This was booked directly by a friend, and I received an e.mail from the hotel confirming my booking, but it was from the sister hotel (3 star) in Bangalore! Went to wrong hotel for my first night!
after it was sorted I arrived in correct hotel only to find that the spa was under construction, despite being advertised in the web site. Apart from that, room was very good, light and airy, bed comfortable and TV large. Staff were almost too helpful, to the point of being annoying; restaurant was always cold and empty - not surprising a they don't serve alcohol!