On my second stay there i book junior suite for hole week.. was so unfortunately to break an ashtray on the floor. On checking out i was told to pay for this. I refused and mentioned that nowhere this is not common in a hotel that you have to pay for broken glassware.
The reception manager told me that regulations was like that and even called another staffmemember to convince me.
These guys simply dont have any clue about the hospitality business, and for sure i shall never return to this place. Get a grip guys - send your management to some hospitality seminar or close down business.
- Official Description (provided by the hotel):
- Brigade Homestead is Bangalore's first professionally managed chain of serviced apartments, offering guests first-class, fully furnished, serviced accommodation in Lavelle Road and Jayanagar. All apartments are spacious and well equipped suitable for business and leisure travelers. Brigade Homestead is a smart, affordable and convenient alternative to hotel suites. We have had a steady flow of happy guests who have enjoyed the privacy, flexibility and comfort we offer. Welcome to Brigade Homestead! ... more less
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