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“Worth the visit just for the wonderful staff!”
Review of St Mark's Hotel

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St Mark's Hotel
Ranked #7 of 658 Hotels in Bengaluru
Certificate of Excellence
London, United Kingdom
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Worth the visit just for the wonderful staff!”
Reviewed October 27, 2013

My wife and I stayed for 3 nights in St Mark's and the staff made it an absolutely wonderful experience. From the moment we arrived, each of the managers introduced themselves and gave us their business card in case they could help make our stay more memorable.
We mentioned to Upendra (the food and beverage manager) that I love banana flower so he arranged to buy some from the local market for the chef. That night, the chefs and Shiv (the assistant F&B manager) took us through their kitchen and showed us how to cook them properly. The food was absolutely lovely!
We stayed in a suite and it was very spacious and the bed was extremely comfortable. The rooftop terrace is a great place to read a book with a drink and to watch the birds of prey circling the city.
We absolutely loved staying here - thank you to the team for such a lovely stay

Room Tip: The suites are very spacious and have very comfortable beds
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank SimoninLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StMarksHotel, JP Menon, Vice President & General Manager at St Mark's Hotel, responded to this review, November 3, 2013
Dear Mr. Simon Mortimer,

It was our pleasure to have you stay with us for the first time and we are very happy that you had a wonderful experience at the hotel. Thank you for taking time off to post a marvelous review of our hotel on TripAdvisor.

We are delighted that you found the welcome at the hotel very warm.

The Food & Beverage Team was overwhelmed by your feedback on TripAdvisor. It is our constant endeavour to tailor make memorable experiences for our esteemed guests and I am glad that the restaurant and kitchen associates left you with a lasting impression! And at the "Curry with a K "restaurant we showcase Indian cuisine with a twist which is contemporary yet not compromising on the flavour of authentic Indian cuisine.

Most of our guests do find our rooms very comfortable and homely. The rooftop terrace garden is specifically designed to comfort the in-house guest to spend their leisure time peacefully and enjoy the scenic beauty of Bangalore.

We hope to remain your favourite hotel in Bangalore and look forward to your next visit.


Warm regards,

JP Menon
Vice President & General Manager
St.Mark's Hotel,Bangalore.

Email: gm@stmarkshotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (173)
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English first
Kolding, Denmark
Level Contributor
64 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed October 22, 2013

The rooms are nice and the staff friendly and very helpful. The food is okay - nothing special.

What struck me the most was the gym at the hotel. It's probably the smallest gym in terms of space I've ever seen at a hotel. There're two thread mills and one cross trainer, a fairly limited multi-gym machine and a few dumb bells. There's a TV with tons of channels and a stereo where you can play CDs if needed. In general, all the equipment is fairly old. However, it's possible to get a fairly decent workout done, but you have to be creative.

If I were to go to Bangalore again, I'd probably check out another hotel - simply due to the condition of the gym at St. Mark's. As stated, the rest of the hotel is fine - nothing special, but also nothing alarming.

  • Stayed August 2013, traveled on business
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    • Cleanliness
    • Service
Helpful?
3 Thank Cassius1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StMarksHotel, General Manager at St Mark's Hotel, responded to this review, October 27, 2013
Dear Guest,

We thank you for choosing to stay at St. Mark’s Hotel and also for taking time to share your experience on TripAdvisor.

I’m glad that you found our rooms comfortable and the associates were genuine with their service. However, it concerns me that we have fallen short of your expectations in terms of our gym.I do agree that it is a very functional gym which is meant only for the use of In house guests. However, you would be happy to note that we have tied up with one of the best fitness centers in the city just 5 minutes walk from the hotel.This facility also has a pool attached to it.We will be happy to facilitate the use of the same on your next stay with us.

We sincerely hope that you will give us another opportunity of being at your service where we are certain that we will be able to provide you with a memorable experience of our “straight from the heart” hospitality.


Warm regards,

JP Menon
Vice President & General Manager
St.Mark's Hotel,Bangalore.

Email: gm@stmarkshotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NJ
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 22, 2013

I stayed here for a week -

Food

Breakfast - Excellent Buffet ; great restaurant

Service
Very good staff - Raghu the nite manager and Santosh the driver stand out and I plan to use them again

Room - Great
Laundry -Great
Room Service - Great

What can improve

The quality of the cars they use for running around - the car I used had an odor

  • Stayed October 2013, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lobsterman124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StMarksHotel, General Manager at St Mark's Hotel, responded to this review, October 27, 2013
Dear Guest,

Thank you for choosing to stay with us during your recent visit to Bangalore and for sharing your feedback on TripAdvisor.

I am delighted to note that our services, food and facilities were to your satisfaction. At Curry with a K where we serve “Indian food with a twist”,we always strive to provide a constant variety to our valuable guests. Even the multi-cuisine lunch buffets have menus which differ each day. The ‘A La Carte’ menu throws up some pleasant surprises with contemporary Indian dishes and some fusion dishes specially engineered by our Chef.

I’m glad the associates were able to ensure you had a home away from home experience with us.Your compliments to Raghu and Santosh have been passed on to them.

We have noted your observation about the bad odor in the car used by you. Though the travel desk cars are outsourced by us, it does reflect on us when there is a shortfall in the service delivery.Please be assured that we have taken this up very seriously with our service provider and necessary corrective measures have been taken.

