An investor meet forced me to choose the Park Residency while in Kochi.
The Check-in process itself was a big let down as the receptionist seemed more interested in checking out a girl in the lobby than checking me in! Regardless of the location or star rating, I expect professional behaviour at hotels - this was definitely not appreciated.
The room was decent. I was given a larger room but somehow I felt that it was originally planned as something else and then re-done to become a hotel. In spite of LCDs in each room, sub optimal placement made it cumbersome to watch programs.
The bath room seemed like an after-thought! The decor, the styling etc. changes dramatically!
I had a few issues with the shower. While the bath room was clean it looked different and out-of-place.
The view was good. I recommend rooms looking out to the east.
Room service was decent but the food was not that great. In fact, considering the prices, they needed to improve quite a lot.
Breakfast was complementary. However, the restaurant was a let down. It seemed like a small section of a large conference room that had a few items on the table. While the restaurant staff was attentive and responded fast, the quality of food was not up to the mark. I finished my meal abruptly and left.
Check-out was faster than Check-in but I had to re-confirm all aspects of the booking once again.
Overall I rate this hotel at 2/5. They need to work on the Check-in process, quality of the food and room decor. In fact, a quick re-arrangement of furniture in the rooms itself will help quite a bit. I don't mind staying here again but only if they have better food and re-arrange their rooms!
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- Also Known As:
- Park Residency Kochi (Cochin), India - Kerala