Bar none, the worst service - uncommunicative, inattentive, disrespectful and the second floor room with glassed in balcony room was tired, and dirty. The front desk staff at check in was more interested in interacting with the young men milling about than checking in overnight guests or returning passports. Another 'staff member' spent his time trying to get us to the bar in inappropriate ways. Mosquito net was not tucked in so all of the mosquitos from under the bed were inside the net. A/C was broken with room temperature at 98 degrees F. No recourse. Directions given to get to a guide book recommended restaurant were inaccurate. Ultimately, but only after most unpleasant interactions, were we transferred to another hotel where the staff were impeccable in their care of us. We travel frequently and have never had this level of dissatisfaction with accommodations. Avoid at all costs.
- Official Description (provided by the hotel):
- Built in 1890 to house the Malabar English Club,and changed hands as a hotel in early 40's. ... more less
- Also Known As:
- Beach Hotel Kozhikode, Kerala, India