I had made a bulk booking this month for a family function and it was indeed the most horrible experience of the hospitality especially because I have always found Bangalore Hotels a notch above most cities that I have traveled. The rooms provided were totally dilapidated, old, hackneyed and broken furniture for which the most arrogant set of staff have no apology instead right from the front office guy until the GM of the hotel only argue. Top this up with the house keeping staff not making your room by replenishing the essentials. You go down and you are not allowed breakfast though all rooms booked were on breakfast inclusive rates. If you try to complain or reach the sales lady; she will simply avoid your calls. Apart from the usual humiliation of the guests, the double whammy is my booking advance was not returned until 2 weeks because, we complained and raised disputes on the services and handling. Guys! it is a property in which the staff are conspiring to close it!!
- Official Description (provided by the hotel):
- The Chancery Pavilion is a 225 room, 5-star hotel set on an elevation amidst the heart of Bangalore's central business district on Residency Road. With its close proximity to key places of interest, The Chancery Pavilion is the perfect destination for business travelers, tourists, medical visits and even quick getaways. With state-of-the-art banquet facilities spread over 20,000 sq. ft. this hotel is the ideal place to facilitate corporate workshops, wedding receptions or even informal gatherings. Signature restaurants offer the finest food and beverage experience serving Indian and global delicacies. ... more less
- Reservation Options:
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- Also Known As:
- The Chancery Pavillion