Untrained and discourteous staff. My expensive glares were stolen from the room!! The reception staff just smile when I complain. Was offered a complimentary check out if I used the room up to noon (it is a 24 hour check out and mentioned only in fine print behind the receipt) But when I checked out they insisted I pay full room tariff and got aggressive about it. Dirty bed sheets and pillow cases, towels you wouldn't wipe the floor with. Overall, a very disturbing and yuck experience. Stay only if it is the last room available in Mangalore !