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“Quiet in the middle of traffic noise”

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The Chancery Pavilion
Ranked #103 of 662 Hotels in Bengaluru
Washington DC, District of Columbia
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Quiet in the middle of traffic noise”
Reviewed January 31, 2014

Excellent members of staff, very humble though some like those cleaning rooms do not speak English but still you are able to communicate and make your request. You also get as much of mineral water as you wish for free which is remarkable considering this is a commodity that has to be purchased in other hotels.

I enjoyed my experience. Nice spacious rooms and fantastic breakfast menu.

Room Tip: You can take a walk on the streets without feeling any threat of insecurity despite the fact that th...
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  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank ggithaiga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheChanceryPavilion, Public Relations Manager at The Chancery Pavilion, responded to this review, February 1, 2014
We thank you for your feedback. We are delighted to learn that you thoroughly enjoyed your recent stay with us. Thank you very much for your kind comments on the services that you experienced.

We thank you once again for your valuable feedback and we look forward to welcoming you back to Chancery Pavilion.

Warm Regards,
Divender Kaur
Marketing and Communication Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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772 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (188)
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English first
Pune, India
1 review
Reviewed January 30, 2014

Nice and Good stay at the Hotel, Nice and Good stay at the Hotel, Nice and Good stay at the Hotel, Nice and Good stay at the Hotel, Nice and Good stay at the Hotel, Nice and Good stay at the Hotel, Nice and Good stay at the Hotel, Nice and Good stay at the Hotel, Nice and Good stay at the Hotel, Nice and Good stay at the Hotel,

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank Ashok K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheChanceryPavilion, Public Relations Manager at The Chancery Pavilion, responded to this review, February 1, 2014
We thank you for your feedback. We am absolutely delighted to learn that you thoroughly enjoyed your recent stay with us.

We thank you once again for your valuable feedback and we look forward to welcoming you back to Chancery Pavilion.

Warm Regards,
Divender Kaur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, United States
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 29, 2014

I had to go with "average" for my ranking of this hotel. The location is very convenient for walking and taking private transportation. The front office staff and hospitality (bar, restaurant, etc.) staff were helpful and very polite. The common areas of the hotel showed some age, but were kept very well. The guest rooms were quite run-down. Electronics in the room that controlled the lights and television were not functioning properly. The carpets were dirty and worn. The bedding and linens were clean, but seemed well-used. The bathroom fixtures could not seem to hold a consistent water pressure or temperature. For some reason, it seemed that the housekeeping service had a philosophy of not completely "refreshing" the room each day. There was never anything in the minibar the whole time. Towels and glasses were removed, but not always replaced. It was very strange.

I have been in worse hotels, for sure. None of these issues were a huge deal, but compared to other hotels with comparable rates on this trip, unfortunately the Chancery Pavilion was at the bottom of the heap.

I consider this hotel to be on the high side of three because of the location and most of the staff, but just could not give it a four. If they would refurbish the guest rooms and were more diligent with housekeeping they would be a solid four and perhaps higher.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheChanceryPavilion, Public Relations Manager at The Chancery Pavilion, responded to this review, February 1, 2014
Thank you very much for sharing your valuable feedback .We have noted your comments with concern about Housekeeping &,Engineering points and will look into the same to do the needful required.We have noted your comments about rooms being old and due for renovation and will plan this in near future.Unfortunately our infrastructure has aged over these years of our operations but our attitude and sense of hospitality has not yet.We are deeply concerned about the comforts of our guests and we will continue to strive for the best experience for our guests

We always Endeavour to meet and indeed exceed our guests expectations. I do hope that this unpleasant experience will not diminish your opinion of The Chancery Pavilion, and I look forward to welcoming you back to the hotel,.

Warm Regards,
Divender Kaur
Marketing & communication Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 27, 2014

The hotel is located at the downtown area, up the street from the Ritz Carlton and across from members-only Bangalore Club. Surely this is the place to be. But the rooms and the facilities are showing its age - you can see dings and scratches all over. The staff's service was great, but the overnight staff can be a little indifferent. Breakfast buffet was not on par with the kind of hotel they're trying to represent, although the staff was really nice and welcoming.

The cool thing about the rooms is that you can see who's at the door through a video system on the wall near the beds. Wifi was extremely slow, until around 11pm when suddenly it's blazing fast. You need to be in the lobby restaurant if you want to ensure fast wifi connection. The hotel is within walking distance to Lavalle road where there are small shops and spas (cheaper than hotel spa) and 5-mins ride to Brigade Road for shopping.

I'd stay at the hotel again for the location, but only when the wifi is greatly improved.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank travelpimp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheChanceryPavilion, Public Relations Manager at The Chancery Pavilion, responded to this review, February 1, 2014
We thank you for your feedback. We have noted your comments with concern about wifi being slow and will take immediate measures to do the needful required. Unfortunately our infrastructure has aged over these years of our operations but our attitude and sense of hospitality has not yet. Renovation plans are already in the pipeline and we will keep you updated on the developments on the same...

