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Emarald Hotel Cochin
Ranked #132 of 210 Hotels in Kochi (Cochin)
Tel Aviv, Israel
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Think before you book here.”
Reviewed January 28, 2013

A run down hotel which requires ALOT of renovation. Furnishings looked like it came from the dump. Cleanliness was way below expectations, yes , even for this region. Sheets and towels had stains. Room had the " wonderful" smell of prior occupants love of tobacco.

Staff was acceptable and friendly. Breakfast was good. Roommate thought the entire hotel smelled of curry...which to me was a plus compared to smoke.

  • Stayed January 2013, traveled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lisa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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134 reviews from our community

Traveler rating
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    21
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • Any
English first
Philadelphia, PA
Level 6 Contributor
102 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed January 19, 2013

It is a nice hotel with very good size rooms. They have WiFi in room and overall the hotel is international standard. The staff is seems to be amateurs. The restaurant is food is good. Breakfast was excellent. This hotel is in a odd location (in a completely residential area). It was originally meant to be an apartment complex but was changed to a hotel later.

Room Tip: Get rooms at the higher level as there may be bugs at lower levels.
See more room tips
  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Flyingchariot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cochin, Kerala, India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 29, 2012

We had asked someone else to make the booking which was the first mistake because I never read the other reviews.I endorse the other negative reviews 100%.The list starts with:
1.The lift was dirty and scratched,the dark corridors and lobby of elevators on at least 2 floors had dirty looking matresses strewn around making it look like a storage area.
2.Despite availability of plenty of other rooms, we were shown into a bad one with crumbling false ceiling right above the bed.We demanded to be shown other rooms(I could not leave at 11:00 pm with two children,one of them an infant in search of other places in the city).
3.Room service was bad-on first night itself ,it took them 45 mts to bring an extra bed.The bell boy who brought it attended 2 phone calls on his mobile.We told him to leave and attend his call and that we would make the bed ourselves.The pillow cover he brought in was crumpled and rough.
3.The stay was for 2 days and:
The room was not cleaned,the bed was not made,the bathrooms were not cleaned,the complimentary coffee/tea(exactly 2 pkts each of coffee and tea with 2pkts of milkpowder)were not replaced,neither were the bottles of water)When we asked for the bottles of water to be replenished at reception,they asked usto call room service on 333 and 333 told us to call 222 and 222 asked us to call yet another number whereupon we decided to give up on this.
4.The staff is untrained for hotel service and whoever has given a star rating for this hotel is totally off the mark.
5.If you want to reach the main road (u need to buy water remember) it is a long walk on a narrow residential road(a minimum of 400 mtrs)and there are no taxis or autos right outside the hotel because it is off the public road.
The list goes on and on...........and i write this as I am still in the hotel waiting to check out....

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank unhappyguest876
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Kochi (Cochin) hotels

Mumbai, Maharashtra, India
Level 5 Contributor
74 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed December 25, 2012

This Hotel is approx 35km (45-60 mins approx) from the airport. I suggest you to take a pre-paid taxi from the Kochi airport. Very close from Vytalla Junction. The approach road to the hotel is very narrow.

Prepaid Cab charges: Non-AC is Rs. 570 & AC is Rs. 670 (as on Dec’12)

This hotel is a good value for money. The delux rooms are huge. It has a big living room, bedroom with balcony, large bathroom with latest fittings (no bath tub). On an average you can get 25% discount on the room during non-peak season. Breakfast is inclusive in the room package.

Food & Dining: The Food is okay, but service is excellent. For buffet Lunch or Dinner it will cost approx Rs. 300 and Buffet breakfast will be Rs. 200 (as on Dec’12).

This hotel is based in Vytalla, hence it is not in the centre of Kochi city. It is in centre of commercial hub. Also, the MG road is very near from this place.

The hotel staff is very well trained and responsive. Good room service, Good Rooms, Great deal !!

Room Tip: Deluxe rooms are very large and comfortable
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  • Stayed December 2012, traveled on business
    • Value
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Helpful?
2 Thank Sopan U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mandi, India
1 review
Reviewed December 11, 2012

We had a chance to stay at this property during our recent visit to kerela. The location of the hotel disappointed us as a narrow lane took us to the hotel but after a few meters we saw a tall building. The overall experience of the hotel was fine but the services were too slow. The bedsheet in my room was badly wrinkled. When i asked the housekeeping people no one came for over half an hour and finally when i peeped outside my room I saw a housekeeping staff coming out of adjoining room and called him inside.He gave a simple reply that it is a fresh sheet and cannot be changed as they come like this straight from the laundry???????. They have a small dining area with poor lighting arrangement but thankfully the food served was nice and eatable. The other thing which annoyed us was that we called a porter during checkout @ sharp 10.00 but no one came till 10.15....then we came down and again requested the reception staff for the same. No one bothered to bring it down till 10.30 then to our surprise the reception staff finally brought it down themselves when we banged them thrice. It was really surprising. Anyhow the best part was the shower which we really enjoyed in the hotel. The room was above three star standard. No arguments for that also. But needs lot of improvement in several aspects.

  • Stayed November 2012, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank MunishSood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 3 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 6, 2012

I had just visited hotel few weeks ago, we were 4 couples with 2kids, Nice rooms absolutely no problems with the room service. The staff was good and helpful to show the direction to visit places nearby. We had pre-booked four deluxe rooms, but due to some reason on a good note 2 of us were upgraded to superior category. Right from rooms to toilets, A/C, other stuff were fine, I found hotel neat and clean, breakfast was good. The view from the hotel also was good. Its just difficult to find the hotel once you are out to the main street due to the location. I would recommend this hotel if you are looking for Best and Budgeted.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ritesh V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 4, 2012

Rooms were not appointed properly, corridors appeared very dark. Later on we were told by locals that the property was originally constructed for Apartment and later on converted to Hotel.

The first impression when we got checked in, was dusty floors, which left my husbands socks dirty at its base. rooms were stinking (Possible pesticide). Doors which open towards the balcony got no bolt and it was very noisy during its operation. CR flush was not working properly and breakfast they served were so lousy and do not worth paying for.

Crews were inspired by snails as the orders got delayed without proper communication and the A/C was leaking and it was like drizzling.

To sum up.. my husband got pissed of as the toilet seat was not placed properly and the flush was not working as it should be.

A very average hotel at a very cheap room rate and very poor service. Rest is up to u guys.

CIAO

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rizana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Emarald Hotel Cochin

Property: Emarald Hotel Cochin
Address: Major Road Vyttila Near Welcare Hospital | Vyttila, Kochi (Cochin) 682019, India (Formerly Pride Biznotel Emarald)
Location: India > Kerala > Kochi (Cochin)
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#15 Business Hotel in Kochi (Cochin)
#46 Spa Hotel in Kochi (Cochin)
Price Range (Based on Average Rates): $
Hotel Class:3 star — Emarald Hotel Cochin 3*
Number of rooms: 99
Official Description (provided by the hotel):
Business Class Emarald Hotel in Cochin is centrally located at the Business district of the city, which is easily accessible from all other important places. The hotel offers quality facilities for astute business travelers and leisure travelers. ... more   less 
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Also Known As:
Emarald Hotel Cochin Kochi (Cochin), India - Kerala

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