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“Comfortable stay because of excellent staff”

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Hyatt Bangalore MG Road
Ranked #85 of 658 Hotels in Bengaluru
San Jose, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Comfortable stay because of excellent staff”
Reviewed April 15, 2013

The Hyatt in Bangalore is a cozy, comfortable hotel with easy access to the MG road business district. Plenty of dining options next door to the hotel, thanks to the mall complex. The hotel entrance itself is quite cramped and the rooms are not very spacious. However what made the stay comfortable was that the staff were well trained and room service was excellent. The wifi and breakfast were satisfactory. The bathroom had the standard Hyatt amenities (Portico). Would stay here again.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shashihg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vishvapreet_Cheema, General Manager at Hyatt Bangalore MG Road, responded to this review, April 20, 2013
Dear Guest

Greetings from Hyatt Bangalore MG Road!

We take this opportunity to thank you for your feedback of the hotel.

One of our main USP is the location of the hotel which is in close proximity to the entertainment & business district of the city.

Our effort is to not only meet, but exceed the expectations of our guests and your feedback had confirmed our belief.

We sincerely express our gratitude to you for recommending the hotel and we look forward to welcoming you back to the hotel.


Warm Regards

Vishvapreet Cheema
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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696 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (117)
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Pune
Level Contributor
64 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed April 8, 2013

Stayed here for 2 nights. Was a very comfortable stay. Staff is very efficient and very warm. Service was very good and quick. Good breakfast spread. Enjoyed the hot dosas that were being served.
Enjoyed the lake view from our room. Location is very good. Most of the places we had planned to visit were very close by.
One MG mall is walking distance.
Will def plan to stay again whenever we revisit Bangalore.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kirti29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vishvapreet_Cheema, General Manager at Hyatt Bangalore MG Road, responded to this review, April 9, 2013
Dear Guest

Greetings from Hyatt Bangalore MG Road!

Thank you for your very gratifying feedback about the hotel.

It is such kind words of appreciation that encourage and motivate us to keep delivering the high standards of services that our guests have come to expect of us.

We look forward to welcoming you back to Hyatt Bangalore MG Road during your next visit to the city.


Warm Regards

Vishvapreet Cheema
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
1 review
Reviewed March 24, 2013

My first stay at Ista Bangaluru. Very friendly staff (Ref. Pallavi at the front desk) and efficient hospitality makes this hotel a must repeat. Fast in room dining service and excellent house keeping will make any guest happy and satisfied. Regards Nitesh Pandey

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank Nitesh P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vishvapreet_Cheema, General Manager at Hyatt Bangalore MG Road, responded to this review, April 6, 2013
Dear Mr. Pandey

Greetings from Hyatt Bangalore!

At the outset, we would like to thank you in all humility for your very inspiring feedback about Hyatt Bangalore MG Road, its facilities and services.

It gives us great pleasure to know that the efforts we put into training our team to deliver world class services and their effort to exceed guest expectations have been fulfilling.

It is such kind words of appreciation that encourage and motivate us to keep delivering the high standards of services that our guests have come to expect of us.

We look forward to welcoming you back to Hyatt Bangalore MG Road during your next visit to the city.

Warm Regards

Vishvapreet Cheema
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 6, 2013

The only plus point of this property is the location and apart from that nothing really to be happy about. The rooms are cramped, breakfast buffet was like a typical 3 star property. In-room dining options limited and the quality of the food was below average.

Would prefer a Taj or park which is next door in future, as they also come in the same cost.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sachinfromdelhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vishvapreet_Cheema, General Manager at Hyatt Bangalore MG Road, responded to this review, March 10, 2013
Dear Guest

Namaskar!

We take this opportunity to thank you for your feedback about Ista Bangalore.

As acknowledged by you, one of our main USP’s is our location in the central business and entertainment district of Bangalore. We have noted your disappointment with the size of the guest room. The hotel’s design provides our guests with ergonomically designed rooms that are perfectly suited for the needs of a business traveler and every attempt has been made to ensure a comfortable stay. The philosophy is to have clean, uncluttered space and to back it with world class service.

Your feedback on the breakfast food spread and options in the In Room Dining menu is well noted. We would like to inform you that the breakfast spread and the In room dining menu are being looked into and by April we will have more choice available for our guests.

We look forward to welcoming you back to Ista on your next visit to the city.

Warm Regards

Vishvapreet Cheema
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hangzhou, China
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 28, 2013

The hotel is a very nice option for a business hotel.
The location is convenient since there are some restaurants just in front of it. Be careful when ordering alcoholic beverages in the TGI Fridays, last time i had a bad experience since very cleverly they charge you a double size drink without any notice.
There is a small supermarket just at one side of the hotel in which you can buy delicious curry paste.
As any public place in India there are metal detectors in the entrance and people review every car that enter the hotel area.
The breakfast is perfect and the spa is fine.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Oscar C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vishvapreet_Cheema, General Manager at Hyatt Bangalore MG Road, responded to this review, March 3, 2013
Dear Guest

Namaskar!