We are continuously introducing innovative menu items to enhance our food quality.

We are deeply concerned about the comforts of our guests and we will continue to strive for the best experience for our guests.


Warm Regards,
Divender Kaur
Marketing and Communication Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune, India
Level Contributor
3 reviews
Reviewed January 26, 2014

I stayed at The Chancery Pavilion for a weekend. It was a very pleasant stay. The hotel is located right next to Cubbon Park. Highly accessible from MG Road. Has a city bus stop very nearby. The service desk was very friendly and helpful. The room was good and spacious. The bathroom was clean. The amenities were good. Swimming pool was clean and well maintained. Breakfast was wonderful. Overall a good experience.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CSJ1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheChanceryPavilion, Public Relations Manager at The Chancery Pavilion, responded to this review, January 30, 2014
We thank you for your feedback. We are delighted to learn that you thoroughly enjoyed your recent stay with us. Thank you very much for your kind comments on the buffet spread & services that you experienced.
We thank you once again for your valuable feedback and we look forward to welcoming you back to Chancery Pavilion.

Warm Regards,
Divender Kaur
Marketing and Communication Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurugram (Gurgaon), India
Level Contributor
103 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed January 25, 2014

I stayed at Hotel Chancery Pavilion Bangalore on 24.01.14 during my visit to Bangalore. This hotel is really nice place for stay. The breakfast restaurant near swimming pool is amazing. Hotel has very nice bar in front of reception and open till late night. The rooms are very species and clean. Rooms on swimming pool side have the best location.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tyagirakg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheChanceryPavilion, Public Relations Manager at The Chancery Pavilion, responded to this review, January 26, 2014
We thank you for your feedback. We am absolutely delighted to learn that you thoroughly enjoyed your recent stay with us. Thank you very much for your kind comments on the buffet spread & services that you experienced.
We thank you once again for your valuable feedback and we look forward to welcoming you back to chancery pavilion.

Warm Regards,
Divender Kaur
Marketing & Communication Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 21, 2014

The hotel looks good, service is excellent and fast, anything you request they provide you within minutes. Nice, clean, and comfortable room. Breakfast was lovely, the service at breakfast is awesome.

Tour desk service very helpful!

MG & Brigade road 15mins walk. Auto available outside hotel to take you for Rs50.

There was no money change, resturants, or supermarket in the immediate area. No option but to change at hotel with low rates compared to other places. Plus they reception staff tell you they don't have enough change and will send you the Rs70 or so to you room but they never do. Seems like they have taken it as their tip without our permission. This happened at least twice.

Bed was very hard for my liking but some people may like that.

Overall we were very happy! Had a great time! Will recommend if you don't mind walking to the main shops.

Room Tip: We stayed in a Deluxe room....was nice and spacious. Quiet.
See more room tips
  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ShamieBubu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheChanceryPavilion, Public Relations Manager at The Chancery Pavilion, responded to this review, January 26, 2014
Dear Mr. babu, Thank you very much indeed for taking the time out to share with us your valuable feedback regarding your stay at the hotel. At the outset, please let me extend my sincere apologies for the inconvenience caused to you regarding reception staff not having enough change and not sending money to the room as promised. Kindly note, we at the hotel have policies and procedures regarding dealing with money at the front desk and all concerned have to abide by the same strictly without any exception.For future may I request you to kindly bring such issue to the notice of the hotel manager the same day itself and before your checkout with the name of the person you have interacted with at front desk so that action can be taken against the person immediately .
We always Endeavour to meet and indeed exceed our guests expectations. I do hope that this unpleasant experience will not diminish your opinion of The Chancery Pavilion, and I look forward to welcoming you back to the hotel, in the not too distant future.

Warm Regards,
Divender Kaur
Marketing & Communication Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Chancery Pavilion

Property: The Chancery Pavilion
Address: 135 Residency Road, Bengaluru 560025, India
Location: India > Karnataka > Bangalore District > Bengaluru
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#46 Spa Hotel in Bengaluru
#66 Luxury Hotel in Bengaluru
#92 Business Hotel in Bengaluru
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Chancery Pavilion 4.5*
Number of rooms: 225
Official Description (provided by the hotel):
The Chancery Pavilion is a 225 room, 5-star hotel set on an elevation amidst the heart of Bangalore's central business district on Residency Road. With its close proximity to key places of interest, The Chancery Pavilion is the perfect destination for business travelers, tourists, medical visits and even quick getaways. With state-of-the-art banquet facilities spread over 20,000 sq. ft. this hotel is the ideal place to facilitate corporate workshops, wedding receptions or even informal gatherings. Signature restaurants offer the finest food and beverage experience serving Indian and global delicacies. ... more   less 
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The Chancery Pavillion

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