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“Idyllic getaway”
Review of The Serai

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The Serai
Ranked #2 of 16 Hotels in Chikkamagalur
Certificate of Excellence
hyderabad
Level 3 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Idyllic getaway”
Reviewed October 17, 2010

My husband and I were quite excited for our trip to The Serai, Chikamagalur and we weren't disappointed. The second you see the resort, you actually feel like you've been transported to another land, far far away from the bustling city life! The hotel is set on a 75 acre coffee plantation owned by the Coffee Day Group.

1. Rooms- We reserved a Terrace Villa which is 2 levels. The entrance level being the spacious bedroom and bath ( with a large tub) & the lower level being a family/lounge room connecting outdoors to the gazebo and private pool. There is no lower family room in the Estate Villas, that being the only difference since the size of the bed and bath are the same. Although I would suggest requesting a room which overlooks the estate or one closer to the main resort. The walk up is a "little" far when you have kids/elders. But a buggy service is available.
They do provide an initial complimentary use of the minibar/ non alcoholic of course!
2. Food- The package normally includes all meals. The food was great! A good range of south /north indian with yummy desserts.
3. Service- This is an area in which I would like to compliment the hotel. The staff were affable and always with a smile on their faces. Nothing was ever too much. I noticed the restaurant staff being so attentive towards families with children- rather than scurrying away from the sight of them!!! I think nowadays we tend to forget just how hard the hospitality industry really is- there always will be a disgruntled customer. There are so many fields in which they need to succeed in!!
4. Hotel Services- Besides the large pool, The hotel offers a plantation tour, bicycles, a very cozy gym with great views! They also have a library, 2 play rooms complete with billiards, carrom, table tennis, air hockey and fuze ball to keep the kids busy. They do play movies for groups or you can rent one to watch in your room.
The spa is as good as any in the city. Do try the coffee scrub!
5. Sightseeing- You could visit the largest peak in Karnataka 20km away- Mullayanagiri. The famous temples of Belur and Halibedu are easily accessible either on the way in or out. And of course the famous Gomateshwara statue in Shravanbelagola.

Bottom line- If you are not interested in a trip filled with fast paced, touristy destinations- GO HERE! You will be treated to a peaceful, quiet getaway which will definitely help you unwind. I sure did!!

  • Stayed October 2010, traveled as a couple
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Helpful?
2 Thank doctor84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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Traveler tips help you choose the right room.   Room tips (137)
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Bangalore
Level 4 Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 13, 2010

We wanted a unique experience for our honey moon and we chose The Serai at Chikamagalur.

The experience at Serai nestled in between the coffee plantations is truly exceptional. We reached there on the 13th for a two night stay and opted for a romantic package which includes welcome bouquet, a bottle of wine in the room and one night special romantic candle light private dinner on an exclusive setup in an emptied out children's pool with just a little water...

We also opted for the couple spa treatment package and the four hour experience really leave us totally rejuvenated!!

Although slightly on the expensive side but it was totally worth every minute we spent there, we did not even go out on sight seeing anywhere else as the resort itself was complete with breathtaking sights.

The food quality was good although not exceptional to match the rest of the aspects. Oh i missed out the best part.. and that is the cottages itself, we opted one with a private garden and a jacuzzi and let me tell you it felt like heaven!!

  • Stayed November 2009, traveled as a couple
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Helpful?
Thank FebyThomas07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico City, Mexico
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 13, 2010

I stayed in The Serai for 4 days and enjoy it so much. I was on a business trip but the hotel is more for a relaxing vacations or a get away. Unfortunatelly I was on Bangalore and to get to the hotel took me 5 hours. But at the end it was worth it.

  • Stayed August 2010, traveled on business
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Helpful?
Thank emo01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
Level 5 Contributor
70 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed September 12, 2010

If you are a travel loving person in any part of India, have the money to spend and want to see luxury at its best, put this place on top of your list to visit.

The resort: The architecture, the villas, the ambiance, the space, the location - 7 stars.
The service: This was the best part of my stay. From the time we got in to our whole stay at the resort, the courtesy and personal interest shown by the staff was fantastic - 7 stars.
The food: I would say this part was something that let me had a bit wanting for more. Not to say it was not good or tasty. The food quality was outstanding and dishes were well made. I wished slightly more could have been done in terms of choices of dishes offered on the buffet menu ( eg. no non-veg salads, total 3 non-veg items ). - 5 star.

Go here if you want to pamper yourself once in a while. I will definitely visit this place again.

  • Stayed September 2010, traveled as a couple
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Helpful?
1 Thank AsheeshJoshi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore
Level 2 Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 15, 2010

Had the most wonderful holiday this weekend at The Serai with my wife
Must say it was really soothing, relaxing and peaceful
The best part was the staff who were very helpful, courteous and greeted us every time they met us.They made sure that all our needs were looked into and were very proactive in their actions. Seriously they make you feel very special

The bedroom was quite spacious and neat, not to mention the wonderful bathroom with a bathtub and an outdoor shower

The restaurant had quite a lot of choice on offer and the staff there too was wonderful

The pool was quite neat and big enough for 2 people to swim around. Maybe since every villa had a pool or a Jacuzzi , found the main infinity pool to be empty most of the times

The view from the room was also good as it opens to the plantations. However on the downside anyone walking by the plantation can also see inside unless the blinds were on.
The private pool again was not all that private after all , since we had a peeping tom while in the pool. Would have been good if they raise the height of the wall towards the plantation side

However overall the experience was simply great and would recommend this place for couples especially

  • Stayed August 2010, traveled as a couple
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Helpful?
2 Thank anoopc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 23, 2010

We stayed in a villa with an attached swimming pool. The villa was extremely clean and spacious. The resort is very well made and the staff was extremely hospitable. The food was replenished at regular intervals and the layout was wide. One could not ask for a more relaxing holiday.

  • Stayed May 2010, traveled as a couple
    • Value
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Helpful?
Thank NamrataKashyap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore
Level 2 Contributor
2 reviews
Reviewed July 20, 2010

My husband and myself along with my 3 yr old son went to this resort in the month of June (fag end of June) since it was our anniversary. While we initially thought it was a costly affair, once we reached, we were completely lost. It is situated amidst 700 acres of coffee plantation and was lovely. We were welcomed with a complimentary drink (since the place is owned by Cafe coffee day group- hot coffee was waiting for us ( i chose Hot chocolate though :-)) . We had booked the Estate pool villa.. the room was very spacious, had a private swimming pool (all villas in the serai have one), my kid was thrilled.. Room was spacious and clean. Food was yummy and lots of varieties served for all meals (the plan was AP- inclusive of all meals). The staff were very courteous which made the stay very very pleasant.. I would love to come back

  • Stayed June 2010, traveled with family
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Helpful?
Thank Premlatha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Serai

Property: The Serai
Address: B.M. Road | Mugthihalli Post, Chikkamagalur 577133, India
Location: India > Karnataka > Chikkamagaluru District > Chikkamagalur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Chikkamagalur
#2 Spa Hotel in Chikkamagalur
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Serai 4.5*
Number of rooms: 29
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Also Known As:
The Serai Hotel Chikamagalur
The Serai India/Karnataka - Chikkamagalur

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