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“All show and no-go”
2 of 5 bubbles Review of Park Residency

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Park Residency
Ranked #131 of 201 Hotels in Kochi (Cochin)
Chennai (Madras), India
Level Contributor
108 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
“All show and no-go”
2 of 5 bubbles Reviewed November 6, 2012

An investor meet forced me to choose the Park Residency while in Kochi.

The Check-in process itself was a big let down as the receptionist seemed more interested in checking out a girl in the lobby than checking me in! Regardless of the location or star rating, I expect professional behaviour at hotels - this was definitely not appreciated.

The room was decent. I was given a larger room but somehow I felt that it was originally planned as something else and then re-done to become a hotel. In spite of LCDs in each room, sub optimal placement made it cumbersome to watch programs.

The bath room seemed like an after-thought! The decor, the styling etc. changes dramatically!
I had a few issues with the shower. While the bath room was clean it looked different and out-of-place.

The view was good. I recommend rooms looking out to the east.

Room service was decent but the food was not that great. In fact, considering the prices, they needed to improve quite a lot.

Breakfast was complementary. However, the restaurant was a let down. It seemed like a small section of a large conference room that had a few items on the table. While the restaurant staff was attentive and responded fast, the quality of food was not up to the mark. I finished my meal abruptly and left.

Check-out was faster than Check-in but I had to re-confirm all aspects of the booking once again.

Overall I rate this hotel at 2/5. They need to work on the Check-in process, quality of the food and room decor. In fact, a quick re-arrangement of furniture in the rooms itself will help quite a bit. I don't mind staying here again but only if they have better food and re-arrange their rooms!

Room Tip: Rooms facing the east - on higher floors - offer excellent views of the highway, mountains and of s...
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ArunKrishnaPillai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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82 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
  • Any
English first
Pune
Level Contributor
28 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 bubbles Reviewed September 19, 2012

I stayed in this hotel for 3 days to conduct a seminar. The room was decent; nothing too great or too bad about it.. It was comfortable, spacious and clean by average standards. One of the restaurant was being renovated that time so there was quite a rush for lunch in the restaurant on the 1st floor. But thankfully, there was no unpleasant experience here. The food was good and the Room Service guys were very co-operative in suggesting good eatables. Overall loved the food!!

Banquets and restaurant arrangements for us were looked at by the same manager and staff and they were very warm and helpful. All in all, despite an average setup, the experience was a good one due to the warm attitude of the staff.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mehul_Bonde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, Dubai, United Arab Emirates
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed July 9, 2012

This hotel has a good restaurant at the top floor, which gives a good view of the city around. The ambiance is also appreciable. Only bad thing about the restaurant is that they served very few beverages as compared to what they offered in their menu card.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Rajeev535
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
143 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 bubbles Reviewed July 5, 2012

I read a lot of negative reviews about this place and was a little skeptical whether to take it or not. Unfortunately this was close to my friends office. In fact when I went to their website to check the availability, no matter what date you choose you get a dialog box that says, "Hell". I was completely stunned.

The hotel did not have a lot of crowd on the day I went so it was very quiet and peaceful. I got a nice room in the 2nd floor, good verandah to sit and chat with your friends. *Both the chairs outside were weak so be a little careful. It can also be a little wet as it rains a lot in Kerala. I did get a special rate because of my friend who stays there.

Breakfast was good. Spread looks small but the number of varieties is pretty adequate. Taste is also good. However, I wouldn't suggest the coffee. It definitely was not great.

They have 2 restaurants for dinner. One is a buffet and the other a-la-carte. I tried the latter and it was good too.

  • Stayed June 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jayakumarr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chennai
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed June 1, 2012

We stayed in the hotel for 5 days. The suite was nice and had a pool view....
The staff as friendly and helpful but house keeping needs improving..had to call them 10 times for the smallest of requirements. The bathroom needs to have soap dish for the washbasin and also a hand towel holder....
the breakfast and food on the whole on average but the fish in mayo and the Kerala food were good.
The first night that we stayed there was in suite 402 i think and the mattress was hard so we told them and they moved us to room 502 i think for the remaining days.
Nothing much to do around the hotel as it's near the SEZs but small shops that provide basic needs are at walking distance and yeah so is a MORE store but in very bad shape!!!

Room Tip: Pool view Suite has a nice feel....
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  • Stayed May 2012, traveled with family
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank prernarula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tirunelveli, India
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed December 30, 2011

The hotel gave us a terrible experience.If you look out for value for money never even step into this hotel. we had a booking for the arrival date. we arrived at around 7.30 am and when checked out we were told that we have to pay the entire previous day amount because they have held the room from previous day. ironically the whole hotel was empty since our friends were staying there from previous day. they should have charged us half the rent or a consolidated amount but they charged us full amount plus even the extra person charge for two rooms which amounted to Rs.13000. also they said that since we were cutting short the trip for one day we have to pay for the remaining day also though we weren't staying. even after repeated pleading and confrontation with the manager he never reduced the amount and started abusing us.the quality of service was very poor with repeated arguments for every small issues by the employees. the complimentary break fast is one designed to frustrate so that the guest never comes again there for second day. Most of the items are empty and each order takes much time . Ultimately the guest annoyed and leaves in the mid. My humble and honest request to avoid this worst hotel.

  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank NEWO10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Kochi (Cochin) hotels

New Delhi, India
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed December 23, 2011

This is good hotel with nice staff and good service, this hotel is near to SEZ location in Cochin and thats why its good place for people travelling to SEZ, Cochin. Food quality is good with options of north Indian, South Indian food in dinner, lunch and breakfast. wifi is available but its from third party and need to pay separately and not from Hotel which I don't like at all. other negative point is its far from Airport, it took me ~ 40 minutes to reach Hotel from port. rooms are good with AC, LCD Tv, and other basic facilities. Rent is fine as per the area.

  • Stayed August 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Pranav_F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Residency

Property: Park Residency
Address: 53B | near Civil Station, Seaport Airport Road, Kakkanad, Kochi (Cochin) 682030, India
Location: India > Kerala > Kochi (Cochin)
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #131 of 201 Hotels in Kochi (Cochin)
Price Range (Based on Average Rates): $
Hotel Class:3 star — Park Residency 3*
Number of rooms: 27
Reservation Options:
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Also Known As:
Park Residency Kochi (Cochin), India - Kerala

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