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The Gateway Hotel on Residency Road
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Reviews (1,126)
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All reviewskaravalli restaurantbrigade roadcoastal cuisinetaj groupthe heart of the cityvalue for moneysous chefbusiness hotelexcellent locationcentral locationgaruda mallbreakfast spreadexcellent servicecourteous staffclose to mg roadbusiness tripfront office
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Reviewed July 4, 2012

Staying in The gateway Bangalore was a wonderful experience, the property is good though there was some renovation work was in progress when we checked in but they made it so smooth that it was not disturbing at all to the guests. Rooms were good and really spacious. I must appreciate the cleanliness of the hotel and rooms as well.
Hotel staff was really cooperative since we reached 5 hours late they gave us complimentary late check out. Breakfast menu was good with lot of varieties as expected in a star hotel.
The internet services are really expensive but anybody can neglect it after seeing so many facilities.

  • Stayed: May 2012, traveled with family
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Thank DocSheena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 8, 2012

Dear Sheena,

I thank you for taking the time to share a review about your experience at the Gateway Hotel, Bangalore and I am happy to hear you had a wonderful stay with us.

I understand that you were marginally inconvenienced by the renovation but am happy to inform you that we have opened our new lobby on 5th July and it has really come out very well and you would be delighted to see it on your next visit. We are happy to hear that you enjoyed our breakfast and the large variety, we have a unique offering for breakfast where we promote our offering of active breakfast which is an ingredient based healthy concept where the ingredients are low glycemic with a super food content and probiotic in nature

We are happy to inform you that we would be launching our new bar and specialty Restaurant KARAVALLI at the end of this month. We would post the images of these on trip advisor where you get the opportunity to view these.

We look forward to having you stay with us again soon and assure you of our best always.

Warm Regards

Albert Rebello

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 28, 2012

Stayed for a night
This is definately a business hotel
Good points
Location is good and near rest n malls so u can walk around
Price is value as bang has expensive hotels
Breakfast good and healthy , with good choice
Taj i.e Indian hotels hospitality all across is very high level
Prob
Small rooms,

  • Stayed: June 2012, traveled with family
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Thank Rahul R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 8, 2012

Dear Mr Rahul,

I thank you for taking the time to share a review about your experience at the Gateway hotel, Bangalore and I am happy to hear you had an excellent stay with us.

We are delighted that you had enjoyed your stay in the hotel and that you found our breakfast to be healthy with a large variety, We have a unique offering for breakfast where we promote our offering of active breakfast which is an ingredient based healthy concept where the ingredients are low glycemic with super food content and probiotic in nature.

We are happy to inform you that we have now opened our new lobby and would be launching our new bar and specialty Restaurant KARAVALLI at the end of this month. We would post the images of these on trip advisor where you get the opportunity to view these.

We look forward to having you stay with us again soon and assure you of our best always.

Warm Regards

Albert Rebello

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 16, 2012

I have stayed twice on Gateway, Bangalore, in November 2009 and February 2011. The hotel has a perfect location and in the backyard both a nice pool and several splendid restaurants. The backyard is like a peaceful corner of a jungle with exotic birds and palms. Both the service from the staff and the food was excellent. I had some very interesting conversations with the staff in the front desk. As Europeans we needed help to choose less spicy food and the chef guided us several times. I recommend gateway highly.

Room Tip: With window to the garden.
  • Stayed: July 2011, traveled as a couple
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Thank Audun P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbertRebello, General Manager at The Gateway Hotel on Residency Road, responded to this reviewResponded June 21, 2012

Dear Mr Audun,

I thank you for taking the time to share a review about your experience at the Gateway hotel, Bangalore and I am happy to hear you had an excellent stay with us.

We are delighted that our team left a great impression on you by way of their exemplary service Our greatest strength is our team and your recognition of them, is heartening which will encourage them further to deliver their best. I have conveyed your compliments to our team.

We are now ready with our new lobby, bar and specialty Restaurant KARAVALLI which will be launched by the end of this month. We would be happy to post the images of these on trip advisor where you get the opportunity to view these.

We look forward to having you stay with us again soon and assure you of our best always.

Warm Regards

Albert Rebello
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 15, 2012

Stayed for four days at the hotel. Smooth check in, cosy bed - slept like a log, good food. The service at GAD is excellent. NIce gym and pool. To sum it up - Very good property to stay at in Bengaluru.

  • Stayed: June 2012, traveled on business
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1  Thank CorporateSud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbertRebello, General Manager at The Gateway Hotel on Residency Road, responded to this reviewResponded June 21, 2012

Dear Mr. Sud,

I thank you for taking the time to share a review about your experience at the Gateway hotel, Bangalore and I am happy to hear you had a pleasant stay with us.

I am happy to hear that you enjoyed the food and the excellent service at GAD.

We are delighted that our team left a great impression on you by way of their excellent service. Our greatest strength is our team and your recognition of them, is heartening which will encourage them further to deliver their best. I have conveyed your compliments to our team.

We are now ready with our new lobby, bar and specialty Restaurant KARAVALLI which will be launched by the end of this month. We would be happy to post the images of these on trip advisor where you get the opportunity to view these.

We look forward to having you stay with us again soon and assure you of our best always.

Warm Regards

Albert Rebello
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 13, 2012

We stayed for a weekend this May. The rooms are a bit small, and feel a bit crowded. You take a step and bump into some furniture. May be the reason being its in a prime location, and they want to optimize on space. The breakfast was excellent. It being under renovation was a slight irritant. Be sure to collect extra cards for the elevator if you need :). The elevators only work with the room card.....for security reasons...:). But it did make me feel safe....

  • Stayed: May 2012, traveled with family
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1  Thank RaviKiranKChalasani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbertRebello, General Manager at The Gateway Hotel on Residency Road, responded to this reviewResponded June 21, 2012

Dear Mr Ravikiran,

I thank you for taking the time to share a review about your experience at the Gateway hotel, Bangalore and I am happy to hear you had a pleasant stay with us.

I understand your concern on the size of the rooms and we do have larger rooms which you could perhaps book on your next visit. We understand your feedback on the key card and have now changed our process to have two cards handed over in case a room is on a double occupancy.

I am happy that you enjoyed your breakfast and experience and would like to assure you that the renovation is almost through and we will be ready to relaunch our lobby by end June. We would be happy to post the images of these on trip advisor where you get the opportunity to view these.

We look forward to having you stay with us again soon and assure you of our best always.

Warm Regards

Albert Rebello
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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