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“Pleasant experience”
Review of Trident, Cochin

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Trident, Cochin
Ranked #18 of 210 Hotels in Kochi (Cochin)
Certificate of Excellence
Singapore, Singapore
Level 3 Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Pleasant experience”
Reviewed February 13, 2013

We recently had a visit to Kochi and Munnar.The stay in trident was very good.The staff was extremely cordial and helpful.The location is also very good.The sight seeing in kochi is also good .Our vacation car rental was hired from Kochiholidays.com.And the driver Mr.Krishnakumar did an excellent job.We highly recommend him.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jyoti_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tridentcochin-kochi, General Manager at Trident, Cochin, responded to this review, February 15, 2013
Dear Guest,

Greetings from Trident, Cochin!

Thank you for sparing time and posting your review of our hotel on Trip Advisor.

We do appreciate hearing from our guest, as their comments are vital for us to continue in improving our services. I am happy to note that the services rendered by my team were to your satisfaction.

It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service.

My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times

Warm Regards

Amit Saincher
General Manager
email : amit.saincher@tridenthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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833 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (197)
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Kent
Level 4 Contributor
47 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed February 13, 2013

Good hotel but location not ideal as previous reviews. Has a small gym which nobody else used during our stay. All staff very good. Best way to get to Fort Kochi is catch the local ferry from the boat jetty which is about 3 mins by auto rickshaw, the reception have ferry times. Ferry only costs 2 rupees each way & runs till about 7.30pm.

Room Tip: Heard of problems with a ground floor room. Ours on first floor 219 was fine.
See more room tips
  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Crispybacon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tridentcochin-kochi, General Manager at Trident, Cochin, responded to this review, February 15, 2013
Dear Guest,

Greetings from Trident, Cochin!

Thank you for sparing time and posting your review of our hotel on Trip Advisor.

We do appreciate hearing from our guest, as their comments are vital for us to continue in improving our services. I am happy to note that the services rendered by my team were to your satisfaction.

It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service.

My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times

Warm Regards

Amit Saincher
General Manager
email : amit.saincher@tridenthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Level 5 Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed February 11, 2013

A Hotel whose main attribute is the exceptional friendliness and helpfulness of the staff. The pool is very good, clean and well serviced by the staff. The meals were very good including a non-Indian option. It is situated on a different island to the main tourist attractions like Fort Kochi etc.

Room Tip: Some rooms are very far back from the elevators.
See more room tips
  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tridentcochin-kochi, General Manager at Trident, Cochin, responded to this review, February 15, 2013
Dear Guest,

Greetings from Trident, Cochin!

Thank you for sparing time and posting your review of our hotel on Trip Advisor.

We do appreciate hearing from our guest, as their comments are vital for us to continue in improving our services. I am happy to note that the services rendered by my team were to your satisfaction.

It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service.

My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times

Warm Regards

Amit Saincher
General Manager
email : amit.saincher@tridenthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 10, 2013 via mobile

Its a very nice hotel. Very calm and relaxing environment. Staff is very friendly and efficient. Both of its restaurant are very good. Food is excellent. Both seafood and continental. Special thanks to our waiter Mr. Charles at travancore restaurant, we had a best time. Seats besides pool are best.

A really nice place to relax.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank doondoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tridentcochin-kochi, General Manager at Trident, Cochin, responded to this review, February 15, 2013
Dear Guest,

Greetings from Trident, Cochin!

Thank you for sparing time and posting your review of our hotel on Trip Advisor.

We do appreciate hearing from our guest, as their comments are vital for us to continue in improving our services. I am happy to note that the services rendered by my team were to your satisfaction.

It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service.

