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“Cockroaches in your food !!!!”

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Hotel Deepa Comforts
Ranked #7 of 37 Hotels in Mangalore
goa
Level Contributor
220 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 225 helpful votes
“Cockroaches in your food !!!!”
Reviewed July 27, 2012

Wanted a room in town badly as I reached quite late. Checked into a beautiful basic room with my wife and kid. Spacious bed. Ordered for a room service. Food came on time. As we were eating we noticed cock roaches running in our dish . We stopped eating. My wife threw up, my kid started screaming. I called the room service and asked them to clear the plates. I took a few pictures of these cockroaches and also a video on my phone . The staff was casual about it. Next day I met the GM to tell him about the incidence. He too was very relaxed about the whole thing telling its common to find cockroaches everywhere, and what's the big deal about it ????? I was shocked.. No food from this hotel for me !!!

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Doc_Kuldeep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janardana23, Manager at Hotel Deepa Comforts, responded to this review, September 19, 2012
K Janardana Rao, Manager Operations at Hotel Deepa Comforts, responded to this review

Greetings from the Hotel Deepa Comforts, Mangalore.

Thank you for choosing Hotel Deepa Comforts to stay and for the kind words of appreciation. However we have noted your comments with concern especially regarding “Cockroach in the food” Please share more details in this regard which will help us in our endeavor to improve.

You may please speak to me at +919845405932 or write to me at kjrao@hoteldeepacomforts.com

I look forward to your kind revert.

with warm regards
K Janardana Rao
Manager Operations
Hotel Deepa Comforts, Mangalore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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240 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Any
English first
Bengaluru, India
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 27, 2012

i used to visit mangalore for short 1-2 days visit and i always choose this hotel primarily for 4 reasons.

1. Good clean rooms and toilets.
2. Excellent central location with lots of facilities nearby.
3. They had 24 hr checkin - checkout facility which was very good as my arrival times were very erratic.
4. Staff and service was very good .

Some people might say this hotel is a bit expensive , but on the contrary i found it reasonable with a free breakfast also thrown in. Overall, this is my first choice hotel for short personal visits to mangalore.

  • Stayed August 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank momman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janardana23, Manager at Hotel Deepa Comforts, responded to this review, September 19, 2012
K Janardana Rao, Manager Operations at Hotel Deepa Comforts, responded to this review

Greetings from the Hotel Deepa Comforts, Mangalore.

Thank you for choosing Hotel Deepa Comforts to stay and for the kind words of appreciation. Your compliments have been conveyed to the entire team, who were overwhelmed to read your gracious words of appreciation and were happy that their efforts were so well appreciated.

It is our utmost focus at Deepa Comforts to provide our guests with personalized services and facilities which meets high standards of hospitality and it is feedback such as yours which is our greatest reward and motivates us to continue striving for excellence.

You may please speak to me at +919845405932 or write to me at kjrao@hoteldeepacomforts.com

We look forward to the pleasure of having more opportunities to be of service to you.

Thank you,

Yours sincerely,

K Janardana Rao
Manager Operations
Hotel Deepa Comforts, Mangalore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed July 25, 2012 via mobile

rooms are clean and the service is good. i am a regular visitor to mangalore and i enjoy staying here. food quality is good.
its not from railway station and busstand. this hotel is on a complex and you can shop.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Praveen-Timken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janardana23, Manager at Hotel Deepa Comforts, responded to this review, September 19, 2012
K Janardana Rao, Manager Operations at Hotel Deepa Comforts, responded to this review

Greetings from the Hotel Deepa Comforts, Mangalore.

Thank you for choosing Hotel Deepa Comforts to stay and for the kind words of appreciation. Your compliments have been conveyed to the entire team, who were overwhelmed to read your gracious words of appreciation and were happy that their efforts were so well appreciated.

It is our utmost focus at Deepa Comforts to provide our guests with personalized services and facilities which meets high standards of hospitality and it is feedback such as yours which is our greatest reward and motivates us to continue striving for excellence.

You may please speak to me at +919845405932 or write to me at kjrao@hoteldeepacomforts.com

We look forward to the pleasure of having more opportunities to be of service to you.

Thank you,

Yours sincerely,

K Janardana Rao
Manager Operations
Hotel Deepa Comforts, Mangalore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
95 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed July 3, 2012

I was there for 2 nights while attending a friend's wedding at some place nearby.

The place is expensive and the accommodation isnt that great either - the value for money is NOT there!

Staff are OK - the orderlies and lower level staff are very good-natured, friendly and hard-working. The more experienced/bosses/admin-type folks need to be re-educated in hospitality. Their attitude needs a big overhaul

The food came highly recommended by a friend and some dishes lived up to the expectation - the others, not so much. Breakfast is a good mix of local and national cuisine.

The connectivity is good from this place to all important places in and around Mlore. The hotel taxi is exorbitant. try and use public transport or local taxis.

