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“very nice hotel, but major problem with stinging ants in room”

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Eighth Bastion Hotel
Ranked #6 of 210 Hotels in Kochi (Cochin)
Certificate of Excellence
Bethlehem, Pennsylvania
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“very nice hotel, but major problem with stinging ants in room”
Reviewed January 23, 2014

we were enchanted with the hotel. Our room was spacious and bathroom luxurious. Meals were exceptional and staff was well trained and helpful. HOWEVER! I was attacked by small stinging ants in our room. I asked the staff to thoroughly clean our room, change all bedding and remove an infested chair. It didn't work. The bed was still crawling with them. I was constantly pulling ants off of me and occasionally they would sting me. One stung me twice next to my right eye. At the airport and on the plane to our next destination of Udaipur, I pulled off over twelve ants from my neck and arms. I don't have a phobia about bugs, but this was RIDICULOUS!

Room Tip: check out room for bugs before you accept.
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
10 Thank holly s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
johnypeter, General Manager at Eighth Bastion Hotel, responded to this review, January 26, 2014
Dear Ma’am,

We are sorry for the inconvenience caused during your stay at our hotel. I looked into the matter and our housekeeping staff reports that there was a piece of chocolate in between the cushion which attracted ants into the room and on the bed. Though the room was cleaned, elimination of the ants required a thorough pest control, and hence had offered to change your room. This offer was declined by your partner as you probably preferred not to change rooms.

It is unfortunate that your stay was not as comfortable as we would have liked it to be, and we assure you a very comfortable stay on your next visit.

Thank you for your valuable feedback.



Johnny Peter

General Manager

Eighth Bastion, A CGH Earth Experience
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351 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (72)
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English first
London, United Kingdom
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 20, 2014 via mobile

We stayed for two nights and it was good. The room was well furnished with the most comfortable beds of our whole trip...and the bathroom was the biggest and most luxurious I have seen. Very nice.
Breakfast was on the terrace, with choices from the buffet inside, and you can order a cooked breakfast too. The staff were attentive. There is still no alcohol licence. We ate out as the hotel is very well placed for restaurants and the Chinese fishing nets etc. An enjoyable stay.

Stayed January 2014, traveled as a couple
Helpful?
Thank BigTrip2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
johnypeter, General Manager at Eighth Bastion Hotel, responded to this review, January 23, 2014
Dear Guest, We are pleased to read about your nice experience at Eighth Bastion. Thank you for your appreciation about the stay, food and service.

We will shortly be receiving the government approval for the alcohol license.
Thank you

Regards,
Johny Peter
General Manager
Eighth Bastion, A CGH Earth Experience
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Level 4 Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed January 19, 2014 via mobile

Eight Bastion is a lovely stylish, smart hotel in a great location in Fort Cochin. The room we had #202 was great, really big with balcony, huge bathroom with rain shower and sunken bath and THE most comfortable bed ever! The breakfast was fabulous and so was the service right from check in to check out. The central courtyard area was lovely to sit in and it has a small pool, although it is in very close proximity to people dining, which to be honest, put me off using it, but I saw other people doing so. Overall, highly recommended.

Stayed January 2014
Helpful?
Thank Battyemon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth
Level 4 Contributor
38 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed January 18, 2014

An attractive hotel with friendly, welcoming staff. Our room, on the 2nd floor and facing the courtyard, was well proportioned and the bathroom spacious and attractive. The lovely soft bed was definitely the most comfortable of our 2 week trip. The courtyard is a pleasant place to enjoy a delicious dinner chosen from the restaurant's small but interesting menu (no alcohol available, though). The standard of service in the hotel can't be faulted. Eighth Bastion is surrounded by quiet streets with little traffic and it's an easy stroll to nearby cafes such as the delightful Kashi Art Café.

Room Tip: Ask for a room away from the laundry!
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  • Stayed November 2013, traveled as a couple
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Helpful?
Thank veedee57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, New Zealand
Level 4 Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 15, 2014

Located in a quieter area of Fort Cochin, just set back from the waterfront, with good balconies. Some rooms face the water but the breeze is welcome at all times in humid Cochin! The breakfast is extensive , so fresh and with some local dishes also. The best cooked poached eggs I have ever had in India. The bathrooms are outstanding, large comfortable beds, a writing desk, fridge, tea and coffee making with attentive housekeeping staff to replenish as needed. The pool has very soft water, a very relaxing spot to read and unwind.

Room Tip: Top floor rooms have the most breeze and room 303 has a wonderful view
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  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nzgal61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 10, 2014

Eighth Bastion is a new small boutique hotel in Cochin. Visually, it's extremely appealing with a white, solid, Dutch architectural feel complimented by old Dutch framed maps on the walls which references the Dutch heritage of Cochin. The rooms are centred around a gorgeous open courtyard with pool area which leads into the restaurant. Meals can be eaten inside or out in the courtyard. The restaurant, East Indies deserves a special mention. The food is sophisticated and delicious and great value. The rooms also reference the Dutch theme and are spacious, extremely comfortable, clean and well appointed. The bathrooms are large and very cleverly designed.

All in all, highly recommended as an accommodation option in this fascinating town. We travelled with our two young teens who also loved it.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Larasley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
johnypeter, General Manager at Eighth Bastion Hotel, responded to this review, January 23, 2014
Dear Guest,

Thank you very much for your nice comments on the hotel. We are most thankful for the valuable feedback on your 'Dutch Architectural feel'. It is indeed a team effort at Eighth Bastion with an unwavering goal towards guest satisfaction, which constantly motivates us to do better service always.

Regards,
Johny peter
General Manager
Eighth Bastion Hotel A CGHEARTH Experience.
Report response as inappropriate
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Level 4 Contributor
47 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed January 9, 2014 via mobile

Reasonably priced boutique in good location, very comfy bed with soft pillows (something that isn't the same across the CGH group hotels!) as well as lovely food and great service!
Yes they don't serve alcohol but pop over the road, literally, to Malabar House for a few beers or bottle of wine where they also serve lovely food.
We would stay again if back in the area!!

Stayed January 2014, traveled as a couple
Helpful?
Thank 1Bramble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Eighth Bastion Hotel

Property: Eighth Bastion Hotel
Address: 259 Princess Street | Fort Cochin, Kochi (Cochin) 682001, India
Location: India > Kerala > Kochi (Cochin)
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Kochi (Cochin)
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Eighth Bastion Hotel 3.5*
Number of rooms: 19
Official Description (provided by the hotel):
Eighth Bastion is a brand new luxury boutique hotel managed by the CGH Earth Group in Fort Cochin, Kerala. The hotel has 19 comfortable rooms all designed in a Dutch Nautical theme including replicas of ancient Dutch war Boats and Canons. The restaurant is creole fusion with local flavors. The hotel also has a swimming pool, bar and a tea lounge. ... more   less 
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Also Known As:
Eighth Bastion Hotel Kochi (Cochin), India - Kerala

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