I stayed here for 01 night (20/21-july'12) in its renovated avatar. It was earlier a part of the Fortune chain (ITC). I stayed in the suite room. The positives ; Room is spacious and was clean.
The negatives : The choice of colours was too bright. It did not have the soothing effect, specially with its crimson red doors. The washrooms were too small and fitted with old fittings. The central air conditioner control was totally outdated. There was no temperature control, only a knob with 3 positions. No napkin was available during breakfast, but was provided on request. the breakfast menu was nothing to talk about. The restaurant ambience and decor was below average.
They have a wi-fi in the room from Tata telecom. I had purchased a wi-fi card. On the 21-July'12, morning, when I tried to use the wi-fi card, it was not working. I informed the reception and they told me that the person will arrive at 8.30 AM and solve the problem. The person arrived at 9.45 AM, and realised that the wi-fi card had a problem. I was given a replacement card but I lost valuable time.
Their was some mistake in the final bill, and it was not an error but looked like a hotel policy. When I requested the Front Office Manager Mr. Unni Menon, sitting hardly 5 metres from the reception area and we both were visible to each other, did not bother to move an inch. I suppsoe Mr. Unni Menon was sitting on a high horse.
Its an ordinary hotel. They are selective in their hospitality, specially the language you speak makes a difference
- Official Description (provided by the hotel):
- Luxury beckons you at Westway Hotel, Calicut. A 4 Star Hotel, conveniently located at the heart of the historical cosmopolitan city Kozhikode, the land of Zamorins in the Malabar region of North Kerala, the Westway Hotel is ideal for both leisure and business travelers. Westway Hotel offers facilities and services perhaps better than that of a 5-star hotel. The Hotel has carved an identity of its own in fine hospitality in Calicut. ... more less
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- Also Known As:
- Westway Hotel Calicut Kozhikode, Kerala, India