We are delighted to know that you had a pleasant stay at Ista, Bangalore.

It is very reassuring to know that we have lived up to your expectations in delivering warm, courteous and world class service every time. A lot of thought and effort has gone into making the stay of every guest a relaxing and refreshing experience at the hotel.

We look forward to welcoming you back to Ista on your next visit to the city.

Warm regards


Vishvapreet Cheema
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
37 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed February 11, 2013

I normally prefer Taj whenever I visit Bangalore but stayed at Ista this time around and was truly impressed. The location is great right at MG road and the staff is extremely courteous. Their King bedroom is very spacious and comfortable while the room itself has everything that you would need while on business. Their internet connectivity is excellent and free of charge. The one thing you notice when in the hotel is the way people greet you with a smile and a 'namaskar' which is very Indian and make you feel very special. Their service was excellent all through out. When my shirt got spoilt due to their defective Iron, the housekeeping staff was very apologetic about the same and immediately gave my shirt for laundry. I got it back next morning in perfect condition.
The breakfast spread is pretty decent and the staff is more than happy to give you what you need even if it is not in the buffet. The spa is excellent with the massage service truly world class. It was a great place to relax after a stressful day at work and I was truly glad to have made a different choice this time around. I am definitely going to stay back at Ista next time I am in India.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kshitij2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vishvapreet_Cheema, General Manager at Hyatt Bangalore MG Road, responded to this review, February 20, 2013
Dear Guest

Namaskar!

We would like to thank you in all humility for your very detailed and inspiring feedback about Ista Bangalore and its services. It gives us great pleasure to know that the efforts we put into training our team to deliver world class services and their effort to exceed guest expectations have been fulfilling.

It is such recognition that encourages and motivates us to keep delivering the high standards of services that our guests have come to expect of us.

We look forward to welcoming you back to Ista Bangalore during your next visit to the city.


Warm Regards

Vishvapreet Cheema
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
55 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed February 9, 2013

Stayed at Ista as part of business trips on multiple occassions. The location makes it accessible to a lot of places of convenience (there are malls, cinema halls and eateries very close by). The staff - as with hotels of this standard - are very polite and efficient. On one occasion i had an early morning flight and needed to get up at 03:00 AM - i hadnt set a wakeup alarm but the hotel staff remembered anyway and called to check in if I was up and needed anything. Its the little things like this that make me like a hotel. :-)

The semi Al fresco dining during breakfasts by the pool area is nice - but the food spread isnt exceptional. The hotel decor is at standard of a four - five star hotel although they could do with better toilet amenities. Otherwise, all said and done - good hotel and experience.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rishabh S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vishvapreet_Cheema, General Manager at Hyatt Bangalore MG Road, responded to this review, February 13, 2013
Dear Guest

Namaskar!

We thank you for your kind words of appreciation on the location, team and the services of Ista Bangalore.

A lot of thought and effort has gone into making the stay of every guest a relaxing and refreshing experience at the hotel.

It gives us great pleasure to know that the efforts we put into training our team to deliver world class services and their effort to exceed guest expectations have been fulfilling.

We look forward to welcoming you to Ista on your next visit to the city.


Warm Regards,

Vishvapreet Singh Cheema
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Bangalore MG Road

Property: Hyatt Bangalore MG Road
Address: 1/1 Swami Vivekananda Road | Ulsoor, Bengaluru 560008, India (Formerly Ista Bangalore)
Location: India > Karnataka > Bangalore District > Bengaluru > Ulsoor
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#39 Spa Hotel in Bengaluru
#58 Luxury Hotel in Bengaluru
#66 Business Hotel in Bengaluru
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hyatt Bangalore MG Road 5*
Number of rooms: 143
Official Description (provided by the hotel):
A contemporary lifestyle destination spread across 1.6 acres of greenery in the heart of Bangalore, offers spectacular views of the Ulsoor lake and the cityscape. Guests can choose from an assortment of restful rooms and suites along with complimentary Wi-FI internet access to enjoy their stay Hyatt Bangalore one of the premium business Hotels in Bangalore offers 143 well appointed guestrooms as well as a selection of world class dining, available in the hotel's three restaurants and bar. Our flavorful restaurants offer an array of dining options from Multi-cuisine to modern Indian cuisine. The Hotel also houses the Best Spa in Bangalore, for our guest to experience the tranquility of traditional and international Spa treatments before relaxing in the aquamarine outdoor pool or jogging away the day in the Fitness Centre. "Istana" the conference hall is made for all types of meetings and events that are conducted with unparalleled style, elegance and attention to details. Our Events team is equipped to assist in customizing and supervising every event from start to finish with latest technologically advanced audio-visual, high-speed communications connections and consistent quality in food and beverage that is innovative, authentic and customized to guests' requirements. The hotel also offers state-of-the-art Business Centre, thus making it an ideal choice for the discerning traveler. ... more   less 
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Also Known As:
Ista Bangalore Hotel Bangalore
Ista Hotel Bangalore
Hotel Ista Bangalore
Ista Hotels Bangalore

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