The team and I look forward to having more opportunities to be of service to you.


Warm regards,

JP Menon
Vice President & General Manager
St.Mark's Hotel,Bangalore.

Email: gm@stmarkshotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 4, 2013

Very friendly staff, clean rooms and a place to feel like home. I have stayed here before and it is my 3rd visit. Time spend in the hotel was always between two month and now for more than 6 month.
A good internet connection is available as the TV program (english movie channels) is repeated constandly and for a longer stay it is no entertainment anymore.

  • Stayed May 2013, traveled on business
    • Value
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Helpful?
3 Thank Diedrich D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StMarksHotel, General Manager at St Mark's Hotel, responded to this review, October 8, 2013
Dear Mr. Diedrich,


Thank you for sharing such a fantastic review on Trip Advisor. Your time and praise is precious to us and indeed overwhelming..

The team was delighted to read your positive comments and we are grateful for such an inspiring review.

We have outsourced the cable network for the hotel and unfortunately don’t have much control over the programmes being aired.on the Television channels. We regret that you found movies being repeated, although there are almost 8 English movie channels available.

We look forward to the pleasure of being at your service for the years to come.



Warm regards,

JP Menon
Vice President & General Manager
St.Mark's Hotel, Bangalore.

Email: gm@stmarkshotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 29, 2013

I have put up at this Hotel most of the times whenever I have been to Bangalore on my business tour and I find the surroundings beautiful and also the location very convenient for me to go to and fro to visit my Branch over there.The rooms are very neat and tidy and I just love to relax there. The service is excellent and overall the atmosphere and people are really very helpful.

Room Tip: Top Floor Rooms are quiet and peaceful
See more room tips
  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ajittalati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StMarksHotel, JP Menon, Vice President & General Manager at St Mark's Hotel, responded to this review, October 1, 2013
Dear Guest,

We thank you for choosing to stay at St. Mark’s Hotel whenever you visit Bangalore and also for taking time to share your experience on TripAdvisor.

Your appreciation of our hotel, services and products is indeed heart-warming. It is truly heartening to have our efforts recognized by you.

We are committed to providing our guests with the highest quality of service and it is appreciation such as yours which keeps us motivated and helps us in delivering our best.

We value your support and patronage over the years and look forward to having more opportunities to be of service to you.


Warm regards,

JP Menon
Vice President & General Manager
St.Mark's Hotel,Bangalore.

Email: gm@stmarkshotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 24, 2013

we stayed here for 3 days and hold seminar on the end of August for our company. The equipment & service was very good
it situated in the heart of the city in a prime/convenient location which is easy to find for the tourists/new visitors to Bangalore. Overall standard of the Hotel is excellent

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank nzamana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StMarksHotel, Vice President & General Manager at St Mark's Hotel, responded to this review, September 25, 2013
Dear Guest,

Thank you for choosing St.Mark's Hotel as the venue for your conference in the month of August.We are glad that your function was done to your satisfaction.

Our city centre location is indeed an advantage and we are happy to see that your guests also felt exactly the same.Thank you for your compliments and for taking time to post an excellent review of us on TripAdvisor.

We look forward to playing host to all your requirements in the future as well and assure you of our best attention at all times.

Warm regards,

JP Menon
Vice President & General Manager
St.Mark's Hotel,Bangalore.

Email: gm@stmarkshotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leipzig, Germany
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 23, 2013

I have been staying at this property for over 8 years and it is one of the best when it comes to hosptality and service.The rooms are well maintained and it suits for all kinds of travellers. a Speical thanks to Mr. Ramamurthy (Ram) and Ms. Amudha who are simply outstanding when it comes to guest services!! The location of the hotel is great and it has excellent hygenic standards!!

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RajeshSP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StMarksHotel, JP Menon,Vice President & General Manager at St Mark's Hotel, responded to this review, September 24, 2013
Dear Mr.Rajesh,

It has always been our pleasure to have you stay with us when you visit Bangalore.Thank you for taking time off to post a fantastic review of our hotel on TripAdvisor this time around.

It gives us immense satisfaction to note your comments on the quality of the hotel in general and the services in particular.Ram and Amudha were delighted to see your compliments to them and convey their regards to you.We are happy that you, as many other guests at the hotel find the city centre location a huge plus.

We eagerly look forward to your next visit.

Warm regards,

JP Menon
Vice President & General Manager
St. Mark's Hotel
Bangalore.

Email: gm@stmarkshotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about St Mark's Hotel

Property: St Mark's Hotel
Address: 4/1 St Marks Road, Bengaluru 560001, India
Location: India > Karnataka > Bangalore District > Bengaluru > Richmond Town
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Romantic Hotel in Bengaluru
#4 Business Hotel in Bengaluru
#5 Family Hotel in Bengaluru
#7 Luxury Hotel in Bengaluru
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — St Mark's Hotel 4.5*
Number of rooms: 96
Official Description (provided by the hotel):
St. Mark’s Hotel is a value for money 4 Star Business hotel located in the heart of Bangalore, the garden city of India. Situated 38 kms from the airport and a stone’s throw away from the city center, the hotel has 96 smart and comfortable rooms with excellent amenities including Complimentary Buffet Breakfast & Unlimited Internet Connectivity (Wired & Wi-Fi). ... more   less 
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Also Known As:
Hotel St Marks
St Marks Hotel Bangalore

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