

We have used this hotel three times now it was previously know as hotel fortune
It's a great place to stay quite close to SM street which is a must to visit
The staff are very accommodating and the manager Homey a real dream .
If there is a negative it's the catering staff which are as in 95% of India too easily confused they do try hard, perhaps too hard and don't take offence if you have to tell them twice or more .
The food is exceptional and the rooms of a high standard for India I could not fault the cleanliness of the place (but remember its India)
If you stay tell them PRIDE the British bikers suggested you stay.
I think the proof of the pudding is that we will be back.

  • Stayed February 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank advancedbikerTaunton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kottayam, India
Level Contributor
39 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 bubbles Reviewed January 8, 2013

One of my fav hotels in Kerala.Good place to stay at the price they are offering.Good location with ample parking facility.Food is a bit overpriced though. Would have been better if they offered WIFI free too at the rate.Barring a couple of people,service is excellent too.

  • Stayed January 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank annarocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Westway Hotel Calicut

Property: Westway Hotel Calicut
Address: Kannur Road, Kozhikode 673006, India
Location: India > Kerala > Kozhikode
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Luxury Hotel in Kozhikode
#4 On the Beach Hotel in Kozhikode
#5 Spa Hotel in Kozhikode
Price Range (Based on Average Rates): $
Hotel Class:4 star — Westway Hotel Calicut 4*
Number of rooms: 63
Official Description (provided by the hotel):
Luxury beckons you at Westway Hotel, Calicut. A 3 Star Hotel, conveniently located at the heart of the historical cosmopolitan city Kozhikode, the land of Zamorins in the Malabar region of North Kerala, the Westway Hotel is ideal for both leisure and business travelers. Westway Hotel offers facilities and services perhaps better than that of a 5-star hotel. The Hotel has carved an identity of its own in fine hospitality in Calicut. ... more   less 
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Also Known As:
Westway Hotel Calicut Kozhikode, Kerala, India

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