At late notice (I'm a guy) I booked a Club Royal Suite for my wife and I to celebrate our 21st wedding anniversary. Right from the handling of the booking (Nehha is a gem), the service we received during our stay was fabulous. Little surprises were lined up which made our stay special. The staff were friendly and courteous and couldn't be more helpful. We had a brilliant meat at Riwaz where they crafted the dishes to our tastes.
We made use of the spa and over and above the excellent treatments, the service and friendliness was outstanding. This particular spa is probably the best we've experienced in Bangalore (we're Bangalore residents).
We even had great service after we checked out. We had inadvertently left some items of sentimental value in the room. We didn't realise this until we reached home. When we called the hotel, they were very reassuring and the items were kept safe for us to collect later.
All in all a brilliant stay (all too short) and I would highly recommend the Ritz-Carlton to anyone wanted to spend some time together with a special one.
- Official Description (provided by the hotel):
- The design of The Ritz-Carlton, Bangalore combines the intricate Jaali design native to the land with lush natural foliage, fresh water and the elemental characteristics of fire and stone to evoke India's vibrant landscape. Featuring stunning panoramic views of the upscale Residency Road commercial area, this luxury Bangalore hotel's 277 spacious rooms and suites provide business and leisure travelers alike with the perfect home base from which to explore "India's Silicon Valley" and beyond. Seven luxurious dining establishments, the stunning Ritz-Carlton Spa, a Rossano Ferretti and tastefully appointed meeting spaces ensure that we exceed your expectation, whatever your needs may be. The Ritz-Carlton's legendary personalized service, meanwhile, anticipates your expressed and unexpressed wishes. ... more less
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