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Reviewed September 4, 2017 via mobile

The ambience and rooftop pool is amazing. And the rooms were clean and well kept.

The staff was very friendly and helpful during out stay.

Would defenitely recommend the place to others and would love to come back here the next time I'm in town.

Stayed: August 2017, traveled with friends
3  Thank Nivedita M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CHRYS O BERYL H, Guest Relations Manager at Chrysoberyl, responded to this reviewResponded September 7, 2017

we really appreciate your comments regarding our hospitality and upgrades to the property
our staff members take their roles in our industry very serious and try,everyday to provide that quality guest service ,that our guest expect.

Thank you again,and look forward to seeing you on your next trip......

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 2, 2017 via mobile

Great food, clean rooms , really good service indeed.

It has got great ambience and a rooftop pool.

The staff are friendly. Will definitely suggest it to others and I'm looking forward to visit again.

Stayed: August 2017, traveled with friends
1  Thank Alfred G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CHRYS O BERYL H, Guest Relations Manager at Chrysoberyl, responded to this reviewResponded September 7, 2017

Thank you taking time to write your review of our property,your comments are very much valued.

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Reviewed September 2, 2017 via mobile

The best hotel in kottayam town, good food and lovely rooms! The pool at the roof top is amazing with a lovely view.

With regards to location, it's in the heart of the city and close to all major shopping areas and transport links.

Stayed: September 2017, traveled with family
1  Thank Smijoe J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CHRYS O BERYL H, Guest Relations Manager at Chrysoberyl, responded to this reviewResponded September 7, 2017

That i agree with you.we hope to have a another opportunity to serve you in the future.

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Reviewed August 24, 2017 via mobile

The best food available in Kottayam and a perfect ambience.The rooms were very clean and tidy.Staff were also very supportive and friendly. They have a pool on the rooftop which is maintained perfectly. I'm looking forward to visit their again

Stayed: August 2017, traveled with family
Thank heartian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CHRYS O BERYL H, Guest Relations Manager at Chrysoberyl, responded to this reviewResponded September 7, 2017

we look forward to another opportunity to host you at our hotel,thank you for your positive comments.!

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Reviewed August 15, 2017 via mobile

Staff are not friendly. Basic amenities were not provided like tissues,laundry bag,
adequate towels etc.
Receptionist should be pleasant and friendly.
Housekeeping need more attention to the customers requests. Requested for a cleanup but never turned up.

Stayed: August 2017, traveled with family
Thank Kurian T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CHRYS O BERYL H, Guest Relations Manager at Chrysoberyl, responded to this reviewResponded September 7, 2017

i would like to personally apologize for the problems experienced during your stay with us.
we will look into each issue that you have noted ,in an attempt to correct and improve our hotel policies.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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