  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SameerM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janardana23, Manager at Hotel Deepa Comforts, responded to this review, September 19, 2012
K Janardana Rao, Manager Operations at Hotel Deepa Comforts, responded to this review

Greetings from the Hotel Deepa Comforts, Mangalore.

Thank you for choosing Hotel Deepa Comforts to stay and for the kind words of appreciation. Your compliments have been conveyed to the entire team, who were overwhelmed to read your gracious words of appreciation and were happy that their efforts were so well appreciated.

It is our utmost focus at Deepa Comforts to provide our guests with personalized services and facilities which meets high standards of hospitality and it is feedback such as yours which is our greatest reward and motivates us to continue striving for excellence.

You may please speak to me at +919845405932 or write to me at kjrao@hoteldeepacomforts.com

We look forward to the pleasure of having more opportunities to be of service to you.

Thank you,

Yours sincerely,

K Janardana Rao
Manager Operations
Hotel Deepa Comforts, Mangalore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed June 6, 2012 via mobile

My stay in deepa comforts was short but good.reception process was quick and fast.morning breakfast did not have much of varities but ok.rooms were good .room service was ok but not upto the mark..overall we will be comfortable in deepa comforts .

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sri_Giriraj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janardana23, Manager at Hotel Deepa Comforts, responded to this review, September 19, 2012
K janardana Rao, Manager at Hotel Deepa Comforts, responded to this review
19 September 2012
K Janardana Rao, Manager Operations at Hotel Deepa Comforts, responded to this review

Greetings from the Hotel Deepa Comforts, Mangalore.

Thank you for choosing Hotel Deepa Comforts to stay and for the kind words of appreciation. Your compliments have been conveyed to the entire team, who were overwhelmed to read your gracious words of appreciation and were happy that their efforts were so well appreciated.

It is our utmost focus at Deepa Comforts to provide our guests with personalized services and facilities which meets high standards of hospitality and it is feedback such as yours which is our greatest reward and motivates us to continue striving for excellence.

You may please speak to me at +919845405932 or write to me at kjrao@hoteldeepacomforts.com

We look forward to the pleasure of having more opportunities to be of service to you.

Thank you,

Yours sincerely,

K Janardana Rao
Manager Operations
Hotel Deepa Comforts, Mangalore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 17, 2012

Booked hotel after reading the reviews and not disappointed.
Very good location in heart of the city. The rooms were spacious
and clean. The hotel staff was courteous. The food in vegetarian
restaurant is very good. The breakfast buffet had good selection
of menu.

Overall we are happy with our stay. If we visit Mangalore again,
we will definitely come back here.

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fr0d0811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lemesos
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed April 16, 2012

the hotel is nicely located close to good shopping and amenities. restaurant for dinner was good, varied menu choice. staff was very friendly and accommodating requests. there is parking space for cars however i was not having one. the room was comfortable and all was in good/new condition.

breakfast was mostly local food/menu which may be tricky when not familiar with indian food.

Room Tip: away from the elevator...higher floors.
See more room tips
  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank divermariner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janardana23, Manager at Hotel Deepa Comforts, responded to this review, September 19, 2012
K janardana Rao, Manager at Hotel Deepa Comforts, responded to this review
19 September 2012
K Janardana Rao, Manager Operations at Hotel Deepa Comforts, responded to this review

Greetings from the Hotel Deepa Comforts, Mangalore.

Thank you for choosing Hotel Deepa Comforts to stay and for the kind words of appreciation. Your compliments have been conveyed to the entire team, who were overwhelmed to read your gracious words of appreciation and were happy that their efforts were so well appreciated.

It is our utmost focus at Deepa Comforts to provide our guests with personalized services and facilities which meets high standards of hospitality and it is feedback such as yours which is our greatest reward and motivates us to continue striving for excellence.

You may please speak to me at +919845405932 or write to me at kjrao@hoteldeepacomforts.com

We look forward to the pleasure of having more opportunities to be of service to you.

Thank you,

Yours sincerely,

K Janardana Rao
Manager Operations
Hotel Deepa Comforts, Mangalore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Deepa Comforts

Property: Hotel Deepa Comforts
Address: Mahatma Gandhi Road | Kodialbail, Mangalore 575003, India
Location: India > Karnataka > Dakshina Kannada District > Mangalore
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 37 Hotels in Mangalore
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Deepa Comforts 3*
Number of rooms: 82
Official Description (provided by the hotel):
Hotel Deepa Comforts is a hotel located near to international airport gives you a feeling of openness, freshness and a home away from home. Offers one of the most idyllic and picturesque locations for any special occasion. 82 guest rooms with 70 Deluxe rooms, 6 Premium and 6 Suite Rooms are elegantly designed and equipped with all modern facilities. Perfect location with well trained staff makes a right place for you and your guest to stay with us. Food & BeverageCHUTNEY – A Pure Vegetarian Restaurant with separate kitchen. THE ROYAL KITCHEN – serves wide array of Indian delicacies, including traditional Manglorean favorites and dishes from across the world, the restaurant offers sumptuous cuisine which tempts its guest to come here again and again. ... more   less 
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