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“Great setting - Excellent Staff”

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Neemrana's Le Colonial
Ranked #53 of 227 Hotels in Kochi (Cochin)
Reviewed February 14, 2014

You definitley get the feeling that you are in an historic house as soon as you walk inside Le Colonial. The stories about the place abound, along with old photographs and documents on the walls, and though it's all been updated to modern standards, the place has "good bones" as our architect friends would say, and they kept as much of the original wood, detailing and fixtures as possible.

We stayed in the Viceroy room on the second floor - which is huge and has a large verandah - and our kids stayed in Tipi Sultan on the ground floor (very nice, but not on part with ours).

The manager - Smita - is a lovely woman, and there are 2 young guys (I don't know their names unfortunately) who are the front staff you interact with the most. All of them are incredibly friendly and professional and will do anything to help you out. We had so much laundry that we needed to get it to an actual laundramat. They called a guy to come pick it up from us and had it back in 24 hours - very clean and well pressed. We wanted to go see a kathakali show and they bought tickets for us so we could just show up without having to worry about it in advance. They arranged for a driver to pick us up at the airport who we liked so much we had him take us to Allepey and back.

Our reservation included breakfast and one "major" meal (lunch or dinner). The dinner was excellent. You basically let them know if you wanted Indian or Western - we went with Indian both nights - and they brought out numerous dishes, begining with a delicious soup (first night broccoli, second, pumpkin) and continuing with a lot of options served family style. Calamari, prawns, chicken, eggplant, dal, rice, papadam....So good. Breakfast was also very good. A plate a fruit for each person, eggs any way, toast, muffins, fresh-squeezed juice and homemade muffins. One day we sort of forgot about eating lunch until it was late afternoon - around 3:00. The staff told us we could try a cafe for some simple food but that most of the restaurants would be closed. Our kids had homework to do and we debated what to do and they quickly said "or we could just bring you some sandwiches and some fried pakora?" Perfect. They whipped that up for us and refused to charge us for them saying "those are just snacks."

Oh - and the location is hard to beat. Right next door to St. Francis and no more than a block from the Chinese fishing nets. TA has the wrong location on the map. Plug in St Francis if you want to see where it actually is.

We loved our time at Le Colonial and would certainly return or recommend it to our friends.

Room Tip: Viceroy is amazing.
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  • Stayed: February 2014, traveled with family
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1  Thank SeeTheWorld109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NeemranaHotels, Guest Relations Manager at Neemrana's Le Colonial, responded to this reviewResponded February 17, 2014

Dear Guest,

We are delighted to read about your experience at the Le Colonial heritage hotel in Fort Kochi.

It is great to know that you had a comfortable stay in the Viceroy room and were satisfied with the the arrangements made by the hotel team.

Your appreciation about the warm and courteous hospitality has been conveyed to the Manager and her team.

We have also conveyed your compliments about the cuisine to the Chef and his team. The Chef is delighted to know that you thoroughly enjoyed his preparations, including the seafood and the breakfast experience.

Thank you for your patronage. We look forward to welcoming you back soon !

Warm Regards,
Team Neemrana
friendofneemrana@neemranahotels.com

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52 - 58 of 126 reviews

Reviewed January 26, 2014

Stayed here recently at the start of our Kerelan tour and it was delighful.As soon as we walked in we felt at home,everyone was so friendly and genuinely warm.The room was very large as was the bathroom which had the biggest shower I've ever seen,all decorated in colonial style.Lovely garden, a welcoming oasis after sightseeing.Completely understand why they call it a non hotel,it feels like home.We only had breakfast and some snacks which were good and after reading other reviews, wish we'd eaten there.The staff were lovely,on the morning of my Birthday they had laid the table with flowers and presented me with a cake,we were leaving that morning.I was very sad to leave and would like to revisit in the future.There are several good looking hotels in Fort Cochi but I could never imagine staying anywhere else and would highly recommend it.

