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““Great place to relax and enjoy...”
Review of The Serai

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The Serai
Ranked #2 of 16 Hotels in Chikkamagalur
Certificate of Excellence
Bengaluru, India
Level Contributor
2 reviews
““Great place to relax and enjoy...”
Reviewed May 15, 2013

We stayed in the duplex villa with a private pool. great place, great interiors, very well planned and constructed. very comfortable rooms, the living and the bedroom were decent sized, lot of room for kids to play. The LCDs were comfortably located in both rooms. bathroom was spacious, well equiped with bath tub and bath area. the pool was great...another visit in planning...

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ray28_86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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425 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
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English first
Bangalore, India
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 9, 2013

I had been there 3 years ago and felt the resort was ok . i visited the resort last month and the resort was terribly maintained . NO Jacussi working ,Taps and faucets broken , water comming into the room when it rains . The staff not very disciplined . THE SPA was DIRTY . the paint in the spa room was chipping off and the spa room was stinking however the coffee massage was worth a try . BAD BAD food and very less options .
Suggest you to choose Orange county instead , thats truly 5 star . and almost same price.
waste of money as its very overly priced for the kind of cleanliness and service provided.
Also no activites in the resort to keep the kids occupied.
Bas choice and bad resort . Truly a 3 star resort not any close to 5 star at all .

  • Stayed May 2013, traveled with family
    • Value
    • Location
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Helpful?
2 Thank AZURE28_29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 4, 2013

We stayed there for 2 night during month of January( I know its late to give review but they deserve this). We found this property excellent as per room and facility. Food was also very nice for both the days.
Everything is best there …..no word to explain from room interior to pool all is 5 star …….if one is planning to enjoy time with family or as couple its perfect place near to Bangalore to drive and chill out .
On downside – only one point :: Staff was good but I felt on first day that they were not in so happy mood to greet us; but second day staff were good( might be different staff due to shift rotation). Front desk was pleasant during check-in But during checkout I found one of lady staff at front desk kind of unpleasant (does not suit to hospitality at all).
Hope to return soon to enjoy more as this property deserve to be visit again….

Room Tip: Room with private pool is always good
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ToNeerajS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
76 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed May 3, 2013

I'd choosed this place for our 1st trip after wedding.
I short listed this place as it has private swimming pool. It was so much fun using this private pool as i had been in summer.
Coming to food it was nice it was buffet. Veg people you might find less good options.
Service was very good.
Activites is less... If u are looking out for some activites its not the place then...
The rooms are very nice, it looks just like the photos which is present in the serai website galler. So you can trust the photos which is put in website.
I loved the cafe place where u get whole chikamangalur view and some green view.
This place looks at its best during night as the lightings done to the resort is very nice..
Bath rooms the way its designed is very nice... i just loved it.... the way tub is placed is very nice.. one can have nice private time .....

Room Tip: go for estate villa tat should be enoug... you can choose among the jacuzzi and private swimming poo...
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  • Stayed June 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Bhavya H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi
Level Contributor
59 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed April 21, 2013

Though we stayed at a different property in Chikmaglur, visited the Serai for all meals. Place is luxury redefined, amidst lush green surroundings, coffee plantations. Of course quite expensive but if you see the things on offer, the price is worth it. Luxuriously designed villas with private pools. Restaurant has a royal spread for all buffets. Pleasant sitting area in the open , weather was cool in mid April evening also. Looking forward to visiting other properties of this group at Bandipore and Kabini. This is a venture of Café Coffee day which we did not know till we visited this place

Room Tip: The villas nearer the resaturant in summers
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  • Stayed March 2013, traveled with family
    • Value
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Helpful?
1 Thank SLochan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 18, 2013

I was there in the year 2011 to celebrate my husbands birthday, and it was a dream celebration for us. I had arranged for a private dinner in the lawn with complete privacy and a perfect ambience. There couldn't have been a better to celebrate my husbands birthday. I was really impressed and came back home with wonderful memories.

Now coming to the villas they were just beautiful well maintained spacious and comfortable. The private pool was so well maintained and clean. Again I was very impressed with the villa.

Now coming to the staff very sincere and friendly staff, a special mention Mallika from the front desk who helped throughout the planning of the celebrations and Mohan from FnB was also very helpful.

Overall I had a good time.

  • Stayed April 2013
    • Value
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Helpful?
1 Thank Pinal118
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore, Karnataka, India
Level Contributor
80 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed April 14, 2013

I just went here last weekend with my family, and we all had really great fun...It is truly romantic, green and perfect place to relax and chill. I really loved the private pool and the sitting area near the pool...Food was also quite good, and staff was highly courteous. Truly appreciate everyone to come up with such a beautiful property...I am exploring other similar options within India...so that I can visit something like this again...

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TravelFreakSonu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Serai

Property: The Serai
Address: B.M. Road | Mugthihalli Post, Chikkamagalur 577133, India
Location: India > Karnataka > Chikkamagaluru District > Chikkamagalur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Chikkamagalur
#2 Spa Hotel in Chikkamagalur
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Serai 4.5*
Number of rooms: 29
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Also Known As:
The Serai Hotel Chikamagalur
The Serai India/Karnataka - Chikkamagalur

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