Stayed here for three nights from June 21st to 24th. It’s a cute little hotel at a good location. It is situated at 5 minutes walking distance from HRC and 10 minutes from UB city. So there were some good party places nearby. However, while checking in I was quite turned off by a few things:
when the person at the reception told me " No guests after 10PM". I mean, I've never heard of a curfew in a hotel anywhere in the world. So, if our friend wants to drop in after partying with us he cannot do so. We were told that it is for our security. A good hotel should be able to ensure security while allowing patrons their own freedoms. Moreover, it is completely illogical since if I take a guest into my room before 10 PM and he/ she doesn't come out for the whole night, how are they gonna stop it?
Any which way, then we told them that our friend is going to come over and may come in late and so we took an extra bed for the three nights. When we asked them for the rates we were told two different rates by two different people ( 1000 + taxes and 800+ taxes). The hotel staff does not seem to know the hotel rates very well.
At that point in time they didn't have a smoking room which we had asked for so they told us to move into a non-smoking one and they would give us a smoking one by evening. However, when we asked for the smoking room in the evening the person at the reception ( a different person than when we had checked in) told us without batting an eyelid that apparently they are completely booked out and there are no rooms left in the hotel. I refuse to believe this. I think the lady was just too lazy to check. And my doubt was further established when after a few hours I again enquired and they could give us a smoking room. So I feel that the reception staff were quite lazy.
However, I cannot complain about the other staff of the hotel since they were extremely courteous and polite. They always provide any help that we required no matter what the time of the day/ night was.. The room was a bit small but okay. However, the bathrooms are not 4 star standard. The bathroom do need upgradation. Since we were on a weekend saver rate it did not pinch us but had we paid the full rate we would have regretted.
- Official Description (provided by the hotel):
- Though a 4-Star deluxe hotel, 5-Star luxury has been kept in mind while doing up The Chancery. Consequently, there are all the trappings that you would expect in a 5-Star. Starting with the location, to the splendid classic Gothic design, to the exquisitely furnished modern rooms, 24-hour service, fabulous restaurants,specialty Japanese Restaurant, i-phone docket, amenities like special business lounges, a fitness center, a beauty salon , a SPA . ... more less
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- Also Known As:
- The Chancery Hotel Bangalore
- Chancery Hotel Bangalore
- Chancery Bangalore