The property is breathtaking and the first impression is really good. The rooms also are clean and neat. The lake front room is almost on the lake and it feels as if you are on a boat and not on land. The tour boats are a nuisance though; as they come one after another and suddenly you will have a boatful of people almost peeping in your room. The nights are lovely and so are early mornings. Could do with better maintenance.
The staff is friendly and efficient. One of them actually showed us around Bolgatty palace knowing fully well that we would not be renting it. The rooms in the palace are opulent and the bathroom is bigger than the rooms in most hotels.
The food is pathetic and we had to send one of the dishes away as the tomtoes in it were stale. The buffet also was not very good , despite the fact that many were expected.More