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“very nice hotel,best price,friendly staff,,but BLACK TEA!”

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The Chancery Pavilion
Ranked #105 of 662 Hotels in Bengaluru
tehran
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“very nice hotel,best price,friendly staff,,but BLACK TEA!”
Reviewed December 1, 2012

i have stayed 2 nights (23-25 nov 2012),at chancery pavillion hotel bangalure,,I have payed only 80 $ B&B ,for two,per night,by internet,and it was a great price for 5 stars hotel.the location was great.rooms were comfortable and clean also sweaming pool ,jim were great,.lobby was very nice,the stafs are so kindness and helpful.check in was o.k,,but airline crews were arround the reception.!the break fast was very delicious,,but we had a problem for TEA only.!! if you want black tea for your breakfast ,it takes about 10 minutes ! i suggest the manager to put tea bags on the table,and hot water near the counter,but the breakfast was fantastic.and finaly if you want to use jacuzi ,you have to inform jim staf,because it takes 1 hour to fill it. i hope to come back again to bangalure,and of course CHANCERRY PAVILLION HOTEL.

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ali d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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  • Value
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Mumbai (Bombay), India
Level Contributor
79 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed November 17, 2012

A Reasonable business hotel. Located in a cleaner environment of the city. The lobby is bright. However, I couple of points - why hotels do not practice aroma therapy? The moment we enter a room, the smell decides whether we like the place or not. Strong offensive smell of the carpet was repulsive. This took me time to get adjusted. Secondly, in most Indian hotels, including this one, does not allow temperature control. The switch board on the wall is only to put on/off the A.C or the fan. You set a temp you prefer, but it never happens. So, I was shivering. At mid night, only the central AC room decided to make it ambient. Moreover, even if the room is booked by sponsor for a lowest available price, leaving a liberal sachets of coffee or tea bags do not hurt the hotel. The breakfast was good, staff friendly. The conference room was efficient.

Room Tip: If available, ask for a room at higher floors and facing east.
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank basaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 16, 2012

I stayed here for two nights on a business trip. The hotel is nice and clean; the rooms are huge and they food is quite good. The breakfast buffet is a great room with huge windows overlooking the pool. Dinner poolside. The lobby bar has descent choices for single-malt scotch.
The check-in process takes forever -- lots of hand writing and paper shuffling and the internet is a bit sketchy but it works.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Obaminator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 16, 2012

We stayed for 4 nights with our grown up son & daughter. We had called for their taxi at the aitport; the driver & the staff who received us courteous & helpful. They gave us adjacent rooms on request; though after some insistence; one with twin beds. Full points for its centre of city location. The entrance, lobby & rooms had a nice ambiance. Rooms were spacious with all the facilities, keeping in mind the needs of the guests specially the corporate clients good for the family too. Our room was pool facing on sixth floor with thick blackout curtains which allowed us to sleep till late. :) the most looked forward to need for us in a short break vacation. The high profile UB City was at walking distance as well as Lavelle's road & St. mark's with most of the eateries. Other markets were also nearby. Breakfast spread was good, tasty & healthy with all sorts of options:fruits, veg, non-veg, indian as well as western.
It was value for money for us as we got a good deal through Trip Advisor through Cleartrip.com. Thanks!
The old model of T.V. stood out as an eye sore in an otherwise hi tech room equipped with a panel by bedside controlling all the light points...even the bathroom's. They should immediately change to wall mounted LCDs !
If only the staff was more friendly & smiled more often.... it would have been excellent!
Would definitely repeat it on our next trip to Bangalore.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank SurabhiRas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northampton, United Kingdom
Level Contributor
32 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed November 15, 2012

Centrally located and rooms are spacious with comfortable beds and adequate toiletories provided.Food in restuarant good but a bit expensuve as 25% ( which includes service charge and taxes ) is added on all services provided by hotel and portions and aresmall.But food quality is good.Staff in restuarant helpful but at times they seem to congregate in one area and it is difficult to get their attention .

Rooms on higher level facing pool are good but as hotel hosts parties and other functions at the weekend it is too noisy and hotel management have no control on that.Staff in reception courtious and helpful,in particular Mitu who was extremly helpful in sorting out fauly zip on one of our.
suitcase

Overall our stay there was pleasant experience

Room Tip: Non smoking rooms at higher level facing pool are better
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rameshchandra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
perth
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 27, 2012

We stayed for 4 nights and the hotel was great. The doorman is such a lovely character resplendant in black attire with handlebar moustache. Breakfast is a highlight with an array of western and Indian food beautifully displayed.
This was our second visit in 12 months. We love the experience of staying here. The internet connection played up but was fixed with a quick visit from the onsite technical staff.
All together, a relaxing time close to MG road and Lavelle Road. Top tip,try the newly opened Scent Salon and Spa at 62 Lavelle Road a 5 min walk from the hotel. Pampered for an economic cost. Very relaxing.

Room Tip: rooms at the back overlooking the pool are quieter. Better higher up such as level 6.
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  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PerthStevo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
51 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed October 21, 2012

My 2 colleagues and I stayed in this hotel for 2 nights.

Pros:
Location

Cons:
Horrible checking experience. The staff simply doesn't understand customer service. They take all the time in the world to check in and don't seem to be sensitive to the customers at all.
It is not.
By no standards, this can be called 5*. They still have CRTs in the room and not LCDs.
Both the days, we couldn't have the dinner at their restaurant because of the intolerable and loud music being played in a close by conference room hosting wedding functions. Luckily, since this is a central place, getting out and having dinner at a decent restaurant is not that hard.

Room Tip: Unless location is important for you, dont go for this hotel. You are better off with a 3* one inste...
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hemalg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Chancery Pavilion

Property: The Chancery Pavilion
Address: 135 Residency Road, Bengaluru 560025, India
Location: India > Karnataka > Bangalore District > Bengaluru
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#46 Spa Hotel in Bengaluru
#66 Luxury Hotel in Bengaluru
#92 Business Hotel in Bengaluru
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Chancery Pavilion 4.5*
Number of rooms: 225
Official Description (provided by the hotel):
The Chancery Pavilion is a 225 room, 5-star hotel set on an elevation amidst the heart of Bangalore's central business district on Residency Road. With its close proximity to key places of interest, The Chancery Pavilion is the perfect destination for business travelers, tourists, medical visits and even quick getaways. With state-of-the-art banquet facilities spread over 20,000 sq. ft. this hotel is the ideal place to facilitate corporate workshops, wedding receptions or even informal gatherings. Signature restaurants offer the finest food and beverage experience serving Indian and global delicacies. ... more   less 
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Also Known As:
The Chancery Pavillion

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