  • Stayed: January 2014, traveled as a couple
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1  Thank IsYnysmon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NeemranaHotels, Guest Relations Manager at Neemrana's Le Colonial, responded to this reviewResponded January 30, 2014

Dear Guest,

Thank you for your kind review about the Le Colonial heritage hotel in Fort Cochin.

It is great to know that you had a comfortable stay at the property and thoroughly enjoyed the ambience too.

Your appreciative words about the service have been conveyed to the Manager and the team. It is rewarding to learn that you had a memorable birthday.

We thank you for your patronage and look forward to welcoming you back for a longer stay !

Warm Regards,
Team Neemrana
friendofneemrana@neemranahotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 17, 2014

We have travelled enough in India to realise that there are several foreign owned hotels charging extreme prices but not delivering on basics whereas the cheaper hotels are maintaining clean rooms with good wifi. The other issue is you can clearly have different experiences depending on the room you are given and the service. We moved rooms due to a cleanliness issue and perhaps I always make the mistake of being partial to heritage properties but find they are the most difficult to maintain. The feel is that of a homestay which would be fine if they charged homestay prices. Even still, linen should be fresh, crisp and clean and you should always feel like you are the first to stay somewhere. I agree that the food was ok but I am often a little suspicious of an empty hotels when others are at full house. Focus needs to be on hygiene and service and protecting patrons from swarms of mosquitoes (other hotels manage it). the website is beautiful and therefore a little deceiving.

Stayed: January 2014
8  Thank saskiacromwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NeemranaHotels, Guest Relations Manager at Neemrana's Le Colonial, responded to this reviewResponded January 20, 2014

Dear Guest,

Thank you for your feedback about Le Colonial.

We have noted your observations and have conveyed your concerns to the Manager and the housekeeping team. It is our endeavour to constantly improve our services and feedback such as yours helps us to do so.

Although the service and food at Le Colonial is a highlight, our Chef will be delighted to incorporate any special requests whenever you choose to stay with us next.

The website includes recent photographs that have been clicked by our team. Please do let us know what the discrepancy was.

We thank you for your review and do hope that you will give us an opportunity to overlay your past experience with a memorable one in the near future.

Warm Regards,
Team Neemrana
friendofneemrana@neemranahotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 14, 2014

We stayed here for three nights on our arrival in Kochin and couldn't have wished for a better place to stay. The rooms were large and comfortable and furnished in a colonial style, not surprisingly; we also had a verandah overlooking the garden. The staff were courteous and extremely helpful, the food delicious, and as other reviewers have mentioned a lot of things to see and do are a short walk away. We were given good advice from the manager about other places to eat in the evening should you wish but from our experience you would do better to stay in the hotel and enjoy their catering. A very relaxing place to stay.

  • Stayed: December 2013, traveled as a couple
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1  Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NeemranaHotels, Guest Relations Manager at Neemrana's Le Colonial, responded to this reviewResponded January 16, 2014

Dear Guest,

We are pleased to read about your experience at Le Colonial.

It is great to learn that you had a comfortable stay and were able to discover the nearby areas too.

Your appreciation about the hospitality and the food have been conveyed to the service team and the Chef.

We thank you for your visit and look forward to welcoming you back soon !

Warm Regards,
Team Neemrana
friendofneemrana@neemranahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 8, 2014

I travel a lot for work and for fun...so I get to visit a lot of properties. Le Colonial is simply fantastic. Some properties are great...some offer wonderful experiences...Le Colonial affords both. I've never felt quite 'at home' as we did here. We asked for a cooking lesson and spent two hours learning with their kitchen crew. If you're coming to Ft. Cochin, stay here.

  • Stayed: November 2013, traveled as a couple
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2  Thank PursuiterGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NeemranaHotels, Guest Relations Manager at Neemrana's Le Colonial, responded to this reviewResponded January 13, 2014

Dear Guest,

Your positive feedback about Le Colonial is a huge motivator for the Manager and the team. We have conveyed your compliments about the cooking session to the Chef.