My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times

Warm Regards

Amit Saincher
General Manager
email : amit.saincher@tridenthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
71 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed February 8, 2013

We stayed here for three nights as our first stop on our trip around Kerala. On arrival we were greeted and check in was smooth. Our room on the third floor was clean and comfortable, with good A/C. The furniture and carpet were worn but functional. The room overlooked the pool area but did not have a balcony. The only real problem we had was that the hotel is on Willingdon Island, not Fort Cochin, so transport was needed to get into the old town. The island itself is very quiet with little to do or see. The hotel were not able to provide transport on the one evening we requested. However we did take a nearby rickshaw from the taxi stand up the stand to the ferry terminal and got a boat across, and took a taxi back later that night.
The pool and spa were clean and well maintained, although there were too few loungers by the pool. We ate dinner by the pool on one night which was good but expensive. Breakfast was good, although the same every morning. The staff were generally attentive and very pleasant. In short, it was a comfortable stay at a reasonable 4 star hotel, that is some distance from Fort Cochin.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Europamonkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tridentcochin-kochi, General Manager at Trident, Cochin, responded to this review, February 15, 2013
Dear Guest,

Greetings from Trident, Cochin!

Thank you for sparing time and posting your review of our hotel on Trip Advisor.

We do appreciate hearing from our guest, as their comments are vital for us to continue in improving our services. I am happy to note that the services rendered by my team were to your satisfaction.

It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service.

My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times

Warm Regards

Amit Saincher
General Manager
email : amit.saincher@tridenthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level 6 Contributor
112 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed February 2, 2013

Old property - The dull yellow lights and decor gives a Gloomy feeling , rooms are small but clean ...food served in their restaurant Travancore was monotonous though the serving staff was always eager to help and at your service
Market and commercial places quite far from this property
overall not a trident experience

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CorporateSud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tridentcochin-kochi, General Manager at Trident, Cochin, responded to this review, February 15, 2013
Dear Guest,

Greetings from Trident, Cochin!

Thank you for sparing time and posting your review of our hotel on Trip Advisor.

We do appreciate hearing from our guest, as their comments are vital for us to continue in improving our services. I am happy to note that the services rendered by my team were to your satisfaction.

I have noted your feedback on the decor and the lighting in the room. I have conveyed the same to our design and development team. I have also noted your feedback on the food being the same. I have urged my Chef to look in to this and ensure that there is variety in the menus and buffet.

I do agree that the hotel is not centrally located but we the advantage of being equidistant from both Fort Cochin which is the major sightseeing area and Ernakulam which the commercial district.

It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service.

My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times

Warm Regards

Amit Saincher
General Manager
email : amit.saincher@tridenthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norwich
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 30, 2013

Enjoyed my stay at the Trident. Food was of high quality and staff were very attentive. Rooms were comfortable. Pool area was also nice and relaxing.Hotel was in a decent location. Would recommend this hotel.

Room Tip: All rooms to my knowledge seem very similar in quality.
See more room tips
  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vietnik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tridentcochin-kochi, General Manager at Trident, Cochin, responded to this review, February 1, 2013
Dear Guest,

Greetings from Trident, Cochin!

Thank you for sparing time and posting your review of our hotel on Trip Advisor.

We do appreciate hearing from our guest, as their comments are vital for us to continue in improving our services. I am happy to note that the services rendered by my team were to your satisfaction.

It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service.

My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times

Warm Regards,

Amit Saincher
General Manager

email: amit.saincher@tridenthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Trident, Cochin

Property: Trident, Cochin
Address: Bristow Road | Willingdon Island, Ernakulam, Kochi (Cochin) 682003, India
Phone Number:
Location: India > Kerala > Kochi (Cochin)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Kochi (Cochin)
#8 Family Hotel in Kochi (Cochin)
#8 Luxury Hotel in Kochi (Cochin)
#9 Business Hotel in Kochi (Cochin)
#24 Romantic Hotel in Kochi (Cochin)
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Trident, Cochin 4.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Trident, Cochin Hotel Kochi (Cochin)
Trident, Cochin Kochi (Cochin), India - Kerala
Hilton Kochi
Kochi Hilton

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