Stayed at the Trident, Kochi last week. Great location, calm & peaceful area, historic
Hotel looks pleasant enough, almost like a resort. .
But, the hotel lacks basics- just one restaurant, and a little bar. Did not check out the Ayurvedic Spa.
People were polite but not warm.
Lacking any atmosphere or warm ambience. OK as a place to crash.
Had to check out at 7 to catch flight, so checked about restaurant timing, was told it starts at 6 30. Of there at 6 45, nobody there. And, no food at all. Went & complained at front desk, was promised action, but nothing happened .At 7 went in, saw some fruit juice and bread, grabbed it. a passing room service guy was good enough to give one tea.
Try to go to the room, corridors were pitch dark- lights switched off. Staff cold not care less.
In a city where people fall all over themselves to pamper the tourist, this was a disappointment.
Not that it lacked any amenities or cleanliness, but lacked soul.
Plenty of choices nearby, particularly with great food.
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- Also Known As:
- Trident, Cochin Hotel Kochi (Cochin)
- Trident, Cochin Kochi (Cochin), India - Kerala
- Hilton Kochi
- Kochi Hilton