It is only the initiated traveller that is able to appreciate true authenticity !

We hope that as you continue to travel with Neemrana, you’ll find more to tell us about !

Warm regards,
Team Neemrana
friendofneemrana@neemranahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 8, 2014

This place was truly a home away from home!!

We (my wife and I) have never felt so comfortable in a hotel as we did here. They classify it as a non-hotel and we now understand why. If you are looking for a 5 star hotel, then this is probably not the place for you but if you are looking to be completely relaxed, comfortable and feel like you are at home, then we would definitely recommend this place.

Smita, Vipin, Sumesh, Chef and the rest of the team were amazing (an understatement)!! They really made us feel completely at home and nothing was impossible. They catered to our every need. We felt sad when we had to leave!!

Strongly recommend Le Colonial!!

  • Stayed: December 2013, traveled as a couple
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1  Thank Jheeva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NeemranaHotels, Guest Relations Manager at Neemrana's Le Colonial, responded to this reviewResponded January 9, 2014

Dear Guest,

We are honoured to receive your kind words about the Le Colonial heritage hotel in Fort Kochi.

Your positive feedback is a huge motivator for the entire team that strives hard to deliver personalised and quality service.

Do venture out to any of the 28 Neemrana 'non-hotel' Hotels and continue to send us your feedback, so that we continue to serve you with the same Neemrana brand of simplicity and style with the renowned Indian humility.

Warm Regards,
Team Neemrana
friendofneemrana@neemranahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 2, 2014

An absolute gem of a place. Historical and beautiful, with spacious rooms and perfect decor. Rooms open up to gracious large verandahs. The grounds are minimal, but there is a lovely pool, which is great as it was very hot.
We cannot say enough about the staff. Super friendly, and lovely with the children. The food was superb and service perfect.
This is a lovely place to stay, and I highly recommend it for all travellers.

Room Tip: As it is a small exclusive boutique hotel all rooms are lovely.
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  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank cebebe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NeemranaHotels, Guest Relations Manager at Neemrana's Le Colonial, responded to this reviewResponded January 6, 2014

Dear Guest,

Thank you for your valuable review about the Le Colonial heritage hotel in Fort Kochi.

We are pleased to learn that you had a comfortable stay at the property and were able to relax and rejuvenate in the pool.

Your appreciation about the thoughtful service and the food has been conveyed to the service team as well as the Chef.

We hope that as you continue to travel with Neemrana, you’ll find more to tell us about !

Warm Regards,
Team Neemrana
friendofneemrana@neemranahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Neemrana's Le Colonial

Address: 1 - 315 Church Road | Vasco de Gama Square, Kochi (Cochin) 682001, India
Location: India > Kerala > Kochi (Cochin)
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Kochi (Cochin)
Price Range: $262 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Neemrana's Le Colonial 3.5*
Number of rooms: 7
Official Description (provided by the hotel):
Le Colonial, by the Chinese fishing nets of Fort Cochin, is probably Asia's oldest colonial house, dating back to 1506. Located in the very heart of Fort Cochin, right next to Saint Francis Church, this legendary house is said to have housed the Saint as also Vasco de Gama. After 150 years as the Portuguese Governor's residence, it was one of the very few houses not to have been destroyed when the Dutch took Fort Cochin. It then housed the Dutch Governors for a century and a half, until Jan van Spall sold it to the British in 1795. In turn, they passed it on to the J. Thomas, the renowned tea trader. These five captive centuries of history have been lovingly restored and the hotel is a true living museum. Treasures of art from the colonial past have revived that era, turning Le Colonial into a "Club" and meeting point for the discerning travelers. ... more   less 
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Also Known As:
Neemrana's Le Colonial Kochi (Cochin), India - Kerala

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