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3 - 8 of 34 reviews
Reviewed August 2, 2016

Very bad experience for me and my family. Very rude and arrogant people, no hospitality. Just like a Hell, not a Hotel. Restaurant service pathetic. They won't mind us and do not care. So overall very bad service.

  • Stayed: July 2016, traveled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank pgs_cochin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2016

It was our last stop in Kerala, stayed here only for 1 night. No room service, no staff, there is no proper maintenance of the hotel rooms and most horrible thing is the reception, just 1 or 2 staff with no smile and no welcome gestures, horrible.
Old Ac's in all the rooms making noise.
Hotel serves free buffet breakfast, with no options left, for so called buffet breakfast, only onething was good is some fruits thats it . I dont refer any family or couple booking here. Had a terrible experience
Only thing is good is the location, everything is closer lulu mall, some resturants and local transport .
Would suggest them to improve and catch up with some latest trends and some guest relation manners and etiquette.

  • Stayed: June 2016, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank doro990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2016

The rooms are average and the service personal will not attend when needed, there is no proper maintenance of the hotel rooms and most horrible thing is the reception and billing desk, they dont resolve the problems when reported and restaurant attached to the hotel is average and they take more time to deliver even for 1 person.

Room Tip: Best Hotel for limited days stay and also its nearer to INTL AIRPORT and RAILWAY STATION
  • Stayed: July 2015, traveled on business
    • Location
    • Sleep Quality
    • Service
Thank KalyanSamrajyam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 13, 2016 via mobile

Stayed here for a business trip for 2 days . Since i booked through make my trip i got the hotel for a good price . The food is okay . The buffer breakfast has adequate spread considering the price you pay . Mostly the items are south indian . There where 2 south indian dishes daily. And conti too. Room service is okay . You get 24 hours hot water. When ever you open the tap hot water was available. There is a beer and wine both outside in a graden and an indoor A/c one . This hotel is a good option for budget business travel . I would not recommend it for a family or a leisure trip . I would give 8 on 10 considering all the price i payed

Stayed: March 2016, traveled on business
1  Thank alanmundackal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2016

Stayed here during business trip to Cochin. Initially was little worrying as it is next to High way road. But its 100m inside a garden, pollution free and no traces of any sound pollution. Room is spacious and clean, actually better than expected. For people who visit CSEZ from Bangalore, this is best place to stay. Its a two floor building and do not have any lift.. Restaurant food was good too.

Room Tip: no lift, rest everything is best
  • Stayed: February 2016, traveled on business
    • Cleanliness
    • Service
1  Thank MohammmadRafi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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